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CallTools

All-in-one predictive dialer & inbound call center solution

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(18)

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CallTools Reviews - Page 3

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120 reviews

Recommended

BL
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Brock L.

Utilities, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LVLNRG Calltools Review

Reviewed 2 months ago

My experience with Calltools has been great. The support has been solid as well. Definitely recommend. Specifically [sensitive content hidden], he's been great to us and couldn't be happier with our experience.

Pros

Calltools is an easy to use platform that has boosted our productivity by 10 fold.

Cons

None, other than the interface can be hard to do some functions on only because that calls for some in depth data management that any dialer would need.

Vendor response

Thank you for the 5 Star Review! We are happy to hear dialer is working for you and your company. Great to hear you were assisted by our team! We are always here for all your Call Tools needs! - Call Tools Team

CB
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Chosen B.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to work with and a wonderful user interface.

Reviewed 6 years ago
Pros

We liked how easy it was to use will very little agent training required. We also liked how easy it was to setup inbound queues and campaigns.

Cons

The reporting section could be a little more robust but it does it's job. We would like to see more abilities to create custom reports and exporting abilities.

Vendor response

Thank you for the 5 Star Review!