Vagaro Features

Vagaro

Salon, wellness & fitness scheduling and business software

4.73/5 (2,629 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Book
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Barcode / Ticket Scanning
Before & After Pictures
Billing & Invoicing
Booking Management
Booth Rental Management
Business Coaching
Calendar Management
Calendar Sync
Calendar/Reminder System
Capacity Management
Charting
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Color Codes/Icons
Commission Management
Committee Management
Communication Management
Confirmation/Reminders
Contact Database
Costume Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Dues Management
EMR/EHR
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Employee Scheduling
Enrollments/Onboarding
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Barbershops
For Physical Therapy
For Salons and Spas
For Yoga/Pilates Studios
Forms Management
Gift Card Management
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Historical Reporting
Hybrid Trainer
In-person Trainer
Inventory Management
Inventory Tracking
Invoice Management
Life Coaching
Loyalty Program
Marketing Automation
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mentor/Coach Matching
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
Online Booking
Online Payments
Online Registration
Online Trainer
Patient Management
Patient Portal
Patient Records Management
Payment Processing
Payroll & Commissions
Payroll Management
Point of Sale (POS)
Practice Management
Progress Notes
Progress Tracking
Promotions Management
Ratings / Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Recurring Appointments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Marketing
SMS Messaging
SOAP notes
SSL Security
Sales Reports
Scheduling
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
Treatment Planning
Wait List Management
Web Forms
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Book
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Barcode / Ticket Scanning
Before & After Pictures
Billing & Invoicing
Booking Management
Booth Rental Management
Business Coaching
Calendar Management
Calendar Sync
Calendar/Reminder System
Capacity Management
Charting
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Color Codes/Icons
Commission Management
Committee Management
Communication Management
Confirmation/Reminders
Contact Database
Costume Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Dues Management
EMR/EHR
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Employee Scheduling
Enrollments/Onboarding
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Barbershops
For Physical Therapy
For Salons and Spas
For Yoga/Pilates Studios
Forms Management
Gift Card Management
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Historical Reporting
Hybrid Trainer
In-person Trainer
Inventory Management
Inventory Tracking
Invoice Management
Life Coaching
Loyalty Program
Marketing Automation
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mentor/Coach Matching
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
Online Booking
Online Payments
Online Registration
Online Trainer
Patient Management
Patient Portal
Patient Records Management
Payment Processing
Payroll & Commissions
Payroll Management
Point of Sale (POS)
Practice Management
Progress Notes
Progress Tracking
Promotions Management
Ratings / Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Recurring Appointments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Marketing
SMS Messaging
SOAP notes
SSL Security
Sales Reports
Scheduling
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
Treatment Planning
Wait List Management
Web Forms
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Book
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Barcode / Ticket Scanning
Before & After Pictures
Billing & Invoicing
Booking Management
Booth Rental Management
Business Coaching
Calendar Management
Calendar Sync
Calendar/Reminder System
Capacity Management
Charting
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Color Codes/Icons
Commission Management
Committee Management
Communication Management
Confirmation/Reminders
Contact Database
Costume Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Dues Management
EMR/EHR
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Employee Scheduling
Enrollments/Onboarding
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Barbershops
For Physical Therapy
For Salons and Spas
For Yoga/Pilates Studios
Forms Management
Gift Card Management
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Historical Reporting
Hybrid Trainer
In-person Trainer
Inventory Management
Inventory Tracking
Invoice Management
Life Coaching
Loyalty Program
Marketing Automation
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mentor/Coach Matching
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
Online Booking
Online Payments
Online Registration
Online Trainer
Patient Management
Patient Portal
Patient Records Management
Payment Processing
Payroll & Commissions
Payroll Management
Point of Sale (POS)
Practice Management
Progress Notes
Progress Tracking
Promotions Management
Ratings / Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Recurring Appointments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Marketing
SMS Messaging
SOAP notes
SSL Security
Sales Reports
Scheduling
Secure Login
Self Check-in/Check-out
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
Treatment Planning
Wait List Management
Web Forms
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


4,806 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


4,813 reviews

Vagaro Feature Reviews

25 reviewers had the following to say about Vagaro's features:

Michelle S.

Good so far

2017-09-11

Inventory management!

Pros

I love that I can keep track of my inventory with the possibility of selling online.

Cons

There are almost too many places to look for what I want but I know it will get easier the more I use it.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Cherine C.

Easy to use, awesome functionality and great reports.

2018-10-18

Overall Great software.

Pros

Easy checkouts, inventory management and reports are great.

Cons

prompt notification window needs to go back to calendar after email receipt is sent to client instead of staying fix on send email receipt window.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christina D.

Awesome salon scheduler!

2016-11-08

It has all the functionality I need: credit card processing, scheduling, automatic appointment confirmations, point of sale, inventory tracking and sales reports.

Pros

I love all interface of the scheduler and reports.

Cons

NA

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katherine S.

Vagaro Value

2017-03-16

Vagaro salon/spa services are perfectly designed for busy stylists/studio owners.

Pros

Scheduling and confirmation notifications. Inventory control.

Cons

We could use more variety of styles in templates for email promotions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Perhaps it's an iPad compatibility issue, but designing email promos is tricky. Still, I manage. However, it would make life easier if Vagaro saved my design settings so that I don't have to reselect my preferences each time I produce a new promotion (font/color/layout).

Source: Capterra
Helpful?   Yes   No
Read more
Cindy K.

We love Vagaro

2020-03-11

We love the online access and the ability to control what we want users to have access too.

Pros

User friendly software, excellent customer support!

Cons

I would love for the program to produce a sale tax report that shows the sale and the sales tax that has to be reported.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
M K.

Excellent management tool

2016-09-01

It's affordable and they constantly are improving it to meet your needs. Customer service is top notch.

Pros

Inventory management Reports that let us know the break down of earnings by method of payment, tips, product, etc.

Cons

I pads can pull up reports, but cell phones can not, but that really is not a problem at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Get it now!

Source: Capterra
Helpful?   Yes   No
Read more
Carol N.

Credit Card process in house - YEAH

2016-11-16

Also, glad to be avoiding the multiple channels for customer service, questions and security required in the past.

Pros

reporting options, gift certificate management

Cons

weak website templates, hard to integrate into business website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya F.

Great Customer Service and easy system use for all staff!

2017-08-03

Easy quick reporting, fast online or App booking and inventory reporting.

Pros

The App is amazing for staff to view their schedules and book appointments, and most importantly our clients LOVE it. Also love the email marketing we are getting ready to use now

Cons

Wish there was a cash open/close integration and that you could edit transactions after cashed out AND pre-pay appointments ahead of time for clients who wish too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dustina R.

Verified Reviewer

Vagaro rocks!

2016-09-01

I use the software daily for my skin care business to make appointments and keep track of my inventory.

Pros

Having reports for sales taxes and being able to link with my google calendar are very valuable features to me.

Cons

Not being able to order products from the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

I would highly recommend it! It is easy to use and a fantastic price for all the features offered.

Source: GetApp
Helpful?   Yes   No
Read more
Joey B.

Elevates your business

2016-09-01

I did a lot of research before going with Vagaro, I'm still very happy with my choice .

Pros

All the reports and sales trends it can produce

Cons

inventory system really needs a PLU system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

would like to be able to switch between users, without login in and out

Source: Capterra
Helpful?   Yes   No
Read more
Benjamin M.

Exactly what I was looking for

2020-09-10

Before Vagaro, we had one system for point of sale, one system for booking and a third for customer information management.

Pros

We were looking for one single system that could do everything for our business. Point of sale, booking, inventory, online booking, excellent reporting, custom forms, email/text marketing, etc.

Cons

While this software was made mostly for Salons with numerous Stylists (Service Providers), it took a big of tweaking and being creative when setting it up for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Vagaro


Hi Benjamin, thank you so much for your feedback! We greatly appreciate that you took the time to share your experience with our Software. Thanks for being a Vagaro Business!

Read more
petra H.

great, easy and affordable

2016-10-05

I personally enjoy the inventory tracking feature the best to make my year end life easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Autumn W.

Loving the Vagaro Program

2019-09-23

overall I really love this programs ease and available options as well as reports and inventory controll

Pros

love the inventory and Purchase order ability

Cons

not being able to make a mass alteration to an inventoried brand

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Yuriy I.

I am using it for MedSpa

2018-02-07

Scheduling Online booking Robust analytics and employee management

Pros

User friendly Constantly adding new features Good Marketing solutions HAs Inventory Management and reposrt

Cons

I would be happy to see faster pages loads. Also it would be good to have option to "share room" with more than one provider to see if that room is available in any given time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
krista o.

this software does everything!

2016-09-07

I track all my inventory as well.

Pros

automated appt notifications.

Cons

i can take cc with ease to hold appt, but would like a deposit function, instead of just using the gift card function

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
r s.

easy to use once you know the ropes

2017-01-17

I love the reports, inventory tracker, and custom email marketing they offer.

Pros

ease of accessibility of assistance, quality of email marketing, tax documents, financial reports, inventory tracker.

Cons

featured photo guidlines, as none of my photos have watermarks and are the jpg required. not a fan of having to edit every single day when there is a temporary schedule change( for schedule changes greater than 1 week at a time)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Valeriya S.

Loving Vagaro!

2016-11-27

Booking appointments is easy, I love that there is a real option for appointment requests for clients, and great report options so its become much easier for me to keep track of my income, product and expenses for tax season!

Pros

Appointment request option for clients, great report options, mobile app integration(LOVE the widget for iPhone), sales breakdown in dashboard and can't forget the top notch costumer service team!

Cons

I found the mobile checkout to be a bit confusing at first, I also wish there was a projected revenue option in the dashboard or the reports for services already booked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Geiana F.

The software is good but sometimes it doesn't work as smoothly as I would like it to.

2017-05-30

I have a data base now for all my clients with their appointments, what services they've received from us, their contact info and so on. something else i forgot to mention in the cons section is that, theirs no section to input clients different social media account names for us to keep on fill for our marketing team. that is also something that would make their job a bit easier.

Pros

Its easy to use and very self explanatory which makes it easier to train new employees on how to use the software.

Cons

Given that we have loyal clients and walk-ins we would like to be able to select who we send certain promotions to, whether its a special for all clients that have been coming to us since we opened, or flash sale that is only new clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
magnena j.

Over all the company has been great for my business. I recommend to any salon wishing to grow.

2017-08-08

Professional presence to new customers, a way to notify customers of appoints and huge variety of reports for taxes and clients review.

Pros

I like the inventory reports and most reports they offer to you to examine your business profile.

Cons

So I hate there is no consideration for this kind of customer. I have to create two separate appointment which means the clients get two or 3 separate time notifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
linda w.

PERFECT GEM FOR SALONS

2016-12-13

quick, efficient support, sufficient reports, amazing customer contact & management.

Pros

Love it all especially the customer contact & e-marketing!

Cons

A bit behind on reports...some i.d. like aren't easy to read, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Go for Vagaro!

Source: Capterra
Helpful?   Yes   No
Read more
Mike V.

Vagaro Simplifies your Business

2019-02-27

They have a complete POS system, that you can use for employee management, inventory management, website builder and support, gift cards, loyalty programs and I'm sure a lot more but, that's just for starters.

Pros

Great customer service!

Cons

Overall I have no Cons. Everything seems to work very well for me. I love Vagaro! Also, if it's just you or a team they have very affordable monthly fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Linda K.

Simple, easy, Quick, IT'S Great

2017-07-06

booking, online booking, inventory, sale's reports

Pros

Its very easy to use and great for online booking and reminders.

Cons

I think it should be on Monday when most of the salon are close or not too busy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandy B.

Easy to use

2021-02-18

Keeping track of inventory spending has been a great help.

Pros

Very easy to use. The reports are perfect for keeping track.

Cons

I would like an option for walk ins to put themselves on list before they get to the salon instead of making an appointment with a particular stylist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Vagaro


Hi Brandy, we just wanted to thank you for your kind feedback. We are so glad that you are enjoying the software, and thankful to have you as one of our Vagaro Businesses!

Read more
Amanda F.

Great software, but could use some improvements.

2016-11-28

The software could use an update on individual employees selling their own inventory. Also, since the software program sends reminders to clients for appointments, it should also have the capability to notify clients when they haven't been in the salon for a set period of time.

Pros

Convenience, easy use.

Cons

It would be more convenient for my co-workers and I if it could also have features designed for booth renters i.e. their own inventory to sell.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Vagaro

Make reports accessible on cellular devices.

Source: Capterra
Helpful?   Yes   No
Read more
Megan D.

Great system!

2016-11-10

All I would love to get, would be a purchase order system, where we can create a list of inventory to order from our low quantity report.

Pros

Reports.

Cons

I need a purchase order system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more