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Waitwhile vs Cliniconex Comparison

Overview

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Cliniconex specializes in automated patient/resident family engagement so care providers can focus on what matters: caring for patients.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(49)

5

4

3

2

1

38

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

(6)

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution.
The customer service is great. The customizability is good.

Pros

Not enoughreviews yet

Cons

It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
Sometimes, the wait time for a website to load can make it a little frustrating for the guest.
My team members intutiviely wanted to press this button to invite patrons back to the venue via text, and accidentally dismissed a couple that were on the waitlist.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Scheduling
  • Calendar Management
  • Care Plan Management
  • Class Scheduling
  • Client Management
  • Confirmation/Reminders
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • For Nursing Homes
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Messaging
  • Mobile Access
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Patient Education
  • Prioritization
  • Public Waitlist
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Total features17
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Scheduling
  • Calendar Management
  • Care Plan Management
  • Class Scheduling
  • Client Management
  • Confirmation/Reminders
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • For Nursing Homes
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Messaging
  • Mobile Access
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Patient Education
  • Prioritization
  • Public Waitlist
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Waiting Time Tracking
  • Waitlist Status Tracking

Integrations

  • Total integrations3
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Waitwhile vs. Cliniconex

See how Waitwhile and Cliniconex stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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