ConnectLeader TeamDialer vs CallTrackingMetrics Comparison

Overview

ConnectLeader Team Dialer is a dialing management and automation software for sales representatives and managers.

CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(6)

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(45)

5

4

3

2

1

29

13

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Pros

From thier willingness to keep advancing their platform, great customer service, marketing source tracking, and so much more, CTM has played a huge part in our company's and our clients' success.
Brilliant service from the team, very simple to install and the reporting is excellent.
CTM was an easy decision and the support we have received for onboarding and minor issues have been superb.

Cons

Cons

It was a little tricky to set up cut once customer support walked us trough the problems we havent needed to tough things since.
They charge extra for spam protection, which other vendors do not.
The no. 1 calltracking tool for international businesses.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features8
  • API
  • Analytics
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Communication Management
  • Computer Telephony Integration
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Data Synchronization
  • Escalation Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Keyword Tracking
  • Lead Scoring
  • Monitoring
  • Performance Reports
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Real Time Analytics
  • Real Time Monitoring
  • Referral Tracking
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Spam Blocker
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail
  • Web Forms
  • Total features38
  • API
  • Analytics
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Communication Management
  • Computer Telephony Integration
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Data Synchronization
  • Escalation Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Keyword Tracking
  • Lead Scoring
  • Monitoring
  • Performance Reports
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Real Time Analytics
  • Real Time Monitoring
  • Referral Tracking
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Spam Blocker
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail
  • Web Forms

Integrations

  • Total integrations5
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations156
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ConnectLeader TeamDialer vs. CallTrackingMetrics

See how ConnectLeader TeamDialer and CallTrackingMetrics stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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