Vagaro Features

Vagaro

Salon, spa, & fitness scheduling and business software

4.75/5 (1,643 reviews)

Vagaro Feature Summary

  • Complete appointment booking controls
  • Swipe credit cards and sell products
  • Credit card processing from computers or mobile devices
  • Client database
  • Import contacts from Excel, Google, Yahoo...
  • Automatic syncing & security
  • Email receipts including client's signature
  • Email marketing for customers
  • Automatic birthday or anniversary emails
  • Appointment history & spending trends
  • Inventory management with reporting
  • Business reports weekly, monthly & yearly
  • POS
  • Promotions management
  • Customer reviews
  • Referral tracking
  • SMS text reminders
  • Access control
  • Clock in and out
  • Automated appointment status responder
  • Automated billing for memberships and packages
  • Configurable automated reminders
  • Barcode scanning using a barcode reader or a phone camera
  • Multi Views and staff calendar management
  • Class scheduling in house and online
  • Client information accessible at all relevant screens
  • Customer accounts
  • Inventory tracking of sold, lost, expired products and more
  • Reservations management
  • Full inventory management
  • Secure login
  • Integrates with Authorize.net, Yelp, and more
  • Website integration
  • Integrates with Facebook, Google, Pinterest and more
  • Online shopping cart with shipment calculation
  • Yelp, Facebook & Instagram Integration
  • Smartwatch support
  • Website builder
  • Domain manager
  • Automated Scheduling
  • Automatic Notifications
  • Billing & invoicing
  • Calendar sync with Google
  • Commission management
  • Compensation management
  • Email Templates and Easy Drag and Drop Creation
  • Email tracking
  • Employee management
  • Employee profile
  • Employee portal
  • Employee self-service from any device
  • Incentive program
  • Multi-location
  • Real time reporting
  • Recurring billing
  • Recurring tasks
  • Sales tracking
  • Scheduled reporting
  • Task scheduling
  • Task tracking
  • Transaction history
  • User photos
  • Customizable reporting
  • Customizable templates
  • Data import/export
  • Dashboard creation
  • Tracking features
  • Customizable booking widgets for any website
  • Sales reporting
  • Scheduled emails
  • Multiple user accounts
  • Commission and hourly payroll
  • SMS and push notifications
  • Discount management
  • Permission management
  • Role-based permissions
  • Productivity reporting
  • SSL security
  • Customer history
  • Email distribution
  • Reward distribution
  • Activity dashboard
  • Contact database
  • Facility scheduling
  • Website management
  • Purchase orders
  • Accounting management
  • Activity tracking
  • Branching
  • Electronic payments
  • Event scheduling
  • Clock in / out
  • Automated email marketing

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (33 other apps)
Activity Dashboard (39 other apps)
Automatic Notifications (44 other apps)
Automatic Reminders (33 other apps)
Credit Card Processing (29 other apps)
Customer Database (31 other apps)
Customer History (31 other apps)
Customer Loyalty Program (45 other apps)
Customizable Branding (30 other apps)
Discount Management (33 other apps)
Employee Management (29 other apps)
Gift Card System (35 other apps)
Inventory Management (30 other apps)
Inventory Tracking (41 other apps)
Multi-Location (46 other apps)
POS (62 other apps)
Real Time Data (36 other apps)
Reporting & Statistics (45 other apps)
Sales Reporting (43 other apps)
Search Functionality (35 other apps)

Competitor Feature Comparison

Access Control
Accounting Management
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Management
Auto-Responders
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Branching
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Clock In / Out
Commission Management
Compensation Management
Contact Database
Credit Card Integration
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Drip Email Marketing
Electronic Payments
Email Distribution
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
History Tracking
Incentive Programs
Inventory Management
Inventory Tracking
Mobile Alerts
Multi-Location
Multiple User Accounts
POS
POS Integration
Payroll Management
Permission Management
Productivity Reporting
Promotions Management
Purchase Order Management
Ratings & Reviews
Real Time Reporting
Recurring Billing
Recurring Tasks
Referral Tracking
Reservations Management
Retail Inventory Management
Reward Distribution
Role-Based Permissions
Room Booking
SMS Integration
SSL Security
Sales Reporting
Sales Tracking
Scheduled Emails
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Task Tracking
Third Party Integration
Tracking Features
Transaction History
User Photos
Website Integration
Website Management
Widgets
Visit WebsiteCompare App
Access Control
Accounting Management
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Management
Auto-Responders
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Branching
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Clock In / Out
Commission Management
Compensation Management
Contact Database
Credit Card Integration
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Drip Email Marketing
Electronic Payments
Email Distribution
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
History Tracking
Incentive Programs
Inventory Management
Inventory Tracking
Mobile Alerts
Multi-Location
Multiple User Accounts
POS
POS Integration
Payroll Management
Permission Management
Productivity Reporting
Promotions Management
Purchase Order Management
Ratings & Reviews
Real Time Reporting
Recurring Billing
Recurring Tasks
Referral Tracking
Reservations Management
Retail Inventory Management
Reward Distribution
Role-Based Permissions
Room Booking
SMS Integration
SSL Security
Sales Reporting
Sales Tracking
Scheduled Emails
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Task Tracking
Third Party Integration
Tracking Features
Transaction History
User Photos
Website Integration
Website Management
Widgets
Visit WebsiteCompare App
Access Control
Accounting Management
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Management
Auto-Responders
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Branching
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Clock In / Out
Commission Management
Compensation Management
Contact Database
Credit Card Integration
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Drip Email Marketing
Electronic Payments
Email Distribution
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
History Tracking
Incentive Programs
Inventory Management
Inventory Tracking
Mobile Alerts
Multi-Location
Multiple User Accounts
POS
POS Integration
Payroll Management
Permission Management
Productivity Reporting
Promotions Management
Purchase Order Management
Ratings & Reviews
Real Time Reporting
Recurring Billing
Recurring Tasks
Referral Tracking
Reservations Management
Retail Inventory Management
Reward Distribution
Role-Based Permissions
Room Booking
SMS Integration
SSL Security
Sales Reporting
Sales Tracking
Scheduled Emails
Scheduled Reporting
Secure Login
Shopping Cart
Social Media Integration
Task Scheduling
Task Tracking
Third Party Integration
Tracking Features
Transaction History
User Photos
Website Integration
Website Management
Widgets
Visit WebsiteCompare App

Mobile apps

iOS App


2,214 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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Vagaro Feature Reviews

25 reviewers had the following to say about Vagaro's features:

Christina Doerr

Awesome salon scheduler!

2016-11-08

It has all the functionality I need: credit card processing, scheduling, automatic appointment confirmations, point of sale, inventory tracking and sales reports.

Pros

It has all the functionality I need: credit card processing, scheduler, automatic appointment reminders, sales reports and inventory tracking.

Cons

NA

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
krista olson

this software does everything!

2016-09-07

billing is clear, the automated text and email reminder features are great!

Pros

automated appt notifications.

Cons

i can take cc with ease to hold appt, but would like a deposit function, instead of just using the gift card function

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol Nace

Credit Card process in house - YEAH

2016-11-16

Glad to see that Vagaro brought credit card processing in house!

Pros

reporting options, gift certificate management

Cons

weak website templates, hard to integrate into business website. I would use it for e-commerce if it was a stronger platform for that revenue stream.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Roxanne Chanos

On A Positive Note!!

2016-08-31

Our clients love the appointment confirmation and reminders; our stylists love that they have access to their calendar, product sales, income, client history, etc. all via one system from their smart phone or tablet no matter where they happen to be.

Pros

Product inventory, calendaring/appointment booking, POS, report generation, gift card design and distribution of same - so easy to scan, process and checkout upon use.

Cons

When software is updated, we are often not aware and log in to a totally new look and need to once again get familiar as often times things are moved or are slightly different.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Try it FREE for 30 days and decide for yourself - you won't be disappointed.

Source: Capterra
Helpful?   Yes   No
Read more
Tara Borders Dollar

Easy Peasy

2016-09-01

All reports can be run with ease, inventory tracking, online scheduling, everything is great.

Pros

My customers love the text reminders and option to book online.

Cons

I wish there was an easier way to do gift certificates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia Foley

I need it to track room useage

2018-06-18

better reporting for tanning salon. need to know how many times each bed is used

Pros

I like how it keeps track of my customers and how i can track how many times they come in per month

Cons

will not let me work with my credit card machine and inventory will not put rooms on calander in times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joey Burnetti

Elevates your business

2016-09-01

I did a lot of research before going with Vagaro, I'm still very happy with my choice . plan on opening our second salon soon, and Vagaro will be there.

Pros

All the reports and sales trends it can produce

Cons

inventory system really needs a PLU system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

would like to be able to switch between users, without login in and out

Source: Capterra
Helpful?   Yes   No
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Katherine Stavrojohn

Vagaro Value

2017-03-16

Now that it's tax season, the monthly reports are a real lifesaver. Great value too!

Pros

Scheduling and confirmation notifications. Inventory control.

Cons

We could use more variety of styles in templates for email promotions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Perhaps it's an iPad compatibility issue, but designing email promos is tricky. Still, I manage. However, it would make life easier if Vagaro saved my design settings so that I don't have to reselect my preferences each time I produce a new promotion (font/color/layout).

Source: Capterra
Helpful?   Yes   No
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Bailey Nichols

Great Software

2016-09-01

Even more important, the system is reliable and consistent.

Pros

-Allows me to require a client's credit card to reserve appointments.

Cons

I've only found one software that has this feature and it would be a huge selling point if Vagaro could figure out how to add this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Vagaro

So far, so good. I hope you keep innovating and improving the software while maintaining its reliability and basic functionality.

Source: Capterra
Helpful?   Yes   No
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Maria Rodriguez

Heaven! Life Saver! Personal Assistant!

2016-09-01

I cannot begin to tell you how Vagaro has changed my life and helped my business. It's like having a personal assistant for a ridiculously affordable price per month. User friendly for both myself AND my clients! Love! Love! Love!

Pros

Credit Card Capture. Great Customer Service.Support!

Cons

Nails on M-W, Permanent Makeup on Th-Sat....had to create/pay for another employee/calendar for myself to separate the two.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Landis

Couldn't do business in a salon without Vagaro!

2016-12-27

I love the fact that my credit card processing, reports, appointments and inventory is all in one place.

Pros

Text feature appointment layout report convenience client portal

Cons

nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
monica ebert

easy to navigate, great support

2017-10-18

ease in managing customers

Pros

very simple to use, solves all your salon needs from booking , merchant processing and inventory management

Cons

customers would like to book multiple appointments without restarting whole booking process, sometimes not customer friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Ross

Our first year with Vagaro

2016-11-04

We opened our small business one year ago and at the time searched for an appointment booking system that needed to be easy to use by the staff, had our own Website, email/text feature, cloud based, competitive cost and most important was accessible to our clients.

Pros

Easy to use for our multi-language staff.

Cons

We need the chip reader credit card machines now!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Schluter

Good so far

2017-09-11

Inventory management!

Pros

I love that I can keep track of my inventory with the possibility of selling online.

Cons

There are almost too many places to look for what I want but I know it will get easier the more I use it.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No
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Lori Hartz

Love, Love, Love Vagaro!

2017-04-21

Keeps track of retail and back bar inventory (StyleSeat does not), allows to sell gift certificates from my own web page and intagate with YELP(StyleSeat doesn't).

Pros

Ease of setup, selling gift certificates from my website, the very fast customer service, the inventory tracking (not with StyleSeat), the automatic reminders from using my business name and not from Vagaro.

Cons

None so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

I highly recommend Vagaro. If you already have a wonderful webcite, Vagaro is easy to install in it! You don't need to use their website generator. I highly recommend you try out Vagaro. You will not be sorry!

Source: Capterra
Helpful?   Yes   No
Read more
Ruth Johnson

Great scheduling service!!

2016-11-11

Love the reminder service.

Pros

ease of scheduling and the appointment confirmation aspect

Cons

The inventory and report system is not very user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Vagaro

If you have a concern or problem, customer service is wonderful!

Source: Capterra
Helpful?   Yes   No
Read more
magnena jones

Over all the company has been great for my business. I recommend to any salon wishing to grow.

2017-08-08

Professional presence to new customers, a way to notify customers of appoints and huge variety of reports for taxes and clients review.

Pros

I like the inventory reports and most reports they offer to you to examine your business profile.

Cons

They have the notification setup not for solo salons but for clients that have to see multiple specialist in one section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
r steele

easy to use once you know the ropes

2017-01-17

I love the reports, inventory tracker, and custom email marketing they offer.

Pros

ease of accessibility of assistance, quality of email marketing, tax documents, financial reports, inventory tracker.

Cons

featured photo guidlines, as none of my photos have watermarks and are the jpg required. not a fan of having to edit every single day when there is a temporary schedule change( for schedule changes greater than 1 week at a time)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jameson Gardner

Has truly made our business stand out among the competition.

2017-11-19

Pros

And my customers love the reminders. It's great software at a great price.

Cons

It doesn't sync up with my cc processor, my inventory...and it doesn't track employee hours and commissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I love all of the features and customizable settings.

2018-02-13

Time management. With this software I no longer have to manually keep up with reminders and emails.

Pros

I love that I can customize my software to my needs and send automatic reminders, emails, etc.

Cons

I dont like how they split the features in such a way that you wind up paying way more than is needed for email campaigns, gift certificates, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Natisse Thomas

Amazing service

2017-02-23

I could not be happier with Vagaro as my booking system. the interface is super user friendly and makes it so easy for me to book clients, and for clients to book themselves. the automatic reminders and notifications are a life saver!!!

Pros

how easy is it to book appointments and store client data

Cons

I have had some customers complain about self booking from the website, they found it difficult to use, the app seems to work better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Yates

great program

2016-09-21

My clients like the self booking feature and it's easy for me to just approve the requested time.

Pros

I love the program.

Cons

The Vagaro mobile card reader lasted only 9 months then broke.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abigail Unger

Thanks Vagaro!

2016-09-04

It's been a breath of fresh air.... I recently began with Vagaro from another salon software which was far more expensive and truthfully have not adapted to the needs of it's cliental.

Pros

Ability to use/change my site with all social media, mobility , ease of managing inventory and the detail reports and marketing.

Cons

Mmmm...The credit card swipers for more devices aren't great, I have two and one doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

I would like Vagaro to develop more ways for it'd clients to advertise themselves with large platforms, perhaps by purchasing larger group rates with Google, Facebook Etc...

Source: Capterra
Helpful?   Yes   No
Read more
Tracy Seegrist

Great Product, Excellent Customer Service

2016-08-31

I've been with Vagaro for about 6 years now and love the ease and convenience of this program. My clients love it as well!

Pros

Everything in one place, ease of use, & portable. I can run my appointment book from anywhere and clients can book anytime, anyplace.

Cons

I would like to see interface with Square as a credit card processing service ;)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

see Cons

Source: Capterra
Helpful?   Yes   No
Read more
Leah Albert

Love Vagaro!!!

2016-12-12

My clients love the reminders as well!

Pros

The reminders are great!

Cons

I use my own credit card system because the one Vagaro offers cost a lot more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more