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Better Proposals vs Call Center Studio Comparison
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Overview
Better Proposals is a web based platform for creatives and service providing businesses to create professional, well-formatted...
Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$19/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Overall, it is a really great software. If you're looking to create beautiful proposals that impress clients in timely manner, Better Proposals definitely comes through.
Clients love the simplicity and design fo the proposals. I love the analytics and how it streamlines my workflow.
Also, all the proposals are beautiful and easy to navigate by the clients. Clients are always impressed when they view a proposal from Better Proposals.
Pros
But the most good part is customer support. They are all friendly and helpful.
Speed is my most like about this software. When i want to call its quickly fulfill.
First of all, we use this software with pleasure, allowing us to reach our customers with easy installation.
Cons
I feel management is very unethical on how they handle consumer relations and would not originally address the issue until I complained to go to my bank.
I put off using proposal template software because I never have enough time for new software learning curves. In this instance, I was totally wrong.
Regardless, these are a small number of features that are limited, so it's not a deal breaker.
Cons
The connection problems really hinder my job and waste my time.
The helpdesk is rather slow, it is not always easy to identify errors, the buttons get blocked in the application.
So many connection problems. I call clients in Saudi Arabia and Egypt from Istanbul and I never know what to expect.
Key features
- Total features21
- API
- Activity Tracking
- Alerts / Escalation
- Answering Machine Detection
- Automatic Call Distribution
- Automatic Notifications
- CRM Integration
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Chat
- Click Tracking
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Library
- Content Management
- Customer Activity Reporting
- Customer Database
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Design Management
- Digital Signature
- Document Storage
- Document Templates
- Electronic Payments
- Email Integration
- Escalation Management
- File Transfer
- Help Desk Management
- IVR / Voice Recognition
- Image Library
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Pipeline Reports
- Predictive Dialer
- RFP Creation
- SSL Security
- Self Service Portal
- Social Media Integration
- Survey Management
- Surveys & Feedback
- Template Management
- Text to Speech
- Third Party Integration
- Voice Mail
- WYSIWYG Editor
- Workflow Management
- Total features39
- API
- Activity Tracking
- Alerts / Escalation
- Answering Machine Detection
- Automatic Call Distribution
- Automatic Notifications
- CRM Integration
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Chat
- Click Tracking
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Library
- Content Management
- Customer Activity Reporting
- Customer Database
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Design Management
- Digital Signature
- Document Storage
- Document Templates
- Electronic Payments
- Email Integration
- Escalation Management
- File Transfer
- Help Desk Management
- IVR / Voice Recognition
- Image Library
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Pipeline Reports
- Predictive Dialer
- RFP Creation
- SSL Security
- Self Service Portal
- Social Media Integration
- Survey Management
- Surveys & Feedback
- Template Management
- Text to Speech
- Third Party Integration
- Voice Mail
- WYSIWYG Editor
- Workflow Management
Integrations
- Total integrations27
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- SugarCRM
- Xero
- Zapier
- Zoho CRM
- Total integrations3
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- SugarCRM
- Xero
- Zapier
- Zoho CRM
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
Better Proposals vs. Call Center Studio
See how Better Proposals and Call Center Studio stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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