SalesforceIQ automates, simplifies, and deepens the way you engage with your customers
Whether you are managing a sales pipeline or tracking deals to closure, SalesforceIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, s… Read more about SalesforceIQales, and more, using data and algorithms to make you better at your job.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Online Customer Support Software & Helpdesk Solution
with Salesforce which means that your sales and service teams are always in sync. Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!
with a consistent view of the entire customer journey. Customers using Salesforce CRM and FinancialForce ERP are able to take advantage of cross-departmental reporting, analytics, workflow and collaborative
The one click email customer satisfaction survey - feedback when you need it
Zendesk, Salesforce, Outlook, MailChimp & more
Customers can respond to surveys instantly by rating your product in a single click directly through the email. Send them to branded "thank you pages" where
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio
, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. We also integrate with leading CRMs like Salesforce to simplify