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PROS Smart CPQ vs HubSpot CRM Comparison
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Overview
PROS Smart CPQ automates the configure, price, quote process empowering your sales to create accurate, tailored solutions...
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.5
3.3K
2,029
1,045
176
37
15
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
AR
Anonymous Reviewer
CH
Cherie H.
AR
Anonymous Reviewer
Cons
Not enoughreviews yet
Cons
ZP
Zach P.
Ryan C.
AR
Anonymous Reviewer
Key features
- Total features18
- 2D Drawing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Workflow
- Automated Quoting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Cataloging/Categorization
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- FAQ
- For Financial Institutions
- For Mac Devices
- For Startups
- For iPad Devices
- Forecasting
- Guided Selling
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Opportunity Management
- Order Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Price and Cost Calculations
- Pricing Management
- Product Configurator
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Routing
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third Party Integrations
- Web Forms
- Workflow Management
- eCommerce Management
- Total features96
- 2D Drawing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Workflow
- Automated Quoting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Cataloging/Categorization
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- FAQ
- For Financial Institutions
- For Mac Devices
- For Startups
- For iPad Devices
- Forecasting
- Guided Selling
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Opportunity Management
- Order Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Price and Cost Calculations
- Pricing Management
- Product Configurator
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Routing
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third Party Integrations
- Web Forms
- Workflow Management
- eCommerce Management
Integrations
Alternatives
Explore similar apps
User reviews that mention these apps
Esteban D.
Information Services, self-employed
Used weekly for 1-2 years
Review source
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HubSpot CRM
The easiest and smartest way to stay on top of your sales & marketing performance, Period!
High scalability, smart way of track your goals and procedures.
Pros: usability & flexibility to set goals and reach them. Scalability is a huge deal with this tool. A nice way to meet sales and marketing needs. You feel outstanding support from the kitchen folks.
It's too expensive if you don't have an strong capital base or just have a few clients. Most of the tools may result complex when your team is growing.
Anonymous Reviewer
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Review source
Share this review:
Overall experience was amazing. Must recommended for Smart Sales Professional in B2B context
Essential features of Lead Management, Prospecting, Client Contact Storage, Data Storage & Analytics, Sales Pipeline Management and Dashboard report facet helped me for sure. All these facets added to my productivity and enhanced my performance boosting Sales Growth.
Nothing found to dislike in this wonderful Customer Relationship Management tool. No area of improvement or betterment suggestion to the best of my knowledge.
Dominik A.
Verified reviewer
Internet, 11-50 employees
Used daily for less than 6 months
Review source
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- Does much more than what I came to expect from similar offerings - Smart menu structure hides complexity well - Customer service is fast and fantastic
- The robots are not particularly smart at this stage, but I understand that this will change soon.
Eddy M.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Hubspot contains everything you need in a single software: editor, analysis and management. Hubspot is a powerful software for Inbound Marketing, but also to create and manage every contents you want in a simple and efficient way.
- Efficient support team - Good editor and design tools - Powerful CRM - It adapts to different type of sites/pages
Need some implementation in bot and chat mode, to swith from one to another in smart mode
Anonymous Reviewer
Verified reviewer
Industrial Automation, 1,001-5,000 employees
Used daily for 6-12 months
Review source
Share this review:
It has been a great experience in preparing templates and generating smart lists/workflows. Keep up the good work.
Ease of Use when dealing with designing web pages for non coders
GDPR functionality not limited to country
Joshua H.
Telecommunications, 51-200 employees
Used daily for 6-12 months
Review source
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It's been great because of the quick ramp-up time.
It took my team 2 hours to be functional on Hubspot. One month later we were all pros!
One or two things are not as obvious as some other features so some research is required.
Anonymous Reviewer
Verified reviewer
Consumer Services, 1-10 employees
Used daily for 6-12 months
Review source
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This system is pretty awesome. The smart lists, forms and email system are perfect. I will say I don't care for their landing page creator, I've seen better. But the customer service is hands down the best I've ever seen. Immediate help, smart, intelligent, crazy friendly, and even know about other software! Love them.
Customer service!!! Email system, social system, list management.
Cost, landing page builder.
Craig J.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
HubSpot CRM
Easy to use CRM with great customer service. Dashboards and user experience are clean.
more leads, more contacts. Ability to create custom fields for new content. Smart Forms and lead generation sharing with marketing and sales.
Ability to make lists, contacts, easy to export. Follow contacts through the customer journey. Make conditional email lists, add custom fields. Custom forms and ease of integrating new forms and lead generation content.
Need to learn a lot of the features with videos and ready the Q & A section to get a feel for the the dashboard. Customer contacts imports and exports can be tricky at first. Setting up analytics and integrating all the email components.
Maria D.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
Review source
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HubSpot has enabled us to not only automate but build an inbound strategy with smart contact behavior tracking and relevant content creation.
Ease of use Great customer support Great help documents and videos Awesome certification programs
Weak calendar tool
Anonymous Reviewer
Verified reviewer
Philanthropy, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Very good. I use it for every one of my sites.
It is SMART. I collect more information than I realize because it knows what to do without me telling it.
It doesn't integrate with the email marketing service that I currently use so I have to export contacts.
Anonymous Reviewer
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 6 months
Review source
Share this review:
Reporting dashboards, the ability to track campaigns, create "smart" buttons and landing pages which allow for a more personal user experience.
There aren't that many templates available in the template marketplace which suit my business' needs. In addition, I find that the Design Tool is a little clunky and old fashioned. Visual builders such as Divi (created by Elegant Themes) is far more intuitive and easy to use.
Jacob S.
Verified reviewer
Events Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
I again have loved every interaction with support. I can manage all of our contacts, they have it well designed, low cost (free option is the BOMB) and paid services really add value. Best value for your dollar.
Low cost software with a huge advantage of having on call support and constant connectivity with users. It’s smart and easy to use.
I cannot complain about their product. It saved our company from $1000’s in wasted contact dollars, it drove home client relationships with multiple user functionality and price was amazing. Love them!
Helen V.
Verified reviewer
11-50 employees
Used daily for 6-12 months
Review source
Share this review:
HubSpot CRM
You're given various tools to help you in the sales process. You need to be smart in using them.
Automatizing some processes, database of client information, filtering that client information to your needs, meeting links that create a contact in the CRM when meeting is set up, automated email sequences, nice e-mail templates that integrate to gmail.
The number of different functions that you're given: templates, sequencing, custom attributes, filtering, etc. If you're smart about using them they can really help you.
Despite the great number of functionalities, they sometimes don't deliver what they promise - for example threading when sending out an automated mail sequence. There's no bulk sequencing in Hubspot CRM as well. I understand that we want to keep it personal but if you have a lot of emails to send, bulking sometimes helps a lot.
Jenna G.
Used daily for 2+ years
Review source
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The HubSpot CRM is a great tool for business. Whether you're using the free one or paid it a very smart option for a CRM
The free version is limited and if you need to paid version of HubSpot CRM it is very pricy. Has a high learning curve.
Paul B.
Information Technology and Services, 11-50 employees
Used monthly for 6-12 months
Review source
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We have been using a system that had been developed internally and has out lived it's usefulness. We looked at some of the top CRM vendors, all of which would have been great solutions but the deployment cost was so high that we couldn't afford to deploy it nor would the systems have worked "out of the box". We tried Hubspots "Free" CRM and noticed it had everything we wanted, the cost, even for the paid version, was very reasonable and deployment was simple.
Hubspot has many Pros but the mane Pros would be the deployment. Unlike many CRM's, Hubspot is designed in such a way that it can be deployed with out a $100K deployment cost. It is easy to bring your existing data in and creating users and roles is a breeze. It's a very comprehensive CRM wit hall the standard features of you typical CRM.
If a more customized approach is needed it can be a bit frustrating to get support on a development side.
Denys G.
Verified reviewer
Computer Software, 11-50 employees
Review source