This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Waitwhile vs Wisely Comparison

Add to Compare

Overview

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Wisely is a customer relationship management (CRM) software designed to help restaurants handle reservations, tables, guest...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(49)

5

4

3

2

1

38

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

(10)

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution.
The customer service is great. The customizability is good.

Pros

I am super happy with it- they’ve been great about answering super quick, and getting us set up and running.
They genuinely care about our business and how they can improve their product to not just make us, as a client satisfied, but to ultimately make our guests happy.
Very easy to use, texting is easy and a fast way to communicate with our guests, love the data that it gathers and the reporting. Customer service is timely and effective when needed.

Cons

It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
Sometimes, the wait time for a website to load can make it a little frustrating for the guest.
My team members intutiviely wanted to press this button to invite patrons back to the venue via text, and accidentally dismissed a couple that were on the waitlist.

Cons

Our initial discussions didn't really make sense as they were known as a waitlist service and we were a Fast Casual restaurant, there seemed to be no overlap.
Screen real estate can be a struggle but that's the tradeoff for using on smaller iPads. We have asked for a full screen view.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features43
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Booking Management
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Class Scheduling
  • Client Management
  • Communication Management
  • Contact Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customization
  • Data Synchronization
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Facility Scheduling
  • For Restaurants
  • Image Library
  • Interaction Tracking
  • Leave Tracking
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Prioritization
  • Public Waitlist
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Promotion
  • Spam Blocker
  • Table Management
  • Template Management
  • WYSIWYG Editor
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Total features50
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Booking Management
  • Booking Notes
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Class Scheduling
  • Client Management
  • Communication Management
  • Contact Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customization
  • Data Synchronization
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Facility Scheduling
  • For Restaurants
  • Image Library
  • Interaction Tracking
  • Leave Tracking
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Prioritization
  • Public Waitlist
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Promotion
  • Spam Blocker
  • Table Management
  • Template Management
  • WYSIWYG Editor
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking

Integrations

  • Total integrations3
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle
  • Total integrations6
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Waitwhile vs. Wisely

See how Waitwhile and Wisely stack up against each other by comparing features, pricing, ratings, integrations, security & more.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.