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BNTouch Mortgage CRM
5
69
4
16
3
7
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Mortgage CRM & Marketing Tools Anywhere.
Table of Contents
Is this product right for your business?
Find out with a
BNTouch Mortgage CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BNTouch Mortgage CRM overview
What is BNTouch Mortgage CRM?
Your Mortgage CRM & Marketing Tools Anywhere.
Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM & Mobile App have over 250 five star reviews.
Features Include:
- Interact with your CRM, borrowers and partners using the world's first Mortgage AI Assistant.
- Get quick access to your database via a searchable list of your borrowers & partners.
- Send emails, calls, texts, postcards and video messages on the go.
- Create, manage & edit contacts in any of your pipelines & databases.
- Setup & receive instant alerts for new leads, birthday, tasks, etc.
- Schedule tasks, create notes and manage your calendar.
- Check your loan conversion, closed and top lead source stats anytime.
- Start, stop and view any of your current/past marketing campaigns.
- Track marketing success, make notes and latest calls with the events tracker.
- Add contacts quickly by scanning business cards.
- Accept newly assigned leads into your pipeline and view your lead history.
- Be automatically notified of new refinance opportunities.
- Upload and view documents to be shared with your office or your borrowers.
Starting price
per month
Alternatives
with better value for money
BNTouch Mortgage CRM’s user interface
BNTouch Mortgage CRM review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about BNTouch Mortgage CRM?
Reviewers indicate BNTouch Mortgage CRM is tailored for mortgage professionals, helping them manage leads, automate loan processes, and streamline client communication. They appreciate its robust client management, customizable campaigns, and effective automation for emails and texts, which keep their workflow organized and consistent. They find the support team responsive and helpful, especially during onboarding and troubleshooting, though some report delays or lack of assistance at times.
Users think the platform is generally easy to use and offers valuable tools for tracking clients and loans, but they mention a steep learning curve, occasional glitches, and a dated interface. They note issues with email and text messaging reliability, and wish for improved documentation and user-friendly features.
Select to learn more
Who uses BNTouch Mortgage CRM?
Based on 97 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BNTouch Mortgage CRM's key features
Most critical features, based on insights from BNTouch Mortgage CRM users:
All BNTouch Mortgage CRM features
Features rating:
BNTouch Mortgage CRM alternatives
BNTouch Mortgage CRM
Starting from
95
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
BNTouch Mortgage CRM pricing
Pricing plans
Pricing details:
User opinions about BNTouch Mortgage CRM price and value
Value for money rating:
To see what individual users think of BNTouch Mortgage CRM's price and value, check out the review snippets below.
Mark D.
Loan Officer
Mark D.
Loan Officer
BNTouch Mortgage CRM integrations (8)
Integrations rated by users
We looked at 97 user reviews to identify which products are mentioned as BNTouch Mortgage CRM integrations and how users feel about them.
Integration rating: 3.5 (4)
“Because is the system we use to process our loans”
Emilio M.
CEO
Integration rating: 4.3 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Other top integrations
BNTouch Mortgage CRM customer support
What do users say about BNTouch Mortgage CRM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BNTouch Mortgage CRM customer support.
Widely noted by reviewers, the support team is highly responsive, quick to answer questions, and provides helpful guidance.
A significant portion of users mention the staff is friendly, knowledgeable, and makes the learning curve easier to manage.
A limited number of users report delays in customer support responses and difficulty getting immediate assistance when needed.
Support options
Training options
To see what individual users say about BNTouch Mortgage CRM's customer support, check out the review snippets below.
“Support is very responsive with any issues you may encounter. ”
Dan D.
Loan Officer
“The platform can get you social media exposure, and manage the upkeep of customer information, data, etc.”
greg h.
Client Relations Manager
BNTouch Mortgage CRM FAQs
BNTouch Mortgage CRM has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. Does BNTouch Mortgage CRM support mobile devices?
BNTouch Mortgage CRM supports the following devices:
Android, iPhone, iPad
Q. What level of support does BNTouch Mortgage CRM offer?
BNTouch Mortgage CRM offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
