Bpm'online managed to change the essence of CRM system transforming it from simple data collection to delivery of right and coordinated actions in your sales, service and marketing activities. With process-driven CRM it has become real.
Bpm'online CRM is a comprehensive online CRM system that brings easy and affordable process management tools to CRM professionals. The solution allows automating all CRM activities, driving greater response of your marketing campaigns, more closed deals, and top-notch customer service.
The new consumer interface brings the speed of operations to the new level, and changes completely a paradigm of work with business software.
The system dramatically improves manageability by:
• Offering a complete business process management cycle
• Managing customer database
• Organizing marketing activities
• Automating document processing
• Supervising of employees time usage
• Analyzing business results
Bpm’online sales is a cloud CRM that drives efficient sales processes and enables to take control over a complete customer journey - from lead generation to repeat sales. Employ out-of-the-box reference processes to manage the entire sales cycle!
Stop worrying about sensitive information falling in the wrong hands. Maintain security and compliance and even stop forwards in their tracks with ForwardFreeze®. With guaranteed delivery and real time tracking, you can now regain control of electronic communication. All with customizable features (large file transfers, true message recall, etc.) enabled within existing email programs users are so familiar with: Microsoft Outlook®, Webmail, Blackberry®, etc.
- Unique non-invasive technology allows seamless secure communications with thousands of internal and external users.
- Enable security and unique productivity features within existing email programs that users are familiar with, deployed within minutes with minimal training and no user workflow changes.
- Allow secure messages sent in error to be completely recalled and removed from the recipient’s local email programs at any point during the life cycle of the conversation, even if the message has already been read.
Bpm'online service desk is a web-based IT service management application that is fully compliant with the ITIL recommendations. The solution is designed to automate service processes, streamline the work of IT department and achieve the key objectives of customer service.
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