Cegid Retail Pricing Plan & Cost Guide

Cegid Retail

Retail & POS software for fashion, beauty and specialty

4.38/5 (34 reviews)

Cegid Retail Pricing

Pricing model: Subscription

Contact Cegid for more detailed pricing information.

Competitors Pricing

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Free Trial: Available

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Perfect Fit

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MicroBiz Cloud POS

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Lightspeed Retail

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Cegid Retail Pricing Reviews

Pros

  • They are responsive, proactive and extremely helpful. They know how to take care of their customers.Kathrina P.Read the full review
  • She will ensure that her customers are happy, long after the project is complete. Mary and Ambra make an excellent team.Tricia L.Read the full review
  • The ease of use for store's users as well as for office's users. Reports are very interesting to use and the possibility to modify them is a major advantage.Yanick T.Read the full review

Cons

  • Vendor in London is bad, terrible customer service with technicians that do not know the system.Leonora B.Read the full review
  • Receiving items into the system is extremely error prone. They cut corners in the wrong places (ie. just letting me say "yup, its all here!" when nothing could be there).Verified ReviewerRead the full review
  • I dislike not being able to issue a refund/void transaction without the credit card info.Pablo M.Read the full review
93%
recommended this to a friend or a colleague

6 reviewers had the following to say about Cegid Retail's pricing:

Ray S.

Y2 the complete solution

Used daily for 1-2 years
Reviewed 2017-03-01
Review Source: Software Advice

Very intuitive program. The younger sales staff immediately grasped the outline of the program and had no fear operating the system. Older clerks had issues at first, but have adapted to the system.

Pros
Flexibility in screen layout, ease of use. Touch screen speeds up the check out process. Ability to add core items to sales screen creates time savings for the sales associates. Rapid price changes. Real time sales. Great product.

Cons
Lack of documentation is a sore spot. Have to rely on CSR's to help walk through new processes. (On the flip side the CSR's are very knowledgeable and quick to respond)

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nelly Z.

Winretil review

Used daily for 2+ years
Reviewed 2018-03-02
Review Source: Software Advice

Pros
Good for retail, as you can add many values, you can customized and open as many modules as you will like

Cons
Not Web based, Set up is very extensive and can get confusing , also a big challenge is that they have limited users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Edwin G.

Excellente Service

Used daily for less than 6 months
Reviewed 2017-06-08
Review Source: Software Advice

Pros
Potential for improvement Easy to learn Easy to use Cost effective Cloud system available Good support team

Cons
Honestly, no cons. I wish there was more customizability, Anytime you have an issue they do what they can to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Keith R.

Good overall product that's easy to learn and teach.

Used daily for 2+ years
Reviewed 2017-03-01
Review Source: Software Advice

Overall satisfied with the functionality and capability of this product. Customer service has always been a focus and will hopefully continue in the future.

Pros
This product is very user friendly and easy to learn for a new user. It offers several ways to look at your data which enables the user to get the information they need in a way that's comfortable to them.

Cons
Some of the functionality is limited in it's current form. Enhancements can be made, but the cost of these enhancements could limit development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bob B.

Good product for a small business, is accessible to be able to extend

Reviewed 2015-08-28
Review Source: Software Advice

Pros
WinRetail was good to work with. My client was from a much larger retail operation and started a small chain of women's stores. WInRetail provided them with a great start, although I was engaged to create a data warehouse to be able to do better analytics. Still, working with their technical staff was easy, and they allowed us to have detailed access to their product to be able to customize to my clients needs.

Cons
They have had some difficulty with scaling for a larger operation. When my client needed to make large inventory changes, this meant that the rest of operations needed to stop so that the database could update. This is a challenge when you have multiple staffers that need to make changes to support a price reduction or to receive new merchandise. However, they were willing to continue to evaluate the issues, make process recommendations and to do the updates en masse.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tricia L.

Cegid Customer

Used occasionally for 2+ years
Reviewed 2018-02-27
Review Source: Software Advice

I'm happy we were able to complete this upgrade with Cegid as they were our current vendors. But as budget goes in any organization you have to look for the most value for the dollars that you spend. With other vendors information and software options were explored, we were happy to continue our partnership with Cegid.

Pros
The staff are amazing! They will go above and beyond to ensure that they are answering your questions in a timely manner and they do what they can to meet your needs. The software is easy to use. We chose not to do the Y2 for the back office and kept our current software WinRetail. We had some glitches in the beginning to information flowing over fluently. But the team was on it quickly and able to resolve it. We had the joy of not only working with the staff over conference calls, but in person support as well with Ambra who came to our location to train our staff and complete the build of our program while she was here. She will ensure that her customers are happy, long after the project is complete. Mary and Ambra make an excellent team!

Cons
Just a couple of functionality things that we have found along the way, but again the Cegid staff does everything they can to fix this right away or find a "build" if needed. As with any software, you don't always know what you are missing until you are "live" and you find something that needs some work or you didn't think about in the build that would be helpful in the future.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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