Bpm'online managed to change the essence of CRM system transforming it from simple data collection to delivery of right and coordinated actions in your sales, service and marketing activities. With process-driven CRM it has become real.
Bpm'online CRM is a comprehensive online CRM system that brings easy and affordable process management tools to CRM professionals. The solution allows automating all CRM activities, driving greater response of your marketing campaigns, more closed deals, and top-notch customer service.
The new consumer interface brings the speed of operations to the new level, and changes completely a paradigm of work with business software.
The system dramatically improves manageability by:
• Offering a complete business process management cycle
• Managing customer database
• Organizing marketing activities
• Automating document processing
• Supervising of employees time usage
• Analyzing business results
Bpm’online sales is a cloud CRM that drives efficient sales processes and enables to take control over a complete customer journey - from lead generation to repeat sales. Employ out-of-the-box reference processes to manage the entire sales cycle!
WorkflowMax offers a single platform for all your job management and project management needs; from quotes to time tracking, job tracking and costing, project management and reporting, invoicing and lead management and more. Everything you need a single, seamlessly integrated system. If you run a service business, WorkflowMax is probably perfect for you!
Manage, Schedule, Dispatch, Invoice. Streamline Your Service Business.
With Razorsync's web and mobile application, you can automate your daily tasks, schedule jobs on the fly, get directions to job sites, and communicate effortlessly with customers and field workers - all from your smartphone, tablet or computer browser.
The software, for mobile phone, tablet and computer, connects your office and field staff, giving you tighter control over scheduling, customer management, cash flow, invoicing, payroll, and inventory. Data is stored in the cloud, ensuring easy access. RazorSync users report higher billings and revenue and increased customer and employee satisfaction.
Bpm'online service desk is a web-based IT service management application that is fully compliant with the ITIL recommendations. The solution is designed to automate service processes, streamline the work of IT department and achieve the key objectives of customer service.
Serena Business Manager (SBM) is an IT Process Automation platform that enables easy creation of process-based applications for human and system work management. A flexible and adaptable platform that features unmatched built-in reporting and auditing capability for increased visibility and transparency; is easy to use and adopt among users and stakeholders ensuring compliance and governance.
SBM provides a channel agnostic approach to work and task management connecting people, processes and systems offering enterprise class flexible work management with complete visibility and built-in traceability.
SBM ships with a number of pre-configured process templates for common vertical lines of business and IT work management processes, and is also the foundation for Serena's market leading Release Manager and Service Manager solutions.