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BeatRoute vs Ricochet360 Comparison

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Overview

BeatRoute is an easy-to-use CRM SFA platform designed for distributed field forces of CPG & BFSI enterprises. Used by Sales...

Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(20)

5

4

3

2

1

3

14

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(22)

5

4

3

2

1

21

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

As admin, I’m very happy with rep as he always helps me out if we need further customization.
Only need to some improvement as per requirement. Overall is it is good for use.
Customer support is great. Great functionality of features.

Pros

Not enoughreviews yet

Cons

At times I get complaint from the field users that the APP is not responding, which is not being stabilised and we receive fewer complaints.
When sale person use id and passwords then show error invalid username & password. Some time facing problem problem at the time of sync.
Service level is very poor in Beatroute, Helpdesk is not ready to give support properly and escalates to company admin itself considering the charges per month per user.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features41
  • API
  • Activity Dashboard
  • Analytics
  • Answering Machine Detection
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Dialer
  • Automated Sales
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Estimating
  • Custom Fields
  • Customer Database
  • Customer Segmentation
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Direct Mail Management
  • Document Storage
  • Email Integration
  • Escalation Management
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • GPS
  • Geographic Maps
  • IVR / Voice Recognition
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Loyalty Program
  • Meeting Management
  • Mobile Alerts
  • Multi-Channel Marketing
  • Multimedia Support
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Processing
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Progressive Dialing
  • Promotions Management
  • Referral Tracking
  • Reporting & Statistics
  • Resource Management
  • Route Management
  • Route Optimization
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Template Management
  • Territory Management
  • Text to Speech
  • Voice Mail
  • Workflow Management
  • Total features54
  • API
  • Activity Dashboard
  • Analytics
  • Answering Machine Detection
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Dialer
  • Automated Sales
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Estimating
  • Custom Fields
  • Customer Database
  • Customer Segmentation
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Direct Mail Management
  • Document Storage
  • Email Integration
  • Escalation Management
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • GPS
  • Geographic Maps
  • IVR / Voice Recognition
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Loyalty Program
  • Meeting Management
  • Mobile Alerts
  • Multi-Channel Marketing
  • Multimedia Support
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Processing
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Progressive Dialing
  • Promotions Management
  • Referral Tracking
  • Reporting & Statistics
  • Resource Management
  • Route Management
  • Route Optimization
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Template Management
  • Territory Management
  • Text to Speech
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations4
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations7
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BeatRoute vs. Ricochet360

See how BeatRoute and Ricochet360 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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