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Datto Commerce

Quoting, procurement & eCommerce for MSPs

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Datto Commerce Features

Features Summary

Functionality

4.0

/5

4

Total features

28

2 categories

Datto Commerce features

API
Billing & Invoicing
Cataloging/Categorization
Client Portal
Contact Database
Contact Management
Customer History
Customizable Branding

Common features of Procurement software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Management

Screenshots

Contenders comparison

Functionality

4.0

/5

4

Price starts from

ic-pricetag

No pricing info

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Total Features

28

Unique features

  • Purchase Order Management

  • Price / Margin Management

  • Invoice Processing

  • Customer History

Functionality

4.2

/5

373

Price starts from

39

Per month

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Total Features

28

Features in Common

11

Unique features

  • Price and Cost Calculations

  • Access Controls/Permissions

  • Workflow Management

  • CRM

Functionality

4.4

/5

258

Price starts from

49

/user

Per month

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Total Features

57

Features in Common

15

Unique features

  • Progress Tracking

  • Specialty Contracts

  • Collaboration Tools

  • Knowledge Base Management

Common Datto Commerce comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gluh

Reviewed 2 years ago

Awesome. Its a bold statement but you also will find out. Never any issues with access or speed it has always been ready to use whenever I have gone to access it.

Pros

We love the ease of use, Automatic data feed imports, Lowest cost supplier picked automatically based also on stock levels. Has very easy to follow guide for all procedures in the system! and the same documents are modified when changes are made.

Cons

This product is very good. I can't really think of a Con for it to be completely honest.

Vendor response

Thank you for your feedback Jason. Appreciate your encouragement and to see how your business and customers prosper from our work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Good, but solutions needs development

Reviewed 6 months ago

I feel we were oversold and then underdelivered. This is a good product but it's early in development and a lot of obviously required features aren't there yet. You'll get offered to vote for a improvement/feature - which isn't great when it's so clearly obvious it's needed. It's designed to be used a certain way, drop-ship, and doesn't as easily accommodate the way other IT integrators may work. Our integration expert was new to the product themselves - which meant integration wasn't that smooth or flowing. Datto also massively underestimated the time and effort to implement - oversimplified. We found we had to rely on the integration expert because product documentation was a bit lacking - not ideal.

Pros

I love the intention of the product. It's great that it integrates with both Xero and Autotask. It's nice that it integrates all our suppliers into one portal and it does make quoting simpler along with provision of product information.

Cons

There is no control over what vendors are displayed in the system - you have to take every vendor from your distributors product feed. There is no pricing control per vendor - it's blanket pricing across categories - so you can't actually promote vendors who provide reasonable margins. There is no practical control over Featured Products - so if you sell a few toners these will become "Featured Products"....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Tool for Hardware Sales

Reviewed 2 years ago
Pros

I like the ease of being able to use this software. The tool has a decent amount of integrations and their initial team that walks you through the implementation is very technically smart and understand the business.

Cons

Would like to have ability to hide certain vendors from the platform and have ability to show only certain product catalogues for various customers.

Vendor response

Thank you for reviewing our work :)