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CiraSync

Share contact lists & calendars to Office 365 smartphones

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(2)

CiraSync Reviews

Overall rating

4.6

/5

91

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10

Reviews by rating

Pros and cons

What we like most about this software is the ease of use and administration. The administration footprint is minimal, the setup and deployment was intuitive and rapid.
I like the ease of use for the product. The interface is easy to navigate and understand.
Ease of access, Easy navigation, Great customer support.
We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing.
It's unstable, and regularly needs to be refreshed/re-booted, which in our case, with over 5,000 contacts, can take hours.
This is the missing link between Microsoft's contacts and Smartphones.
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91 reviews

Recommended

TH
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Tomas H.

Government Administration, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Problem solved! Finally!

Reviewed 3 years ago

Cirasync solved a long standing problem in the organization. Getting up to date contact info to employees on different devices, and with different specific needs has ALWAYS been an issue. In the past, this was handled manually, or not at all! With the Cirasync solution, the problem was solved easily, and at a minimal cost. When presented to the board for approval, the common reaction was "Why didn't...

Pros

What we like most about this software is the ease of use and administration. The administration footprint is minimal, the setup and deployment was intuitive and rapid.

Cons

My only complaint is the licensing. I'd like to see an "Enterprise" or site license option.

Vendor response

Hi Tomas: Thank you for taking time to review CiraSync. The team appreciates your kind words very much. Best, Sonya

JW
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Joseph W.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CiraSync Helped Tremendously!

Reviewed 4 years ago

It has been a great, time-saving, inexpensive tool that has allowed everyone in our company to have mobile phone contacts that are in sync across every user. This has been very helpful and critical to situations of coverage, on-call availability, and the like. Their support has also been way above average, and the cost to benefit ratio is easy to justify for even strict budgets.

Pros

The software was easy to use when implementing the syncing of the global address list to all company users. The setup and interface were fairly straightforward and intuitive. Support was also very helpful with the minimal questions I had about configuration. We now have all company users receiving a daily sync of the GAL to their Outlook and mobile devices as a contact list.

Cons

There are some quirks with understanding how the combining of calendars works. That section of the tool was not as intuitive as the contact syncing features. I also wish the calendar function could combine the data on the server side, not the user side.

Vendor response

Hi Joseph, Really pleased to hear that CiraSync has helped tremendously in your organization. We are always thrilled to hear from happy customers. Thank you for taking the time to review our software and also for calling out our stellar Customer Success Team. I will share the feedback on the calendar data with the Dev Team. Best Regards, Sonya

AR
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Verified reviewer

Consumer Goods, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Not What I expected

Reviewed 4 years ago

This turned out to not at all do what I originally downloaded it for. Has its own perks, ut ultimately was disappointed.

Pros

Convenient Integration between contacts.

Cons

Hard to turn off. No way to separate personal contacts with business ones.

Vendor response

Dear Reviewer, thank you for taking the time to give us feedback. We are sorry that you were disappointed with the product and that it was not what you were looking for. Best Regards, Sonya

AS
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Amy S.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 4 years ago

Even though I found Cirasync first, I still looked into other products for months but kept coming back to Cirasync. It had everything we wanted and seemed more advanced than the other products out there. The support of the tech team and the product has made life easier for our company. It runs on its own and I have never had any issues with it not working for as long as we have been a customer.

Pros

The ease of use it is to sync everything

Cons

Product cannot pull display name and place it on the phone. It can only pull the first and last name when syncing to the phone

Vendor response

Hi Amy, Thank you for a stellar review: very much appreciated. So pleased to hear that CiraSync beat all the other products in your consideration! I will share the feedback on pulling the display name on the phone with the Dev Team. Again, thank you for taking the time to review CiraSync. We are always happy to hear from customers who love our product. Best Regards, Sonya

JH
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James H.

Legal Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product! Microsoft is missing out.

Reviewed 4 years ago

Changed my tech-world a lot by enabling users and pushing content out with ease.

Pros

The go-to solution for syncing important info within my organization, and love the fact it syncs back to the Exchange Online server to keep managing users seamless. I wish for a few more features (given Microsoft's rapid paced development on the back-end and within Outlook.)

Cons

Separate the sync now options to push calendar only, notes only, contacts only. Centralize licensing so we don't have to deal with different expiration / renewal dates.

Vendor response

Hi James, Thank you for a great review, especially the 5-stars on our overall quality. Very pleased to know that you would strongly recommend our software to your colleagues. I will pass on the improvement requests to our Dev team. Best regards, Sonya

pk
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platon k.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and it works!

Reviewed 4 years ago

Overall the guys at CiraSync have helped us greatly in the early stages of using the service. I'm only using a small part of the service but the support team was very helpful getting our company where we needed to be.

Pros

the Unified Contact Manager is my favorite part of CiraSync. We had issues keeping everyone's mobile phone contacts syncing to our local active directory users and telephone numbers. UCM made it easy to sync contacts between 50 mobile phones using activesync.

Cons

I honestly had no issues with the software. its very easy to use and support is very helpful and hands on.

Vendor response

Hi Platon, Thank you for the kudos and the 5-star review! And, really great to hear that our stellar Support team was helpful in getting you setup with the solution. Best regards, Sonya

SH
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Shaun H.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to sync Global Address List

Reviewed 4 years ago

It was great at first as I piloted it for my organization. After that through word of mouth more folks registered. We’ve had to continuously add licenses as it is very simple and effective.

Pros

The ease that we can sync select mobile numbers based on distribution lists.

Cons

The free version ceases to work after too many individuals in the organization signup, even if you don’t have an enterprise version.

Vendor response

Hi Shaun, Thank you for taking the time to review CiraSync with so many 5 stars. Really appreciate it. Yes, we are limiting the free version to 20 users in an organization as it is really intended to demo the power of CiraSync. As you know, we are constantly adding new features and functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya

RR
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RIYEN R.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CiraSync is one of the best software in the market

Reviewed 4 years ago

CiraSync is the only software that works best to sync Company Contacts database which reside in Public Folders.

Pros

CiraSync Dashboard where it shows you all the information that you need and ease of use.

Cons

Once in a while, there's a bug on the software that reported incorrect information. However, CiraSync support has been very helpful and always responds to your issue, they fixed it right away!

Vendor response

Hi Riyen Thank you for taking the time to review our software and saying "CiraSync is one of the best software in the market"! We are always thrilled to hear from happy customers! I did want to mention that we are constantly adding new functionality but if you do have any features you would like, please do not hesitate to reach out to us. Best Regards, Sonya

EC
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Erica C.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Life changing!

Reviewed 4 years ago

Before CiraSync, staff had to manually update their contacts on their address book on Outlook every time there was a change (which was often). The process was also very time consuming, so it rarely got done. Now with CiraSync, it is a world different! We love that the sync is set-up to auto-update. Staff don't have to use valuable time to have up-to-date information at their fingertips. WE LOVE CIRASYNC!

Pros

We loved that it allowed our staff contacts to auto-update. The ease of use is awesome!

Cons

We don't really have something we don't like at the moment.

Vendor response

Hi Erica, We love it when our customers call CiraSync life changing (and use ALL CAPS when giving us a compliment)! Thank you for taking the time to review the software and giving us 5 stars on all the categories. I do want to mention that we are constantly adding new functionality but if you do have any features you would like, do not hesitate to reach out to us. Best Regards, Sonya

KL
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Keith L.

Venture Capital & Private Equity, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cirasync contact sync

Reviewed 4 years ago

CiraSync helped with setup and have rarely needed support since.

Pros

Cirasync is a flawless solution that allows us to ensure that all of our users have up-to-date contact information on their mobile devices. All we need to do is update Active Directory with a users' contact details and we can rely on a contact record being added, removed or updated with the help of Cirasync. No special apps required!

Cons

None other than the fact that Microsoft should handle this better on its own.

Vendor response

Hi Keith, Thank you for giving CiraSync 5 stars in multiple categories: it is always awesome to hear from happy customers. Also, we will soon be releasing a blog post on why Microsoft did not factor in automated contact and calendar syncing into Office. It's a fascinating read. Much appreciate your taking time to do this review. Best regards, Sonya

SB
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Simon B.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CiraSync Review

Reviewed 4 years ago

It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365.

Pros

It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365. Additionally, after having configured the tenant properly, it is working just flawlessly, it is a highly reliable solution!

Cons

First setup is not highly intuitiv, API into ITGlue, Datto RMM, Autotask PSA would be great!

Vendor response

Hi Simon, Thank you for a stellar review of our software! We love to hear phrases like "working just flawlessly" and "it is a highly reliable solution." Much appreciate the time you took to review CiraSync. I will pass on the setup feedback to our Dev and Customer Success Teams. Best Regards, Sonya

JC
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Johnerick C.

Building Materials, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product

Reviewed 3 years ago

Love this product and recommend it all the time to other IT individuals.

Pros

Needed to be able to push company contacts to all mailbox contact folders from a public folder we keep up with as extensions, title, numbers and other details change. This allow me to push these updates daily so everyone has the most up to date version.

Cons

The logic on the merge feature could get some improvement.

SB
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Suzann B.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outlook contact files

Reviewed 4 years ago
Pros

We use this software primarily to access multiple contact folders on our hand held devices. It works great.

Cons

I can't say that I have any dislikes about the software. It does the job.

Vendor response

Hi Suzann, Thank you for 5-star review: the team is always happy when we have happy customers! And, very much appreciate your willingness to recommend our software to colleagues. Please do not hesitate to reach out if you need help with anything in the software. Best, Sonya

EE
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Eric E.

Sports, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Filling the gap of missing functionality of O365

Reviewed 4 years ago
Pros

Ease of use Quick updates Transparent addresses

Cons

Support could be better Interface design

Vendor response

Dear Eric, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the 4-star ratings plus the 5-star rating on the value for money! I will pass on your comment on the support interface to our Support Team. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

LA
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Laurie A.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product for the price

Reviewed 4 years ago
Pros

CiraSync saved us hundreds of hours with their software.

Cons

Not all the information transferred properly.

Vendor response

Hi Laurie, Thank you for taking the time to review CiraSync: so pleased to know that you saved 100s of hours of with our software. Very sorry to hear that not all the information transferred properly. Hope you have not had any more issues? Please do contact our Customer Success Team if you run into any more issues. Best Regards, Sonya

DK
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Duane K.

Industrial Automation, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does what I need it to

Reviewed 4 years ago
Pros

It works the way i want it to and it doesn’t require any extra maintenance. I have an active directory group on my server and when i add a user to that group his contact info is in Cirasync and there’s nothing else i need to do.

Cons

I have not come across any cons.........

Vendor response

Hi Duane, Thank you for taking the time to review our software; we very much appreciate your giving CiraSync 4 and 5 stars in multiple categories. Always fantastic to hear from happy customers. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

DM
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Dmitriy M.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software And Very Easy To Use

Reviewed 4 years ago

We used to have to manually add the contacts for everyone before we had CiraSync. Once we implemented it those problems were now gone.

Pros

I like how seamlessly it syncs all of my contacts. Very easy to understand how the software works. I looked at other softwares that claim to do similar things but They looked complicated to use. CiraSync on the other hand has been very easy to implement and use and the support has always been very helpful.

Cons

At this time I have no problems with the CiraSync software.

Vendor response

Hi Dmitriy: Thank you for taking the time to review CiraSync. The team appreciates it very much. Please do not hesitate to let us know if you have any feature requests. We are constantly improving functionality. Best, Sonya

BS
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Bill S.

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product to sync global address to contacts

Reviewed 4 years ago
Pros

I use this product to ensure that our mobile users have current company contacts on their Android devices.

Cons

for what we use it for, the price is a little higher than I'd like

Vendor response

Hi Bill, Thank you for your stellar review: appreciate the 4 and 5 stars for so many categories. Always thrilled to hear from happy customers. I do want to let you know that we are constantly adding new functionality and do let us know if you have any features in mind. Best Regards, Sonya

RT
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Ric T.

Construction, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great service!

Reviewed 4 years ago

We were finally able to give all our internal business units an up to date and accurate address book for their phones.

Pros

Very easy to use and administer once you get the hang of it.

Cons

A little confusing to initially setup, but nothing that can't be figured out.

Vendor response

Hi Ric, Thank you for taking the time to give us so many 5 stars: much appreciated. We are always thrilled to hear from happy customers. I will share the compliment on our service with our stellar Customer Success Team. Also wanted to mention that we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

SC
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Samantha C.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Calendar access

Reviewed 2 years ago

We started using outlook for our calendar/schedule a few years ago, because it was a free option that worked for us. We viewed/edited it on our PCs at our desks and as we expanded we wanted to be able to take the schedule with us but because this was a public folder shared calendar we could not When we found CiraSync we were elated to be able to give the calendar/schedule to every employee in the field

Pros

Obviously that we are now able to access our public folder Outlook calendar on our phones With CiraSync we can now view Snd edit the schedule/calendar that we all use and rely on 24/7

Cons

So far we have not found things we don't like about the program We are still in the free trial period

SJ
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Shane J.

Building Materials, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CRM Contact Sync

Reviewed 4 years ago

I use it for contact sync from our CRM software to Office 365. So users have the contacts on their phone. It works as advertised. I haven't had or ran into any problems using this software.

Pros

Syncs shared contacts folders to our Office 365 Users.

Cons

Nothing, the software works as advertised.

Vendor response

Hi Shane, Thank you for taking the time to review CiraSync. We very much appreciate your 5-stars on the quality of our software. Do let us know how we can improve the software or our customer service. Best Regards, Sonya

RH
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Robert H.

Utilities, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CiraSync is an easy to use AD integration tool.

Reviewed 4 years ago
Pros

I have had to do very little since implementing it. It gets the job done and I don't have to spend time keeping it working.

Cons

None as of now. I need to learn more about it to be sure I am using it to its fullest.

Vendor response

Hi Robert, Thank you for taking the time to review CiraSync. Much appreciate the 4-star ratings. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

SH
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Sean H.

Furniture, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Did what we needed

Reviewed 4 years ago
Pros

The ease of use was what made this nice.

Cons

There was not anything that would deter me from this software.

Vendor response

Hi Sean, Thank you for taking the time to review CiraSync. Much appreciate your giving 4 stars in multiple categories. Glad to know you like the ease-of-use of the software. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

MH
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Markus H.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy setup for a very important feature

Reviewed 3 years ago

CiraSync works well with Office 365 and syncs contact details to clients. This is something we have not achieved well with any other solution.

Pros

CiraSync provides a feature many of our clients have been asking for. The setup is easy and managing the automation is simple.

Cons

No cons. All is well, automation is simple and everything works just fine.

Vendor response

Hi Markus: Thank you for taking the time to give CiraSync a review. Much appreciated from the team. Best, Sonya

CY
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Cindy Y.

Law Practice, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great and easy to use

Reviewed 4 years ago
Pros

Functionality - I like that it is straightforward and easy to use

Cons

Nothing - do not have any complaints in particular

Vendor response

Hi Cindy, Much appreciate your giving CiraSync 4 stars in all the categories; thank you for taking the time out of your schedule to review CiraSync. Glad to know you find the software straightforward and easy to use. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya