VirtualQ Pricing, Features, Reviews & Comparison of Alternatives


Contactless digital waitlist platform

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VirtualQ overview

What is VirtualQ?

VirtualQ is a cloud-based contactless digital waitlist platform designed to minimize customer exposure to real-world wait lines when visiting retail stores or restaurants. Customers can scan the business's QR code to join the virtual queue and receive automatic updates and alerts for their turn.

With VirtualQ, businesses can manage customer flow into their store or restaurant without requiring physical lines outside the door. Location-specific QR codes can be printed and displayed in store windows for customers to scan with their mobile device to be placed in the virtual queue. Businesses can set up multiple queues for different purposes, enabling the creation of specialty lines for elderly individuals, expectant mothers, and other vulnerable groups. Users can 'call' the next customer in line from their smartphone, and the customer automatically receives an SMS message which they can show at the door.

VirtualQ also enables the collection of customer feedback once their purchase is complete. Real-time updates through the native mobile apps for iOS and Android keep customers informed of their queue position at all times, including average wait times and details of which ticket number is currently being served.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

English, Spanish
VirtualQ screenshot: VirtualQ Android appVirtualQ for Business Video

VirtualQ reviews

There are currently no reviews of VirtualQ.

VirtualQ pricing

Starting from
Pricing options
View Pricing Plans

SMS Only: $15.99 billed monthly, including 100 SMS queue tickets.
Single Line: $18.99 billed monthly.
Multi Line: $23.99 billed monthly.
Access Plan: $25.99 billed monthly.
Additional SMS ticket packs are also available.

VirtualQ features

Automatic Notifications
Reporting & Statistics

API (116 other apps)
Activity Dashboard (127 other apps)
Billing & Invoicing (104 other apps)
Customer Database (113 other apps)
Customer History (96 other apps)
Discount Management (108 other apps)
Electronic Payments (90 other apps)
Employee Management (110 other apps)
Inventory Management (173 other apps)
Inventory Tracking (140 other apps)
Loyalty Program (130 other apps)
Order Management (127 other apps)
Order Processing (89 other apps)
POS (168 other apps)
Promotions Management (89 other apps)
Sales Reporting (104 other apps)
Third Party Integration (104 other apps)

Videos and tutorials

Additional information for VirtualQ

Key features of VirtualQ

  • Alerts/Notifications
  • Prioritization
  • SMS Messaging
  • Self Check-in
  • Waiting Time Tracking
  • Waitlist Status Tracking
View All Features


- Social-Distancing way to manage queues in retail stores
- Unlimited tickets when using the app (Android and IOS)
- Cloud-based
- Easy to setup and use
- Depending on plan, get customer feedback and access to dashboards.