Versum Features

Versum

Web-based beauty salon software for SMBs

4.95/5 (129 reviews)

Versum Feature Summary

  • Client management
  • Automatic reminders
  • In-built CRM
  • Appointment history
  • Booking calendar
  • Payroll & commission management
  • Point of sale (POS)
  • Referral programs
  • Run promotional campaigns
  • Appointment scheduling
  • Customer loyalty program
  • Email marketing
  • Inventory management
  • Social marketing
  • Equipment / room management
  • Gift card system
  • Personalized customer profile

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (74 other apps)
Activity Dashboard (78 other apps)
Automatic Notifications (79 other apps)
Barcode Scanning (60 other apps)
Credit Card Processing (61 other apps)
Customer Database (77 other apps)
Customer History (67 other apps)
Discount Management (77 other apps)
Employee Management (69 other apps)
Gift Card System (66 other apps)
Inventory Management (99 other apps)
Inventory Tracking (97 other apps)
Invoice Management (60 other apps)
Loyalty Program (85 other apps)
Multi-Location (86 other apps)
Order Management (67 other apps)
POS (126 other apps)
Reminders (64 other apps)
Reporting & Statistics (104 other apps)
Sales Reporting (70 other apps)

Competitor Feature Comparison

Absence Management
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Attendance Management
Auto-Responders
Automatic Backup
Automatic Notifications
Barcode Scanning
Booking Management
CRM Integration
Calendar Management
Calendar Sync with Google
Cash Management
Client Management
Client Portal
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Data Filtering
Data Import
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Employee Management
Employee Profile
Employee Self Service
Equipment Tracking
Event Calendar
Event Tracking
Facility Scheduling
Feedback Automation
File Management
Gift Card System
Incentive Programs
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Alerts
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking Integration
POS
Payroll Management
Performance Reports
Personalized Profiles
Productivity Reporting
Purchase Order Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Reminders
Remote Access
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Retention Management
Returns Management
Role-Based Permissions
Room Booking
SMS Integration
SMS Marketing Managment
SSL Security
Sales Analytics
Sales Reporting
Sales Tracking
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Timesheets
Transaction History
User Photos
Website Integration
Learn moreCompare App
Absence Management
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Attendance Management
Auto-Responders
Automatic Backup
Automatic Notifications
Barcode Scanning
Booking Management
CRM Integration
Calendar Management
Calendar Sync with Google
Cash Management
Client Management
Client Portal
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Data Filtering
Data Import
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Employee Management
Employee Profile
Employee Self Service
Equipment Tracking
Event Calendar
Event Tracking
Facility Scheduling
Feedback Automation
File Management
Gift Card System
Incentive Programs
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Alerts
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking Integration
POS
Payroll Management
Performance Reports
Personalized Profiles
Productivity Reporting
Purchase Order Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Reminders
Remote Access
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Retention Management
Returns Management
Role-Based Permissions
Room Booking
SMS Integration
SMS Marketing Managment
SSL Security
Sales Analytics
Sales Reporting
Sales Tracking
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Timesheets
Transaction History
User Photos
Website Integration
Visit WebsiteCompare App
Absence Management
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Attendance Management
Auto-Responders
Automatic Backup
Automatic Notifications
Barcode Scanning
Booking Management
CRM Integration
Calendar Management
Calendar Sync with Google
Cash Management
Client Management
Client Portal
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Data Filtering
Data Import
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Employee Management
Employee Profile
Employee Self Service
Equipment Tracking
Event Calendar
Event Tracking
Facility Scheduling
Feedback Automation
File Management
Gift Card System
Incentive Programs
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Alerts
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking Integration
POS
Payroll Management
Performance Reports
Personalized Profiles
Productivity Reporting
Purchase Order Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Reporting
Referral Tracking
Reminders
Remote Access
Reporting & Statistics
Reservations Management
Resource Management
Retail Inventory Management
Retention Management
Returns Management
Role-Based Permissions
Room Booking
SMS Integration
SMS Marketing Managment
SSL Security
Sales Analytics
Sales Reporting
Sales Tracking
Secure Login
Social Advertising
Social Media Integration
Stock Management
Task Scheduling
Timesheets
Transaction History
User Photos
Website Integration
Visit WebsiteCompare App

Versum Feature Reviews

25 reviewers had the following to say about Versum's features:

Agata Wendzonka

Versum makes life more easy

2017-02-10

It helps us effectivly book in clients, and has easy to use inventory and product management features.

Pros

ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth McGovern

Try Versum

2019-08-23

customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.

Pros

So easy to use and very financially competitive great marketing features and up to date processes that suit our brand

Cons

Based in Europe so the support is not available throughout the working Australian day. responses are very quick considering. Plus there is a comprehensive support guide with nearly everything addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nanga Maponya

Versum surprises me everyday... I don't know what my new business would look like without them.

2017-05-10

Business management, operations management, bookings, customer database management and all.

Pros

When I say EVERYTHING, that's what I mean. It's such a peace of mind. Appointments, Revenue Records, Web link to my website...

Cons

I would like a option to design the booking site, just so it can match my website look and feel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Milena Cmiel

The support is very helpful and friendly and I have very good experience.

2017-05-08

Pros

It is very easy to use, has lots of features like reports, messaging, inventory management and much more.

Cons

.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Green

Can't be happier about it!

2016-06-27

After a lot of research and trying out several programs we chose Versum.

Pros

easy to learn and use, has lots of features like inventory control, marketing, rooms management and so on, great add-ons, best value for money, reminders, online booking

Cons

can't think of anything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Versum

you can try it free so just go for it and see yourself

Source: Capterra
Helpful?   Yes   No
Read more
Nareeza Abdul Rahim

Smooth, Helpful and Easy

2017-10-30

Pros

From inventory check to sales revenue to appointment booking.

Cons

No credit card payment support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Monika Maslowska

Time saver

2017-01-12

Software is extremly useful. Customer service is impressive too.

Pros

I finally feel that I'm in 100% of my business. Statistics , reports and inventory status are extremely helpful to run your business proper.

Cons

I feel that numbers of free of charge month text messages limit should be increased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Versum

Very easy to use. Just push yourself to start and you will not regret.

Source: Capterra
Helpful?   Yes   No
Read more
Kathy Barnard

Versum is extremely easy to use. Any problems I have the support centre has been amazing!

2017-08-04

Online use, so we feel our data is safer than stored on the pc.

Pros

I also find it very secure, so that the other users cannot manipulate the stock and gift cards

Cons

The reporting could be a bit easier like sales reporting, it would be nice to do individual therapists sales reports for products, also product reporting of what was sold

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
artur zachariasz

Versum and everything is so easy now :)

2017-06-02

before customers list was terrible ,now with Versum is so easy and clean ,just one click .My favorite is the inventory and service.

Pros

before we have customers list that was terrible ,now with Versum is so easy and clean ,just one click .My favorite allis the appointment book,inventory,services ,statistics ,allowed I loved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beata Ratajczyk

Thank you for make my work easer !! I love VERSUM !!!

2017-05-16

Very functional and easy to use program, I'd like to thank you for your service as it frees my hand.

Pros

ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Cons

After a lot of research and trying out several programs we chose Versum

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariusz Puchalka

Versum is spot on!

2017-01-09

It shows inventory levels, which allows for even better product management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katarzyna Dabek

The program is easy to use, transparent and multifunctional.

2018-03-18

Customer data is safe, I have statistics overview, information to the customer, the ability of many users, online booking.

Pros

Settlement and forecast of sales and remuneration. Automatic mailing and SMS to customers.

Cons

Limitations in the form of employee settlement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amani Al Balushi

Versum helped me achieve my goals and more!

2018-03-15

Pros

Easy to use No more appointment clashes Customers love reminder, confirmation and birthday sms and email messages. Loyalty program is an excellent way to make customer's come back!

Cons

However, versum still does not provide built-in credit/debit card payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ho Fu Ton

User friendly, Easy to use, Support readily available from Versum team - Best one YET!

2018-09-14

Pros

Thank you Versum Sales / Inventory tracker - all packages, gift cards are tracked!

Cons

Automated message perhaps can be done via in-app messaging software in the future perhaps.. as compared to sending via international lines, which may be additional cost for the user and also difficult for customers to reply back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cora Anderson

Excellent system! Perfect for my home based salon

2019-03-08

Fantastic system and brilliant customer service.

Pros

The gift voucher and packages options are easy to use and understand.

Cons

Lastly I would like the option to sell my gift vouchers online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronika Biedrzycka

Great software!

2016-12-12

Helpful and practical management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edyta Zawierucha

I am pleasantly surprised how versum makes work easier and helps in organizing work well

2017-12-28

Pros

sending sms to clients with a reminder of the visit. loyalty program which sending will activate. loyalty program will help me to appreciate my clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Miglena Palasheva

Great software

2019-03-01

Very good

Pros

Simple easy to follow easy bookings good records quick

Cons

No cash up can’t see credit card at end of day

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amal Ali

Very good

2018-07-26

have been able to manage the appointments & reconcile with sales

Pros

The part that the appointments & Sales are integrated The dashboard page The after sales support is very quick & prompt

Cons

Not able to extract customer data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Juliusz Dzierlatka

So simple, so powerful A+++!

2016-08-30

I have tried Versum's trial version first, and after a week or so I decided to try one of their plans. Very glad I did.

Pros

My favorite feature is either their loyalty program or manageble resource section.

Cons

They don't have an app yet, but great product nevertheless, it is very adaptable on mobile devices as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Versum

I recommend you try the trial before you purchase a plan.

Source: Capterra
Helpful?   Yes   No
Read more
Nirav Amin

superb

2018-03-14

easy booking, fast confirmation e-mail reminders and txt messages user friendly live system which allows multiple people to book appts simultaneously

Pros

this software has revolutionized my booking system. my staff can all book my appointments on multiple platforms/PCs simultaneously. customers love the texts/email reminders. it has reduced my "did not attend" rate and has increased my customer satisfaction and retention.

Cons

Irish bank holidays that arent in England, would be shown automatically as an "off day", but in England this is not the case. so it is a bit cumbersome to get to the screen to change this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynda Shaw

Brilliant software

2018-01-12

It's made my life 100% better and it's much cheaper than others I looked into.

Pros

Inventory, Appointments, Online Bookings, Statistics, Facebook, Messaging etc etc

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Signe Uibo

I have used versum.com online booking system over 6 months and I am very pleased with my choice!

2017-05-12

Good booking system with reasonable price.

Pros

It is easy to use, it has logical structure and good statistics. Very good customer service and all these function with very reasonable price.

Cons

If they want to book two treatments at once, then it in not possible now through the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mazen Munir

Met and exceeded our expectations. We use it for our medical spa and working great to us.

2018-03-30

Pros

Great features such as ability to take images, notes, book on line, inventory.

Cons

As of now, we have not come across any issue that would be a negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
kristine vullstad

Easy to use

2017-05-03

Pros

I like it that customers gets a notification by sms for appointment confirmation and for reminder before the appointment.

Cons

It would be nice if you can change it into the language I need. Also maybe have the option for different colors for different services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more