Cegid Features

Cegid

Retail & POS software for fashion, beauty and specialty

4.38/5 (32 reviews)

Cegid Feature Summary

  • SKU / UPC Codes
  • Drop-Shipping
  • Multiple Channel Options
  • Payment Approval Crosscheck
  • Reorder Management
  • Account Credit Notations
  • Ordering Automation
  • Warranty Processing
  • Web-Based Ordering
  • Mobile Interface
  • Returns Tracking
  • Accounting integration
  • Cash management
  • Credit card processing
  • CRM integration
  • Client database
  • Demand forecasting
  • Employee management
  • Mobile integration
  • Multi-store management
  • Order processing
  • POS
  • Real time monitoring
  • Customer returns
  • Sales analytics
  • Secure data storage
  • Supply chain management
  • Traceability
  • Benefits management
  • Visual analytics
  • Billing & invoicing
  • Budgeting & forecasting
  • Online catalog
  • Customer loyalty program
  • Barcode support
  • Inventory replenishment
  • Retail inventory management
  • Stock management
  • Gift card system
  • Product catalog integration
  • Availability indicator
  • Email marketing

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (74 other apps)
Activity Dashboard (78 other apps)
Automatic Notifications (80 other apps)
Barcode Scanning (60 other apps)
Credit Card Processing (61 other apps)
Customer Database (78 other apps)
Customer History (67 other apps)
Discount Management (77 other apps)
Employee Management (69 other apps)
Gift Card System (66 other apps)
Inventory Management (100 other apps)
Inventory Tracking (97 other apps)
Invoice Management (60 other apps)
Loyalty Program (85 other apps)
Multi-Location (86 other apps)
Order Management (67 other apps)
POS (127 other apps)
Reminders (65 other apps)
Reporting & Statistics (104 other apps)
Sales Reporting (70 other apps)

Competitor Feature Comparison

Cegid Feature Reviews

25 reviewers had the following to say about Cegid's features:

Jillian Leo

Robust Features Except Reporting

2018-02-26

Overall it was the best decision as it has the functionality we need for inventory management and purchase orders.

Pros

Cegid (Y2 specifically) offers a lot of useful features for inventory management, purchase orders, and promotions that most other options don't offer.

Cons

Lacks reporting features.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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David Turcotte

Good Overall POS System for medium to large retailer

2017-03-01

Great POS for medium retailers.

Pros

-Easy to maintain and manage. -Mobile POS on iOS Device -Ease to integrate with other systems -Inventory control is really good -Built-In CRM is ok to track customers.

Cons

Can't reload any gift cards already activated POS was developped with European standard so something it's difficult for North American Retailers to fit in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Tawnya Wych

Great Inventory Management System!

2017-03-09

We have numerous resorts with numerous POS and Inventory systems across all.

Pros

Export/Importing of data. Reporting mechanism.

Cons

Only con would be the posting of an invoice, would like this to detailed instead of summarized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Laura Rollock

WinRetail is a major asset to our company!

2015-08-24

Pros

WinRetail is a great program for retail store managers. Re-ordering inventory, running reports and managing items is fast, effective, and easy!

Cons

Its a great program! It has enhanced my ability as a store manager to calculate trends and be more concise with orders!

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Cegid

WinRetail has so many great aspects of its program. Don't be afraid to explore every function to its fullest to understand what it can do for you!

Source: Software Advice
Helpful?   Yes   No
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Sarah Schramm

My experience with the consultants was extremely positive. They were friendly and willing to help any way they could!

2018-03-02

Pros

I also love how simple the system makes it to add colors to items and manipulate POs as needed.

Cons

Promotions and sales conditions are a challenge and require in-depth training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Luis Villaseñor

Excellent System

2016-05-19

Pros

It has a lot of business tools , from customizing box to control inventory , not counting the number of different reports you can generate.

Cons

There are many tools that you can not become familiar with so soon, yet they are always attentive when you need help . For basic questions the same day of installation you can use it without problems.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Cegid

Ensure that the needs are well defined , since the software's initial stage has modules that are configured to customer needs.

Source: Software Advice
Helpful?   Yes   No
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John Doub

Customer support is tops.

2018-02-28

They understand the retail environment and are enhancing their systems to help retailers adapt to it.

Pros

Easy to use: dedicated, knowledgeable support people; data base provides a lot of future potential.

Cons

still needs to be tailored to the US market; their Y2 back end inventory system needs to incorporate the features in their WinRetail product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Raph Camp

Great product

2017-03-17

Pros

Cegid POS is a platform easy to use.

Cons

When you upgrade the software, you may sometimes not find some of the useful functionalities you were used to in some previous versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Pablo Marucco

So easy to use and understand!

2014-11-19

Pros

I like how simple is to work with.

Cons

I dislike not being able to issue a refund/void transaction without the credit card info.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Cegid

Try it! You won't regret it. If you ever worked with a real POS, this one will show you how much easier work could be.

Source: Software Advice
Helpful?   Yes   No
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Christopher Inouye

Cegid's Solution Helps Us Tackle NFL Gameday in 70,000 Seat Venue

2017-03-02

Overall the Cegid retail software solution is very user friendly and easy to use.

Pros

- Easy to use - Comes with pre-designed reports that are similar to what we already used - Report creator allows me to custom design report templates - Auto replenishment function allows me to create pick list for warehouse in minutes - Very convenient to find historical data - Very simple to create/receive purchase orders

Cons

- Like anything else you have to spend time with it to become proficient - Creating custom reports takes a little bit of time to figure out - Learning how to use auto replenishment takes time to understand

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ray Staiger

Y2 the complete solution

2017-03-01

The younger sales staff immediately grasped the outline of the program and had no fear operating the system.

Pros

Ability to add core items to sales screen creates time savings for the sales associates.

Cons

Have to rely on CSR's to help walk through new processes. (On the flip side the CSR's are very knowledgeable and quick to respond)

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Higher Education company, myself only employees)
Verified Reviewer

Oh boy am I going to enjoy this.

2018-01-09

Pros

- useful for people who like spending their time on the phone with, other store locations, or even tech support to do the most basic of things.

Cons

- Veryyyy unintuitive UI design. They should use this as an example of how not to design a program for retail use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
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Olivier Bremond

Perfect to follow your business

2010-05-03

It is key to be very specific about your needs before starting to be sure you end up with the applications you actually need.

Pros

Excellent product to follow your sales, your stock, your referencing. POS convenient to use, lots of available information for staff.

Cons

Mistakes are not easy to correct.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
KOSTRZEWA Alain

Cegid Business Place

2010-04-20

see above.

Pros

With the web acces mode we can manage our stores in real time and we can adapt our strategy to all the situations.The standalone mode gives us a security to continue the store activity even after the wan is down.

Cons

see above.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alain Kostrzewa

2011-09-14

The standalone mode gives us the security to continue the store activity even if the LAN is down.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Abdou Benali

Solid POS software / Awesome Support

2018-02-23

More importantly, the support staff know their product and can troubleshoot any issues quickly. I have dealt with many companies for many years and it is always support that makes a difference. Cegid support team scores high up.

Pros

The POS software is solid, can be customized and has extensive features.

Cons

The Software takes some getting used to but once you get used to it, it just works. Our sales people love it and we have not had any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Yanick Theriault

Very nice experience overall

2017-03-20

Pros

The ease of use for store's users as well as for office's users. Reports are very interesting to use and the possibility to modify them is a major advantage.

Cons

We took all the time needed to evaluate different systems at the time of purchase and it looks like Cegid was a perfect fit for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bob Boyle

Good product for a small business, is accessible to be able to extend

2015-08-28

Pros

Still, working with their technical staff was easy, and they allowed us to have detailed access to their product to be able to customize to my clients needs.

Cons

When my client needed to make large inventory changes, this meant that the rest of operations needed to stop so that the database could update.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Cegid

How many different functions will this product support at the same time? How customizable are the reports? Are the reports run against live data or is there a data warehouse function. (Live data takes much longer and if you can get daily reports this is generally better for performance).

Source: Software Advice
Helpful?   Yes   No
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Frank Ortega

A very complete POS system

2015-07-15

Pros

I like that it is cloud-based and multi-functional and it's obvious that the developers have plenty of experience in multiple types of stores.

Cons

Interface's graphic design. Some parts are in French language.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering Cegid

Be sure that the software you choose does not require a lot of assistance or training. And if it does, be sure to have it on demand.

Source: Software Advice
Helpful?   Yes   No
Read more
Enrique Maldonado

Friendly

2018-03-07

In General good customer services, software is very stable and cover more of the functions need it in retail.

Pros

Quick download and setup. Easy navigation menu's.

Cons

Need to be up to for Windows 10 operation system since most of the PC's and PO's system need to run in Windows 10.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nick Long

Win-Win with WinRetail

2015-08-18

Pros

Reporting is completely flexible thru the Power Reporter, and can be built to suit your needs :)

Cons

If I had to pick at them, I would say the reports only weakness is the fact that most are run on a weekly basis (which is a challenge when looking at certain tables for individual days).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Cegid

Look at full scope of what they can offer for both brick & mortar and online retail... Need a comprehensive system that can manage both.

Source: Software Advice
Helpful?   Yes   No
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Leonora Beaubois

Didn't get what they said they would deliver

2015-04-22

Pros

Nothing I was very disappointed with Cegid and the vendor in London They said they could build the system to my needs but they have not

Cons

Not user friendly Vendor in London is bad, terrible customer service with technicians that do not know the system

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

1/10

Recommendations to others considering Cegid

Make sure they can deliver and end product that you need

Source: Software Advice
Helpful?   Yes   No
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Megan Malek

Megan Malek's Review

2017-03-01

I have used numerous retail systems throughout my retail life and Cegid has by far been the easiest to learn and use.

Pros

Customer support ease of use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Keith Reynolds

Good overall product that's easy to learn and teach.

2017-03-01

Overall satisfied with the functionality and capability of this product. Customer service has always been a focus and will hopefully continue in the future.

Pros

This product is very user friendly and easy to learn for a new user.

Cons

Some of the functionality is limited in it's current form. Enhancements can be made, but the cost of these enhancements could limit development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tricia Lohr

Cegid Customer

2018-02-27

I'm happy we were able to complete this upgrade with Cegid as they were our current vendors. But as budget goes in any organization you have to look for the most value for the dollars that you spend. With other vendors information and software options were explored, we were happy to continue our partnership with Cegid.

Pros

We had the joy of not only working with the staff over conference calls, but in person support as well with Ambra who came to our location to train our staff and complete the build of our program while she was here.

Cons

Just a couple of functionality things that we have found along the way, but again the Cegid staff does everything they can to fix this right away or find a "build" if needed. As with any software, you don't always know what you are missing until you are "live" and you find something that needs some work or you didn't think about in the build that would be helpful in the future.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more