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Zywave Agency Management
Customer relationship management solution
Zywave Agency Management Pricing
Pricing overview
Value for money rating
2.1
/5
22
Price starts from
1000
Per year
Per Feature
Pricing details
Popular contenders
Price starts from
150
/user
Per month
Pricing model
Free trial
Price starts from
31
Per month
Pricing model
Free trial
Price starts from
410
Per month
Pricing model
Free trial
Price starts from
15
/user
Per month
Pricing model
Free trial
Price starts from
15
/user
Per month
Pricing model
Free trial
Reviewers who mentioned pricing said:
Dawn J.
Insurance, 11-50 employees
Used daily for 6-12 months
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As of the posting of this review, we still have a current active paid Zywave AMS account, as well as the new AMS account, because until we get the backup copy, data we need is inside the Zywave AMS. Zywave has kept our agency client data hostage for almost 2 months which is a terrible business practice but one in which they can choose to engage in as the holder of your data. If you are ever thinking...
The software was simplistic, easy to understand, at an affordable rate with great customer service when it was owned by Partner XE. Partner XE sold the AMS to Zywave in the fall of 2022.
Customer service plummeted and we could go days and weeks without replies to emails, support tickets or calls.We paid $300 for a test database backup initially. The cost for getting a "full and complete" data backup was reasonable at $1,000 and we signed the agreement and paid the $1,000. However when we received the data backup copy a week later than they promised, they sent only a partial backup...
Br N.
Insurance, 1-10 employees
Used daily for 6-12 months
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I have never been so mislead and received such horrible customer service as I have from Zywave. Their motto is definitely buyer beware. I was told I should have done my homework, I jsut the days of someone telling you the truth is gone. I would never recommand them to anyone. Now I am stuck paying for one system that does not work for my agency and a management system for 5 users when I only have 3 now but they will not adjust the price.
Nothing, the worst customer service I have ever had.
Service and people who work there. You are treated horrible once they get their signed contract.
TEd H.
Insurance, 1-10 employees
Used monthly for 2+ years
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Dreadful. The platform is not easy, not simple, its uber expensive, they lock you into long term contracts, they don't service you nor assist in education post on-boarding. Stay clear of Zywave. We have been in the benefits business for over 20 years and we will never engage nor use anything in the Zywave portfolio again.
The first month when they loved us and we were new - they helped us engage and build the product. The only other times they really truly engaged with us was right about time for our renewal. Otherwise, customer service was limited to no existent.
Massive. Too big. Too segmented. Always had to buy something else. Could never test drive a process nor product. Limited limited limited customer service. Sales reps are used call sales people using bait sales tactics.
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