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Waitwhile vs VirtualQ Comparison

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Overview

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

VirtualQ is a cloud-based contactless digital waitlist platform designed to minimize customer exposure to real-world wait...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(49)

5

4

3

2

1

38

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution.
The customer service is great. The customizability is good.

Pros

Not enoughreviews yet

Cons

It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
Sometimes, the wait time for a website to load can make it a little frustrating for the guest.
My team members intutiviely wanted to press this button to invite patrons back to the venue via text, and accidentally dismissed a couple that were on the waitlist.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • Feedback Management
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Prioritization
  • Public Waitlist
  • Purchasing & Receiving
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Visitor Registration
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Total features19
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • Feedback Management
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Prioritization
  • Public Waitlist
  • Purchasing & Receiving
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Visitor Registration
  • Waiting Time Tracking
  • Waitlist Status Tracking

Integrations

  • Total integrations3
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Waitwhile vs. VirtualQ

See how Waitwhile and VirtualQ stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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