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Datto Commerce

Quoting, procurement & eCommerce for MSPs

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Datto Commerce Pricing

Pricing overview

Value for money rating

4.8

/5

4

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Datto for pricing information.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gluh

Reviewed 2 years ago

Awesome. Its a bold statement but you also will find out. Never any issues with access or speed it has always been ready to use whenever I have gone to access it.

Pros

We love the ease of use, Automatic data feed imports, Lowest cost supplier picked automatically based also on stock levels. Has very easy to follow guide for all procedures in the system! and the same documents are modified when changes are made.

Cons

This product is very good. I can't really think of a Con for it to be completely honest.

Vendor response

Thank you for your feedback Jason. Appreciate your encouragement and to see how your business and customers prosper from our work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Good, but solutions needs development

Reviewed 6 months ago

I feel we were oversold and then underdelivered. This is a good product but it's early in development and a lot of obviously required features aren't there yet. You'll get offered to vote for a improvement/feature - which isn't great when it's so clearly obvious it's needed. It's designed to be used a certain way, drop-ship, and doesn't as easily accommodate the way other IT integrators may work. Our integration expert was new to the product themselves - which meant integration wasn't that smooth or flowing. Datto also massively underestimated the time and effort to implement - oversimplified. We found we had to rely on the integration expert because product documentation was a bit lacking - not ideal.

Pros

I love the intention of the product. It's great that it integrates with both Xero and Autotask. It's nice that it integrates all our suppliers into one portal and it does make quoting simpler along with provision of product information.

Cons

There is no control over what vendors are displayed in the system - you have to take every vendor from your distributors product feed. There is no pricing control per vendor - it's blanket pricing across categories - so you can't actually promote vendors who provide reasonable margins. There is no practical control over Featured Products - so if you sell a few toners these will become "Featured Products"....