Versum Features

Versum

Web-based beauty salon software for SMBs

4.96/5 (159 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Cash Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Contact Management
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Retention Management
Discount Management
Document Storage
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Invitations & Reminders
Email Management
Email Marketing
Email Templates
Employee Management
Employee Profiles
Employee Scheduling
Employee Self Service
Equipment Tracking
Event Calendar
Event Management
Event Tracking
Facility Scheduling
Feedback Management
File Management
For Salons and Spas
Gift Card Management
HIPAA Compliant
Incentive Management
Inventory Management
Inventory Tracking
Leave Tracking
Loyalty Program
Marketing Automation
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Personalization
Point of Sale (POS)
Productivity Analysis
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remote Access/Control
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Returns Management
Role-Based Permissions
Room Booking
SMS Marketing Managment
SMS Messaging
SSL Security
Sales Reports
Search/Filter
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Template Management
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
User Profiles
Website Integration
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Cash Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Contact Management
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Retention Management
Discount Management
Document Storage
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Invitations & Reminders
Email Management
Email Marketing
Email Templates
Employee Management
Employee Profiles
Employee Scheduling
Employee Self Service
Equipment Tracking
Event Calendar
Event Management
Event Tracking
Facility Scheduling
Feedback Management
File Management
For Salons and Spas
Gift Card Management
HIPAA Compliant
Incentive Management
Inventory Management
Inventory Tracking
Leave Tracking
Loyalty Program
Marketing Automation
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Personalization
Point of Sale (POS)
Productivity Analysis
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remote Access/Control
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Returns Management
Role-Based Permissions
Room Booking
SMS Marketing Managment
SMS Messaging
SSL Security
Sales Reports
Search/Filter
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Template Management
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
User Profiles
Website Integration
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Cash Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Contact Management
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Retention Management
Discount Management
Document Storage
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Invitations & Reminders
Email Management
Email Marketing
Email Templates
Employee Management
Employee Profiles
Employee Scheduling
Employee Self Service
Equipment Tracking
Event Calendar
Event Management
Event Tracking
Facility Scheduling
Feedback Management
File Management
For Salons and Spas
Gift Card Management
HIPAA Compliant
Incentive Management
Inventory Management
Inventory Tracking
Leave Tracking
Loyalty Program
Marketing Automation
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Personalization
Point of Sale (POS)
Productivity Analysis
Purchase Order Management
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Recurring Appointments
Referral Tracking
Reminders
Remote Access/Control
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Returns Management
Role-Based Permissions
Room Booking
SMS Marketing Managment
SMS Messaging
SSL Security
Sales Reports
Search/Filter
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Template Management
Third Party Integrations
Timesheet Management
Transaction History
Treatment Packages
User Profiles
Website Integration
Visit WebsiteCompare App

Versum Feature Reviews

25 reviewers had the following to say about Versum's features:

Milena C.

The support is very helpful and friendly and I have very good experience.

2017-05-08

Pros

It is very easy to use, has lots of features like reports, messaging, inventory management and much more.

Cons

.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth M.

Try Versum

2019-08-23

customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.

Pros

So easy to use and very financially competitive great marketing features and up to date processes that suit our brand

Cons

Based in Europe so the support is not available throughout the working Australian day. responses are very quick considering. Plus there is a comprehensive support guide with nearly everything addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nanga M.

Versum surprises me everyday... I don't know what my new business would look like without them.

2017-05-10

Business management, operations management, bookings, customer database management and all.

Pros

It's such a peace of mind. Appointments, Revenue Records, Web link to my website...

Cons

I would like a option to design the booking site, just so it can match my website look and feel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathy B.

Versum is extremely easy to use. Any problems I have the support centre has been amazing!

2017-08-04

Online use, so we feel our data is safer than stored on the pc.

Pros

I also find it very secure, so that the other users cannot manipulate the stock and gift cards

Cons

The reporting could be a bit easier like sales reporting, it would be nice to do individual therapists sales reports for products, also product reporting of what was sold

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika M.

Time saver

2017-01-12

Software is extremly useful. Customer service is impressive too.

Pros

I finally feel that I'm in 100% of my business. Statistics , reports and inventory status are extremely helpful to run your business proper.

Cons

I feel that numbers of free of charge month text messages limit should be increased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Versum

Very easy to use. Just push yourself to start and you will not regret.

Source: Capterra
Helpful?   Yes   No
Read more
Agata W.

Versum makes life more easy

2017-02-10

It helps us effectivly book in clients, and has easy to use inventory and product management features.

Pros

ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Toma C.

Versum great experience

2020-09-11

Features that are very useful for my salon management.

Pros

I’m very happy with this software, it s very useful, fast, eficient and really easy to use with the principal tools for salon planning and reporting. Very fast and efficient support!

Cons

Nothing special to submit. This software works very well for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika D.

Excellent

2019-12-02

Pros

Appoitments notifications.

Cons

Ability for customers to manage appointment booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah G.

Can't be happier about it!

2016-06-27

After a lot of research and trying out several programs we chose Versum.

Pros

easy to learn and use, has lots of features like inventory control, marketing, rooms management and so on, great add-ons, best value for money, reminders, online booking

Cons

can't think of anything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Versum

you can try it free so just go for it and see yourself

Source: Capterra
Helpful?   Yes   No
Read more
artur z.

Versum and everything is so easy now :)

2017-06-02

before customers list was terrible ,now with Versum is so easy and clean ,just one click .My favorite is the inventory and service.

Pros

before we have customers list that was terrible ,now with Versum is so easy and clean ,just one click .My favorite allis the appointment book,inventory,services ,statistics ,allowed I loved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nareeza A.

Smooth, Helpful and Easy

2017-10-30

Pros

From inventory check to sales revenue to appointment booking.

Cons

No credit card payment support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mariusz P.

Versum is spot on!

2017-01-09

It shows inventory levels, which allows for even better product management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ho F.

User friendly, Easy to use, Support readily available from Versum team - Best one YET!

2018-09-14

Pros

Thank you Versum Sales / Inventory tracker - all packages, gift cards are tracked! Of course, there are more to be explored.

Cons

Automated message perhaps can be done via in-app messaging software in the future perhaps.. as compared to sending via international lines, which may be additional cost for the user and also difficult for customers to reply back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juliusz D.

So simple, so powerful A+++!

2016-08-30

I have tried Versum's trial version first, and after a week or so I decided to try one of their plans.

Pros

My favorite feature is either their loyalty program or manageble resource section.

Cons

They don't have an app yet, but great product nevertheless, it is very adaptable on mobile devices as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Versum

I recommend you try the trial before you purchase a plan.

Source: Capterra
Helpful?   Yes   No
Read more
Katarzyna D.

The program is easy to use, transparent and multifunctional.

2018-03-18

Customer data is safe, I have statistics overview, information to the customer, the ability of many users, online booking.

Pros

Settlement and forecast of sales and remuneration.

Cons

Limitations in the form of employee settlement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronika B.

Great software!

2016-12-12

Helpful and practical management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John A.

Great salon software

2020-05-25

Excellent overall experience and the customer support re the setup is outstanding

Pros

The ease of use and the adaptable functionality

Cons

Lack of Point of sale function Lack of online store

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynda S.

Brilliant software

2018-01-12

It's made my life 100% better and it's much cheaper than others I looked into.

Pros

Inventory, Appointments, Online Bookings, Statistics, Facebook, Messaging etc etc

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amani A.

Versum helped me achieve my goals and more!

2018-03-15

Pros

Easy to use No more appointment clashes Customers love reminder, confirmation and birthday sms and email messages. Loyalty program is an excellent way to make customer's come back!

Cons

However, versum still does not provide built-in credit/debit card payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cora A.

Excellent system! Perfect for my home based salon

2019-03-08

I am extremly happy with my experience using Versum and I am a very satisfied customer. I would highly recommend it to any beauty therapist.

Pros

It keeps track of all my inventory and the statistics for what I've taken are so easy and clear to understand.

Cons

Lastly I would like the option to sell my gift vouchers online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leslie H.

best salon software I've used

2015-08-11

I like how the appointment book is designed. Unlike in some other systems where appointment booking is a pain, Versum keeps it really simple.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Beata R.

Thank you for make my work easer !! I love VERSUM !!!

2017-05-16

Very functional and easy to use program, I'd like to thank you for your service as it frees my hand.

Pros

ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Cons

After a lot of research and trying out several programs we chose Versum

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelika S.

Perfect!

2019-02-27

No shows are down to minimum cause of payments while booking.

Pros

Conduct business was never that easy. it's a pleasure to work with.

Cons

I like everything about this program, my employees also.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edyta Z.

I am pleasantly surprised how versum makes work easier and helps in organizing work well

2017-12-28

Pros

sending sms to clients with a reminder of the visit. loyalty program which sending will activate. loyalty program will help me to appreciate my clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Amal A.

Very good

2018-07-26

have been able to manage the appointments & reconcile with sales

Pros

The part that the appointments & Sales are integrated The dashboard page The after sales support is very quick & prompt

Cons

Not able to extract customer data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more