Docsify first caught my attention due to the e-mail tracking and send later, with more granular tracking for document opens and downloads. Installation is a breeze and the plugin is quite nimble and light. It doesn't grossly change or alter the look of Gmail like MixMax does for example.
The slight change is shown on the compose window where you'll now find two buttons, one that can turn off and on tracking for each individual thing you want to track - open, clicks, and attachments. You can alternatively, just turn off the entire tracking for the thread as there's a convenient do not track button. Next to tracking options, you'll find a send later function. The Send Later option dialog comes with both presets as well as setting a custom time.
Compose Window Pros +
+ No major alteration
+ Quick and easy tracking options
Sent Mail Tracking
Docsify does a good job in tracking e-mails and opens, and the notifications for both browser and e-mail work without issue. However, there's definitely room for improvement in what these notifications show. Primarily in e-mail notifications, there's no mention of subject line, only that the recipient has opened the e-mail. if you send multiple e-mails to a recipient throughout the day or the week, you won't know specifically which e-mail they opened in just the notification itself. This is where you have to login to the Dashboard to track and see in more detail what e-mails were opened.
Compose Window Cons-
- The Send Later dialog box can definitely use some better UX/UI. The presets are fine and welcomed, however the confusing custom time send later is a chore to use, and absolutely can see some improvement. The good news here is that the Docsify team is pretty responsive and both the CEO and CSO are active in replying to e-mails/feedback.
E-mail Tracking Cons-
- The e-mail notifications can definitely be improved, where the subject line can be shown either in the subject of the notification and in the body, with a link to the direct message in Gmail
- The browser notifications can definitely be improved, with the subject line in the notification
- The Sent Mail button that is on the left side of Gmail menu should only show e-mails that were directly tracked by Docsify and not all sent mail. This sort of defeats the purpose of filtering what was tracked by Docsify and what was not.