Most reviewed Help Desk & Ticketing apps


Logo for TeamSupport.com

TeamSupport.com 
 93

Customer-Centric Customer Support Software. TeamSupport is an easy to use customer service and help desk solution built for B2B companies. Improve collaboration between departments & customers and manage tickets at the customer level to decrease support costs while improving the customer experience. TeamSupport B2B customer support features include customer & product databases, advanced reporting, self-service portals, screen recordings, live chat, ticket management & automation, native integrations and much more. Engage all members of your support team with sales and other departments to address customer issues quickly and efficiently. Internal chat and water cooler features enable real-time discussions with any member of your team, no matter where they are.

Latest reviews for TeamSupport.com

“Excellent web-based ticketing & task management software. Amazing live support.”

24 March 2015

“The Team Support review”

25 February 2015

“Great Product”

25 February 2015

Logo for Zendesk

Zendesk 
 47

Cloud customer service software. Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Latest reviews for Zendesk

“We can't support our customers without Zendesk. Period.”

19 December 2014

“Bad pricing structure. ”

4 November 2014

“Great idea, really bad....”

25 June 2014

Logo for Vision Helpdesk

Vision Helpdesk 
 32

Help Desk, Satellite Desk and IT Service Desk Software. Vision Helpdesk offers three products 1) Help Desk Software (Multi Channel Desk) 2) Satellite Desk (Multi Company Help Desk) 3) Service Desk (ITIL / ITSM ready) The ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHAT, CALLS everything under single roof.

Latest reviews for Vision Helpdesk

“Excellent Help Desk software with wonderful features.”

10 October 2014

“Affordable Helpdesk Solution with all the fruit of the big players,”

26 August 2014

“Excellent Helpdesk Tool”

24 March 2014

All other Help Desk & Ticketing Software reviews (40 apps in total)


“Very useful tool for Support Engineers”

Dan Fisher (8 November 2010)
Read all 93 reviews for TeamSupport.com →

“With Zendesk you can provide great customer support”

Vera Tinnin (22 November 2011)
Read all 47 reviews for Zendesk →

“Best Help Desk - Vision Helpdesk Software”

Max (2 February 2013)
Read all 32 reviews for Vision Helpdesk →

“Talk with your customers !”

Kamil Rudnicki (20 July 2010)
Read all 23 reviews for LiveChat →

“Awesome and easy to use app”

Adam Lefler (24 December 2013)
Read all 20 reviews for Samanage →

“Shoes of Prey loves Assistly (Now Desk.com)”

Michael Fox (7 May 2011)
Read all 20 reviews for Desk.com →

“Freshdesk is easy to master”

Michelle Nachum (30 May 2011)
Read all 18 reviews for Freshdesk →

“Top-notch program, service and technical support”

Brett (9 June 2011)
Read all 14 reviews for HelpOnClick Live Chat Software →

“Great program with almost infinite options for customization.”

Mike (20 March 2014)
Read all 5 reviews for Freshservice ServiceDesk →

“Affordable and robust”

William Tice (3 July 2012)
Read all 4 reviews for Zoho Support →

“SupaTOOLS - My 2015 Review”

(20 May 2015)
Read all 4 reviews for SupaTOOLS →

“If it didn't think it rocked I wouldn't have joined! ”

(24 July 2014)
Read all 3 reviews for Cayzu Help Desk →

“Intuitive and ready-to-use solution for all our services! ”

(10 October 2014)
Read all 2 reviews for JIRA Service Desk →

“Smart and easy solution”

Robert Worthen (17 November 2011)
Read all 1 reviews for ManageEngine ServiceDesk Plus →

“satisfies all my needs...”

Angela Butler (2 April 2012)
Read all 1 reviews for ManageEngine SupportCenter Plus →

“Solid Helpdesk Software ”

Eric Bailey (27 November 2013)
Read all 1 reviews for KronoDesk →

“Happy clients”

Bella U. (24 October 2012)
Read all 19 reviews for UserVoice →

“Extremely easy to deploy”

Dorofiej Grabowski (15 June 2012)
Read all 14 reviews for Help Scout →

“This app will be big one day”

Dennis Vargas (15 June 2012)
Read all 13 reviews for HappyFox →

“Good app!”

(8 July 2014)
Read all 11 reviews for Casengo →

“"I think it's a very good out of the box application." Version info: 3.1”

Helpdesk Manager, American Bible Society (9 December 2010)
Read all 9 reviews for Tracker →

“Excellent product with a great price”

David Levinson (10 December 2012)
Read all 7 reviews for Mojo Helpdesk →

“The review does not present Kayako”

Premdeep (22 January 2013)
Read all 5 reviews for Kayako →

“Great software, great price!”

Victoria (11 July 2013)
Read all 5 reviews for Deskero →

“Wow! Finally...someone got it right!”

Tanner (13 February 2014)
Read all 4 reviews for Vivantio Pro →

“Oxygen Help Desk Software”

Jonny Vaughan (23 September 2010)
Read all 3 reviews for Oxygen Help Desk →

“Lovely Integration into my domain”

Tony Baffoe (5 November 2010)
Read all 3 reviews for eStreamDesk Helpdesk →

“Great online customer support software”

Emma (8 January 2014)
Read all 3 reviews for nanoRep →

“Works nice with OTRS helpdesk”

Peter (1 March 2011)
Read all 2 reviews for Nicereply.com →

“A good tool for issue tracking”

Kevin White (12 February 2012)
Read all 2 reviews for iHelpDesk →

“Helping Customers Made Easy With Instant Chat Features — Review Of ClickDesk”

Michele Nachum (21 September 2012)
Read all 2 reviews for ClickDesk →

“Good workable solution for SMEs”

Reuben Tishkoff (21 June 2013)
Read all 2 reviews for viCloning →

“Remote Support Software”

Afonso Melo (12 August 2013)
Read all 1 reviews for BeAnywhere Support Express →

“Auto stage change - empowered feature of impel”

Vishwanath (19 May 2010)
Read all 1 reviews for Impel →

“Easy Tool For All Support Solutions”

swasa (25 May 2013)
Read all 1 reviews for AJ Helpdesk →

“17 02 15”

(17 February 2015)
Read all 1 reviews for Logicalware →

“Great Help Desk Platform for small businesses”

Aune Louhisola (22 December 2011)
Read all 1 reviews for iuvoDesk →

“A great servicedesk product”

(29 September 2014)
Read all 1 reviews for SysAid →

“HP Service Anywhere - definitely needs a closer look ”

(28 March 2015)
Read all 1 reviews for HP Service Anywhere →

“Priceless tool that comes with me”

Sara Garrido Lopez (11 February 2014)
Read all 1 reviews for PHC Service FX →