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CallPage Logo

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Website button & pop-up widget for automated call backs

(5)

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CallPage Features

Features Summary

Functionality

4.4

/5

42

Total features

51

6 categories

CallPage features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automatic Call Distribution
Autoresponders
Call Disposition

Common features of Lead Capture software

A/B Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Autoresponders
Business Card/Badge Scanning
CRM

Price starts from

31

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

42

Price starts from

31

Per month

Total Features

51

Unique features

  • Web Forms

  • Lead Management

  • Lead Qualification

  • Real-Time Reporting

Functionality

4.9

/5

385

Price starts from

0

Total Features

15

Features in Common

1

Unique features

  • Automatic Transcription

  • Meeting Management

  • Real-Time Analytics

  • Annotations

Functionality

4.7

/5

539

Price starts from

ic-pricetag

No pricing info

Total Features

53

Features in Common

12

Unique features

  • Speech Recognition

  • Natural Language Search

  • On-Demand Recording

  • Scheduled Recording

Common CallPage comparisons

CallPage logo
Intercom logo
CallPagevsIntercom
CallPage logo
LiveCall logo
CallPagevsLiveCall

Reviewers who mentioned features said:

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Kate S.

Marketing and Advertising, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CallPage is amazing software for lead generation & inbound phone calls generation from www

Reviewed 4 years ago

Its really easy to use!!!

Pros

Very good & helpful support team on the phone & chat. Good reports from the panel ROI from implementation for marketing & sales team Easy to use UX of the widget configuration, Easy to use integrations with Facebook Ads & Google Analytics.

Cons

Sometimes it's hard to find some functions of number configuration & team configuration in the CallPage dashboard, but as I wrote previously the support team is really was helpful for me. Also, I must admit that there are to much orange color in UX

KB
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Kevin B.

Food & Beverages, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential for our lead generation

Reviewed a year ago
Pros

CallPage is very easy to set up, and it is essential for us, as it increases the reachability of our prospects. Even though the leads generated through CallPage are our least qualified - we just have the phone number, and no interest, industry, company size etc. - they convert very well, because of the very low barrier for the user.

Cons

We tried to create leads in Salesforce, but that did not work for us, as it was challenging in terms if duplicate checks, and in the end, the agent workload was the same, as when just creating leads manually. This is not ideal in regards to tracking within Salesforce, though.The interface, though functional, can seem a bit clunky at times.

WH
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Wietske H.

Printing, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great way to generate more high-quality leads

Reviewed a year ago
Pros

CallPage proves to be an excellent lead-generation tool for our company. One aspect that really stands out is that it generates high-quality leads, with some even converting into customers on the very same day. This immediate impact on lead generation and conversion makes CallPage a valuable asset for our business.

Cons

It does not have all the integrations that we prefer it would have and you are quite limited in terms of features. We also have every now and then bugs that are out of control, but the Callpage support team is always happy to help sort them. I would say that Callpage is perfect for start-ups and a bit more challenging for larger businesses, but we still think it's a great tool.

DK
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Diana K.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product to increase customer satisfaction

Reviewed a year ago

I really like that CallPage is really easy to use and have a lot of different features that can really help with customer support

Pros

have integrated CallPage into our system to provide better communication between our clients and us. By adding a widget to our contact page, we have empowered our customers to resolve their issues within minutes, if not seconds. We noticed that our users prefer the convenience of a callback option over traditional chat-based support on our website. This efficient solution has greatly improved our response time and customer satisfaction.

Cons

As I am not technical person I thought it would be hard to install widget, but they have step-by-step guides on how to install on different platforms. I managed to install from the first try

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Vladimir Z.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for improving lead response times

Reviewed a year ago
Pros

CallPage's callback feature is a game-changer for us. It has helped us respond to leads faster, which has led to more sales. With this feature, we can connect with potential customers right away, without any delays. It's like having a direct line to them. This instant connection makes it easier for us to address their questions and concerns, and it builds trust with them. As a result, we have seen an increase in the number of leads turning into happy customers. CallPage's callback feature has made our sales process smoother and more efficient, and our customers are happier because of it.

Cons

It would be helpful if they offered more advanced A/B testing features, but the current options still work well.

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Shannon R.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Increase Phone Call Conversions On Your Website

Reviewed 6 years ago

Increased phone call conversions for my business since using CallPage

Pros

I installed CallPage on one of my sites 3 months ago and it has increased call conversions by 65% since I started using it. It prompts people to request a call back and then rings the website owner and initiates a call with the visitor. It seems to work better than just offering a phone number and CTA to call you.

Cons

Sometimes the call initiation can be awkward. many times, the website visitor starts talking before the call is connected due to the prompts used when connecting the call, can lead to confusion.

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Pooja J.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Boosted our lead generation campaigns.

Reviewed 8 months ago

We've been using CallPage for over six months now. It seamlessly integrates with our other tools, making customer relationships much easier. We've also noticed an uptick in scheduled meetings outside of our working hours, thanks to the 'schedule a call' and 'leave a message' options. It ensures we never miss out on potential leads, even when we're not in the office. CallPage is an all-in-one lead capture solution that has considerably simplified our sales process.

Pros

The 28-second instant callback feature is nothing short of magic. It's super convenient for website visitors and has increased our lead capture rates significantly. The tool is also highly customizable, allowing us to tailor the pop-up widget to match our brand perfectly. The analytics feature deserves a special mention. It's incredibly insightful and helps us track the performance of our sales reps and tweak our strategies in real time.

Cons

It would be great if they offered more advanced targeting options for the widget, but the current options still work well.

DZ
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Dominik Z.

Architecture & Planning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A convenient way for website visitors to get in touch with us

Reviewed a year ago
Pros

CallPage's callback feature provides a seamless and convenient way for our website visitors to get in touch with us. It shows that we value their time and want to provide the best experience possible. The pricing plans are affordable. CallPage is a great tool that helps us gain more customers.

Cons

An admin panel could be a bit more modern.

SK
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Saeid K.

Automotive, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great solution to get in touch with website visitors

Reviewed a year ago
Pros

CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities.

By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation.


Cons

There were no problems with the tool.
 Provided value exceeds the price

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uday p.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to integrate with our website

Reviewed a year ago

By providing businesses with a user-friendly interface and easy-to-use tools, CallPage helps them save time and resources and focus on other important aspects of their business.

Pros

We were able to integrate CallPage with our website in a matter of minutes. The setup was straightforward, and the widget looks great on our site.

Cons

We had some issues with lead routing, but the customer support team helped us in a few minutes

JW
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Joanna W.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way for our customers to call us

Reviewed 5 years ago

I wish their price was lower, but it’s still fair.

Pros

Scoring rules are really useful. Since we set them up with a little help from CallPage’s support, our lead generation improved and our potential clients are happy they can reach us easily

Cons

My sales team agreed it's the best solution for them, they see clear benefits after

AR
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Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Takes your business to the next level

Reviewed 6 years ago
Pros

The CallPage App is giving you the chance to make each one of your website guests to a customer. The guests can easily contact you by phone and then, during a call conversation you make them customers. You can also make promotions with a CallPage link and get calls instantly. Super App! Will definitely recommend on!

Cons

The Widgets' editing not friendly enough. It's not easy to find and edit the sections of the widgets.

AR
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Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software to audit calls

Reviewed 5 years ago

Fast and efficient, met all our expectations!

Pros

It was so easy to integrate CallPage it into the CRM we use. I find notifications really useful, don’t need to remember to check no my reps, all important info is sent to my email. Call recording helps me to audit inbound calls.

Cons

It’s a bit pricey but I hope the whole team works hard to improve the tool.

AO
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Adam O.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution for a multi-department company

Reviewed 5 years ago

We operate globally so the fact that all connections generated via CallPage are free is just perfect for us and enables us to reduce expenses. If you struggle with a high average hold time CallPage will help you solve this problem.

Pros

Definitely the option of connecting a widget to a certain department. It saves a lot of time and makes our customers happy – time they spend waiting to be connected with a consultant decreased.

Cons

I needed some time to get to know how to use the panel as well as some of our less tech-savvy reps (but they managed).

OR
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Olga R.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app, I don't want to use another

Reviewed 8 years ago

I've been using CallPage for some time now and I really don't want to change it for any other app. Since my company's regulations may seem complicated at the first sight we used to have a problem with conversion. People often got discouraged after visiting our website and didn't buy anything. CallPage changed it. It offers a potential customer a call back from our customer service so people are encouraged to contact us. Then we can explain everything and answer customer's questions. During the first week, we've received more phone calls than in a month! My sales team loves it - and my CEO loves it too.

Pros

I love the fact I get a text message after somebody from the team misses a call. It informs me about the date and time of the missed call, and customer's phone number. Really great feature.

Cons

I am generally satisfied with CallPage. I had some account settings issues at the beginning, but they were solved quickly.

Vendor response

Thanks Olga!

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lead generation booster

Reviewed 5 years ago

Before the implementation of CallPage, we had some problem with clients visiting the website and leaving it without any interaction. Now the widget makes them stay and encourages them to contact us.

Pros

Personalization of the widget is really useful. Thanks to that the widget looks like an integral part of our website and potential customers are willing to use it, so we generate more leads.

Cons

Maybe the client support could be a bit quicker.

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Bartosz M.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding results

Reviewed 5 years ago

Our company has been using this tool for a long time and we get all the results we expected.

Pros

Like the option of notifications. Managers and/or consultants get an email every time a potential customers calls. No more missed calls and unhappy clients. Managers can provide feedback to reps on their performance.

Cons

I'd like to see the dashboard become a bit more user-friendly. Apart from that - nothing to complain about, well maybe a support working hours could be longer ;)

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Dustin D.

Marketing and Advertising, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful to get more inbound calls from your site

Reviewed 5 years ago

Have used it for myself and for client’s websites. Have been happy with their customer support and ease of use.

Pros

Love the customization features. You can schedule your team, forward calls based on time, and really make the tool work for your time and team’s schedule.

Cons

Wish they’d add more functionality. Besides calls maybe, WhatsApp, Skype, FaceTime and other communication types of possible.

VM
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Vitalii M.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect and simple tool

Reviewed 8 years ago

This app look really nice. I like that I can customize texts in the pop up and its overall looks. Thanks to it I get much more calls from my customers. Great value for money.

Pros

It really connects consultants with customers in 28 seconds possibility to integrate with Google Analytics easy customization

Cons

It could be more intuitive

Vendor response

Thanks VItalii!

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Gourav M.

Human Resources, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We stopped wasting time on email follow-ups and chatting

Reviewed 5 years ago

Certainly Callpage is a kind of must-have tool for big-ticket client companies as a single phone call and help you in converting a lead to potential client.

Pros

Callpage is a very useful tool which converts our website visitors into lead or callers. It certainly increases the chances of increasing the prospect by instant nurturing them.

Cons

Noting as such but it can best if we can set the duration of a call from 5 mins to 10min. Secondly, they need a feature or flexibility to provide Indian numbers.

CA
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Cammy A.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Lead Generation

Reviewed 7 years ago
Pros

Easy to install on any website. Can customize the call widget [limited, but may do] Can add tags to leads Can blacklist numbers and ip addresses. Have API and integration to Wordpress, Slack and some CRM. Customer support is very friendly.

Cons

1 call credit = up to 30 mins 1 call credit counts after 10 seconds. Hoping that gets extended to 15seconds. Documentation and video are poorly written/executed. Some countries are not available.

AS
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Andrei S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Just what we needed

Reviewed 8 years ago

Good solution. We are happy because potential customers contact us and usually decide to buy after talking to our consultant. Our customers are happy because they don't have to wait to connect with the consultant. It's a win-win situation.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for a good word Andrei!

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Edin T.

Marketing and Advertising, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software for phone calls

Reviewed 3 years ago

In general I had a great time with the software and want to continue using it.

Pros

It has a good design an is easier to use than others software, has a good attention for the user or client.

Cons

As is good it has a hard things to use like finding some of the functions on the dashboard but that is a minor issue.