Sales dialer with voice intelligence technology ( 4.67/ 5 3 reviews) 3,592 Alternatives to Dialpad Sell
Explore a recommended list of Dialpad Sell alternatives for your business in 2020. Compare alternatives to Dialpad Sell side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Revenue Intelligence technology for sales teams
What users mention about Gong.io See all reviews I love the simplicity of this product, and the sheer amount of data it is able to pull about sales calls. The data it is able to pull speaks volumes and helps tremendously to improve. I love that I can hear other people’s call as it allows me to learn from the best. I love that I get a transcript of my calls so I can see what my action items were. Great transcripts, good quality, love how you can skip to next speaker. Love the stats that are available and how easy it is to import a recording.
AI-powered Voice and SMS for Sales
What users mention about Kixie See all reviews Their user interface is awesome and very easy to use. Their tools are useful for any role in your company from sales to customer service. Also, the customer service is super supportive. I can call them anytime during business hours & they are helpful to help me troubleshoot. This product is super easy to use, working in a call center speed of calls is very important and Kixie has increased my call volume.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team. Sometimes I have had contacts go missing for a little bit they usually show back up the next day. Sometimes the voicemail will be set on the wrong one just have to pay close attention. PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.
Capture, transcribe & analyze sales team calls & meetings
What users mention about Chorus See all reviews Chorus is an awesome learning tool for sellers. Going back to review calls gives you great insight into strengths/weaknesses when it comes to effective sales calls. I love the ability to go back and listen to my calls in a clear and concise way. I like that I can fast forward and play the conversation at a faster level to hear it quicker. I love that it will automatically hop into my calls and there is nothing I have to do on my end to get that to happen. I also love that I can use it during cold calls as well.
Conversation intelligence tool for growing sales teams
What users mention about Wingman See all reviews Its an awesome tool to help identify how to improve skills and identify what better can be done. Great to reviews calls with your team, helps in understanding your calls with your clients. It is a great tool which helps you monitor every call, the use of words, the talk ratio. The ability to differentiate each aspect of a conversation, the stats which gives good insights on the overall chat, everything helped me improve at sales.
Sales is a contact sport. Our Auto Dialer connects you 1st!
The sales training tool that identifies key mistakes
What users mention about Refract.ai See all reviews Fantastic, great implementation and support with my dedicated account manager [SENSITIVE CONTENT HIDDEN. The type of conversations have now become more consultative and less transactional and this has resulted in better Sales opportunities with fantastic results. It will give staff confidence in their abilities whilst supporting them in areas they may require support and training.
Inside Sales Communication Platform
What users mention about FrontSpin See all reviews Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization. I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects. Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process. In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better. We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.
The Only All-in-One Call Tracking & Contact Center Solution
What users mention about CallTrackingMetrics See all reviews From thier willingness to keep advancing their platform, great customer service, marketing source tracking, and so much more, CTM has played a huge part in our company's and our clients' success. Brilliant service from the team, very simple to install and the reporting is excellent. CTM was an easy decision and the support we have received for onboarding and minor issues have been superb.
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I like the fact that this dialer integrates well with Salesforce, we make high volume of calls and inContact does its job well, when it does not they have a good customer service with good follow up. Easy to use, great functionality, accessible with screen reading software which is a major plus for our staff. There's great customization of IVR and messaging. Constant email outage notifications for products I dont have, and then when our system DOES fail (inevitably), the e-mail comes 20 minutes after the outage.
Cloud contact and call center software
What users mention about Five9 See all reviews One of the best feature of this software is that it allows you to download a plug-in to your browser, so that way one can multitask will effectively helping customers. Each time customer service was contacted, no matter the issue, we were always told it was user error, computer error, or internet error. Agent use is wonderful once it gets all the quirks down. Supervisor app is wonderful for call tracking, recording, time management, client tracking.
Auto dialers for lead generation & telemarketing
Auto-dialing solution for businesses of all sizes
What users mention about Call Logic See all reviews Customer support representative is the BEST. She goes above and beyond to help. M able to prospect and perform my callbacks at a much greater rate than I was doing before I obtained the system. The customer support is beyond anything I've ever seen. They really are intent on helping me succeed.
Intuitive cloud contact center software solution
What users mention about contactSPACE See all reviews Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up. Ease of use, ability to handle many initiatives simultaneously, great oversight of agents activity and output, nicely customisable. Once you get an idea on how to use this software, it is easy to implement. Contact Space has the best customer service experience compared to all our other vendors.
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Countless hours of manual work saved (operationally and reporting); better comprehension of Dialer solution across all business users; ability to make decisions and improve on the fly. The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature. For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers.
Web-based predictive dialer software for call centers
What users mention about SpitFire See all reviews Once they learned to use it in their daily routines it has made them work more efficiently. We have had some trouble with a loss of connection. Nice to have a completely integrated solution for all customer information as well as script help for callers. Great product & even better customer service. They have the wow factor.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.
Virtual assistant for sales & marketing teams
What users mention about Exceed.ai See all reviews Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed. Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team. The Most Powerful Software Currently Available, Great Customer Care.
Artificial intelligence (AI)-enabled scheduling software
Sales process automation solution
Cloud-based CRM & Sales Automation
What users mention about Salesforce Sales Cloud See all reviews I like the fact that the website its pretty straight forward on what you need to do. But it would be great to see a video on how to do things on the software that most people aren't aware of. Never reloads, no one wants to use it, we lack most of the main functionalities that other companies have, they rolled it out too soon. The program is horrendous. I love how easy it is to store and navigate my files. I used this for business purposes and happy with the cloud.
Sales Engagement Platform
What users mention about Outreach See all reviews I love the functionality and the ability to save me time when calling in blocks. The workflow is very intuitive and easy to use. I love how Outreach fits seamlessly into my workflow as an Outbound rep. Setting up triggers around email opens / clicks has been a huge value add. The customization is fantastic as well. Overall, solid tool that allows you to reach your sales and marketing goals. It is a great tool for Sales Development teams that keeps them on top of their tasks all in one platform.
Convert more leads in less time!
What users mention about Convoso See all reviews If you have a contact center with more than 10 agents, this is a good dialer to use. It has a good quality of voice. The dialer itself has an option to save your callbacks and remind you when to call your prospect , it has. This system is so easy to use and so easy to administer. Support is quick to help answer questions or implement new features.
Beautiful Contact Center Solution - Omnichannel - All in One
Call center software for managing inbound and outbound calls
What users mention about CallShaper See all reviews Has the features that matter most to me and my client. Great tool and is still improving. This program does what it is supposed to. If you need help their customer service team is awesome. Reporting is wonderful easy to read and filter. Setting up export and automated delivery are easy too.
Outbound contact center software for business of all sizes
Cloud-based dialer & CRM solution
Phone system for support and sales teams
What users mention about Aircall See all reviews Once you understand the functionality of Aircall, it is a great software that includes the desktop app and the mobile app. The quality of the calls is flawless. The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component. Our salespeople and customers find it terrible. The helpdesk is trained to ask the same questions a thousand times and always blame the others (internet provider, cables, headphones...).
Call center CRM-integrated software
Digital Marketing Optimization Software
What users mention about Freshworks CRM See all reviews We have been using Freshales for over an year now and our experience has been quite superb. I really appreciate their thoughtful updates on regular intervals. Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful. Freshsales' biggest attractions are ease of use and cloud access. This facilitates the control of the business in progress and its closure, giving us better competitiveness in the market.
A simple CRM built just for small businesses
What users mention about Less Annoying CRM See all reviews Software is very easy to set up, easy to customize, outstanding customer service and very inexpensive. It's a fantastic program. Customer service is also amazing - they answer questions within a day, tops. I also appreciate that they allow you to import your contacts relatively seamlessly using an excel spreadsheet, because that saved me a lot of time.
Lead Assignment in Salesforce | Round Robin | Load Balancing
Sales Enablement Reps Love
What users mention about Highspot See all reviews Friendly, responsive, and innovative team. Product is heading in the right direction, and nothing quite measures up that i've used yet. It is super organized and easy to find information to share to prospects. We switched from using Google sheets/links and this has been awesome. Enables our sales team to very easily send out content prepared for them and has awesome tracking to see who clicked on what.
GIS solution for creating and sharing custom maps
Slintel is a Sales Intelligence and Enablement tool.
What users mention about Slintel See all reviews This is a great resource for us when identifying our prospects and also customizing our outreach to them. I do not expect any such product to be perfect and the team makes this an amazing overall solution. Great product supported by excellent customer support.
Secure document sharing and tracking for professionals.
What users mention about DocSend See all reviews But their lack of transparency on their website, coupled with their inept customer service response gave me a total lack of trust in this company. Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are. User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.
From start to finish, the best proposal management software
What users mention about Qorus Software See all reviews Concept is good, but the frustration of having to do a password reset every time highlights to me that the software itself is weak. What else is not working right. I also love how easy the tool is to use. Your ease of integration with Microsoft Word, Excel, and SharePoint make using the tool as simple as can be. The system is easy to navigate and customizable. Excellent customer and product service.
Sales performance management tool
What users mention about SalesScreen See all reviews Greate service, quick response and really good overview for both leaders and salespeople. Motivating with fun competition and events that you can easilly edit with your own preferences. Good control and easy to set new goales. Employees finds SalesScreen motivating and fun to use. The best part is the fun it brings when someone register an accomplishment. The sounds/videos and celebrations on the screen is realy motivating.
Accelerate Digital Adoption
What users mention about Whatfix See all reviews The ability customize the conditions under which specific workflows are triggered is awesome. The support offered by our agent was extremely helpful in setting up the more complex conditions. It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb. Ease of creating the flows, unobtrusiveness of the tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.
Turn your device into a powerful sales presentation toolkit
What users mention about Showcase Workshop See all reviews I love that I can share a whole live catalogue to a buyer and they look at it and they are really impressed. It instantly lifts our company into a far more professional light. We love its functionality and the ability to keep ever-changing information updated with ease. It is so much more user friendly, with small changes adding up to save me heaps of time over the week. The helpline has been so supportive and patient while i made the switch.
Intelligent partner to help with all business documentation
Cloud-based Brand & Marketing Asset Management software
The marketing content management platform for sales
What users mention about Paperflite See all reviews The UI is super smooth and a delight to navigate but the prospects view is easily my favourite. The benefits are multifold - the most important is knowing how stakeholders engage with the content, depending on which appropriate actions can be taken. The email sent to users for users and password is through paperflite and not the customer who owns the content hub, and the risk is that it can go to spam on the users side.
Intelligent CRM for small and medium sized B2B businesses
What users mention about Salesflare See all reviews I very like salesflare because its simplicity also they have great user interface and great user experience, have many functionality that CRM must have, also have strong and solid support. It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. The gmail integration works great for me as I can see when I get an incoming email from one of my deals. If there is great communication back and forth between a contact it labels them as HOT for you.
The Powerful Small Business CRM
What users mention about Really Simple Systems See all reviews Its a really easy to use system, a great way to record information which is accessible to the whole team. Easy to track progress with opportunities and tasks. It's great to see everything you need to know about an account or contact at a glance. It's very helpful to have a task list that keeps your focused and on track. In terms of applying for business loans it was great to be able to easily download a list of enquiries and demonstrate how many projects we had won and what was in the pipeline.
Data-Driven Retail Execution
What users mention about Repsly See all reviews Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier. Great experience with Repsly, pictures are awesome. Customer service are very helpful solving any issue that may have. We are able to upload pictures and see each others location. This helps inspire us all because we are able to encourage each others and feed off each person productivity.
SMS texting and live chat for sales, support & ops teams
What users mention about Avochato See all reviews I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business. The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with. Avochato has been a great company to work with. Their team is lead by outstanding individuals who knows what it takes to run a successful start up business.
All-in-one sales platform for sales teams.
Door to door and field sales tracking & lead management
What users mention about SalesRabbit See all reviews I think the ease of use is great. It would be nice if there were some different contact options when marking the doors, depending on what you are selling. Ve been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently. I loved how easy this program was to use. We used it on i-pads while doing summer pest control sales and it was awesome to track all my sales, contacts, and addresses.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Overall, this is a good starting point and a cheaper alternative than sales force. If you don’t want to spend the money on a more advanced CRM, this is a great product. Overall my experience has been very good. It important to remember that it is more suitable for a smaller client and cannot be expected to compare with large and well-established CRMs. I enjoyed the calendar and ability to have reminders about important dates. There was also the great feature of mashing it with Mailchimp as well.
Crushing your Competition From Propose to Close
What users mention about PandaDoc See all reviews It's great for creating proposals and then keeping track of them. It can be used alongside various programs and CRMs and the customer support can be of great help ,when needed. Our experience with Pandadoc over the course of the past 18 months has slowly deteriorated. The product has become consistently worse and is now unusable. I love PandaDoc and recommend adding to your tool belt...unless your in my space as I like standing out above the competition.
The CRM designed for Google Workspace
What users mention about Copper See all reviews Good until inability to cancel. Now I feel the product is majorly defective as you cannot refuse to let customers cancel and continue billing them. This is a super intuitive, easy to implement system. It is super customizable and have allowed our remote team to work more efficiently and effectively. They have great customer success follow-up and have many scheduled support resources/weekly webinars to ensure you get the best out of your investment. What users mention about ConnectWise Sell See all reviews The interface to distribution is good, real time on hand, pricing works great. Administration capability is strong. Sell is a wonderful addition to our quoting process. Our customers love it too. The product screens are vague they do not mirror the connectwise product screens. Which can make it difficult to work with.
Call center phone coaching for sales & customer service reps
Revenue Intelligence Platform around Sales Activity
Speech analytics tool for small to midsize businesses
What users mention about CallFinder See all reviews We have been extremely happy with everything so far. The setup and onboarding were excellent. Ease of use, ability to score 100% of our calls, and not have to hire a huge team of quality coaches. Being able to see the transcript, setup searches to find keywords. All the support staff, technical folks were really good and made it very easy to get things up and running, the continuous support also makes things extremely good.
Lead management for cold callers
What users mention about Myphoner See all reviews This system makes it so easy to track. It is reliable, intuitive for users and is backed by a team of awesome people. Very user friendly and has everything you want all wrapped up in a beautiful interface. We are staring up a telemarketing division within my company and myphoner is truly a one of a kind, useful tool. Starting with Myphoner is easy because of the excellent 'getting started guide' and the integrations really help you to automate the workflow.
Mass notification solution
What users mention about DialMyCalls See all reviews Great access to reports, reports provide a comprehensive receipt of calls made. I love the fact that I can create caller groups to organize my contact list better, (super nice). I love the ability to instantaneously get the important information out to everyone at the same time. OR the ability to customize lists, so that I only send information to specific people. There's no way to print a report of those on our contact list. Although customer service is readily available there's lack here and I will explore all other avenues before contacting them.
Auto attendant cloud phone system
Call center software for outbound sales & BPO teams
Auto dialer solution for call centers and debt collectors
Voice, text, and email message broadcasting software
What users mention about CallingPost See all reviews Over the past few months I've found that when I go to create and send messages I just get a message that the systems was unable to send, no reason or error why. Sometimes the message won't send, and it gives you an error message of "Oops, something went wrong. You almost have to back out of the entire thing and get back in to get it to send. This app was helpful during this COVID-19 pandemic with our church being closed. This app helped me to easily reach out to our members to provide announcements from the comfort of my home.
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow. Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying. Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.
Predictive dialer solution for call centers
All-in-one Cloud Contact Center Software
What users mention about VCC Live See all reviews M a bit confused with setting up a new project but it is not because of the software - it is because of the lack of my knowledge. Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations. Overall, a nice peace of software and a good reliable service worth the money.
AI powered chatbot for businesses of all sizes
Your smart assistant for the workplace
Natural language processing powered chatbot + live chat
Cloud-based contact center and customer service solution
Artificial Intelligence-based knowledge management solution
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
Conversational AI platform for handling customer queries
Build your bot now, no coding required.
What users mention about Chatfuel See all reviews Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free. Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger. Documentation is also poor. There is no support for subroutines, jumping around a conversation.
Call tracking for digital marketing strategies
What users mention about Marchex Call Tracking See all reviews What i like the most about marchex is that it helps me recording my tracks. My calls are auto saved and the details like date, time, caller, status, place and others are there. The software is easy to use and the customer support has been great. I also think there is a good array of toll free phone numbers. I like how easy it is to listen to calls, filter and export reports for clients. Very Happy with the services that are provided for me.
AI-enabled collaboration & communication management solution
What users mention about Orion Voice Platform See all reviews The product is nice looking, the quality of sound is great and the customer service is great. The audio quality is great, the location sharing excellent. The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone.
Easy to use chatbot platform for business
What users mention about ChatBot See all reviews Botengine has been a lifesaver for the helpdesk department , as we work less and just focus on the most important of support needs. This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself. The perfect assistant for the customer care team.
Call tracking analytics for direct marketing, PPC, and SEO
What users mention about Nimbata See all reviews I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively. I like the excellent UI/UX design of the platform and of course the ease of setting up the software. On top of that, I was astonished by the wide selection of filters οn the dashboard. I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata.
#1 Top Rated Call Tracking Software
What users mention about PhoneWagon See all reviews Easy to price when on-selling to clients compared to other tools. UI/UX is fantastic and their customer support is quick and responsive. Don't have any negative feedback. It's hard to criticize a business that fixes problems quickly when they come up. None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business.
Call Tracking & Analytics
What users mention about CallRail See all reviews CallRail's customer support has always been great. I lean on them for set-up questions, and appreciate their willingness to help. CallRail just adds another tool for me to show my clients the effectiveness of our marketing efforts. My clients love it which is what is important. I like the reporting features and the ability to track activity of different agents. I like the ability to text.
Performance management solution for sales & marketing calls
What users mention about CallSource See all reviews The representative is my favorite, she is encouraging and nice and I have noticed that without even trying, I am doing better because I think about it more often. Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business. When I was first introduced to the company I was super excited about all the features, the benefits and the fact that it would minimize the amount of calls that I would have to listen to.
Trusted VoIP for any office, anywhere.
What users mention about VirtualPBX See all reviews Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved. Set up is quick and easy; Call quality is excellent. I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution. The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
The first-ever truly unified voice and video solution.
What users mention about GoToConnect See all reviews Jive has been a great move for our company. The PBX portal is easy to use and the customer service has been fantastic. The versatility and adaptability of this system is super. Customer service is always responsive and helpful. But when I needed help with the support they started to show their true colors.
The world's leading cloud-based contact center software.
What users mention about Talkdesk See all reviews And the best thing is call quality. I know TalkDesk uses Plivo call endpoints to route calls and I've also used Plivo in the past which has the best voice quality on VOIP calls. They tell you to fix it one way, and it gets way worse. It was my decision to get this, and was a really bad mistake. I like the ease of integrating Talkdesk with Zendesk. The sales team was fantastic and quickly sold us on the use of the software and how it will benefit us since we were a small team at the time.
The Collaborative Contact Center solution from the industry
What users mention about RingCentral Contact Center See all reviews Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price. Ring central is awesome if you want to keep a good track of the amount of calls your company received, the reason why and what was done during the call. Janna was my technical support representative and she was excellent. She had a great attitude.
Voice and messaging for your web and mobile applications
What users mention about Twilio See all reviews Have not came across anything during the trial that I dislike. I have not had any problems during the trial either. The only and reason I love Twillio is because it integrates seamlessly with the software my company creates. Customer service is excellent but you will not be reaching out often. As we've done so they almost always have a solution for what we want to do. Additionally I do want to give their support two thumbs up - they've always been fantastic.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it. Super simple to set up and is cross platform so it work just about everywhere. Perfect for a growing ecommerce business like ours since there's room in the product features to scale with our needs. The worst experience ever. First of the app for phone doesn't do sms and the desktop version is horrible It takes over 48 hours or more to get a response from anyone.
RingCentral Office - All-inclusive business phone system
What users mention about RingCentral Office See all reviews Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service. Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money. Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
The #1 Sales Engagement Platform for Revenue Teams
What users mention about Groove See all reviews I absolutely love Groove and it's ability to power my sales engagement. The integration with Gmail and Salesforce are seamless. I am able to create templates incredibly fast and implement a wonderful work flow. The analytics are extremely helpful to know what emails to use and how to refine them to create better open rates. Loved how easy it was to navigate and that I was able to see when customers were opening my emails. That way I could follow up with them fulfill their needs.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
File storage, management & sharing solution.
What users mention about Bynder See all reviews Easy to manage and tag assets; version control of all assets; easy to share assets out with internal stakeholders, clients and prospects using collections. What I love most about Bynder is just user friendly the interface is. Everything is in the right place, which makes it super simple to figure out on your own, with little to no guidance. Great software with loads of possibilities, customisable options and an excellent customer support service. Definitely a recommendation for companies that depend on high quality images.
Chili Piper turns inbound leads into qualified meetings.
What users mention about Chili Piper See all reviews Chili Piper is a great alternative to other scheduling softwares. The big win is it allows us to display a calendar on our website right after a prospect fills out their info. Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place. The feature that I like the best is how it sends an automated email to all participants before the meeting. This as made for our attendance on meetings to be superb.
Prioritize relationships, not just transactions.
What users mention about Sana Commerce See all reviews Only one small problem: their websites has no possability to scamble mail addresses. So there is no protection against spam mail. After 7 months, I have a good feeling with Sana Commerce. Great customer retention program. The price quality ratio is very good. Stable and steady solution.
Point of Sale software solution
Sales Commission Management Software
What users mention about QCommission See all reviews Their customer service has also been excellent - I've been very impressed with their responsiveness and ability to stick to promises (such as the number of hours a job will take to complete). We have some complicated commissions and this software takes all the worry out of that. I have used qcommissions for many years I have many independent sales reps, it works seamlessly with quick-books. Thank you for outstanding customer service.
Powerful and Affordable Commission Management Solutions