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Drupal
5
204
4
171
3
67
2
5
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source Content Management Platform
Table of Contents
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Drupal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Drupal overview
Based on 453 verified user reviews
What is Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
What do users say about Drupal pricing?
Some reviewers feel Drupal offers strong value for money because it is open source and free, and users appreciate the wide range of free modules. However, reviewers indicate ongoing development and specialized expertise can increase overall costs.
Starting price
Alternatives
with better value for money
Pros & Cons
Content Management
Website Management
Security and Access Control
Limitations
Frequent technical glitches
Steep learning curve for beginners
Drupal’s user interface
Drupal review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
3.5
Customer support
3.9
Reviews sentiment
What do users say about Drupal?
Reviewers appreciate Drupal for its flexibility, scalability, and strong security, making it suitable for building complex, high-traffic websites and applications. They find its modular architecture and extensive customization options valuable, and say the platform is well-supported by a large, active community that provides helpful resources, plugins, and support for troubleshooting and development needs.
Users report that Drupal has a steep learning curve and is not beginner-friendly, often requiring technical expertise or developer involvement for setup and maintenance. They mention that managing modules and themes can be challenging, and that finding quality templates is harder compared to other CMS platforms.
Select to learn more
Who uses Drupal?
Based on 453 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Drupal's key features
Most critical features, based on insights from Drupal users:
All Drupal features
Features rating:
Drupal alternatives
Drupal
Starting from
Free
Google Drive
Starting from
7
/user
Per month
WordPress
Starting from
9
Per month
Box
Starting from
20
/user
Per month
Drupal pricing
Starting from
Free
User opinions about Drupal price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Drupal's price and value, mention it in a positive light.
Some reviewers feel Drupal offers strong value for money because it is open source and free to use, with no licensing fees, making it attractive for budget-conscious users and organizations. Users think the extensive range of free modules and customization options adds to its cost-effectiveness. Some reviewers report that building and launching sites can be done at low cost if in-house expertise is available. However, reviewers indicate that ongoing development, frequent upgrades, and the need for specialized developers can drive up costs, making Drupal less cost-effective for those without technical resources or for simple projects.
, and
Drupal integrations (7)
Integrations rated by users
We looked at 453 user reviews to identify which products are mentioned as Drupal integrations and how users feel about them.
Integration rating: 3.7 (9)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 3.7 (7)
“It helps track website traffic and user behavior. This data is useful for improving the website and making better business decisions.”
“For business it is an amazing tool”
Hana Ř.
Leader of Inventory
Integration rating: 4.0 (4)
Integration rating: 4.0 (4)
“It helps connect our fundraising and ads directly to campaigns and track results.”
Deanne B.
Social Impact And Fundraising Manager
Integration rating: 4.8 (4)
“It lets us link fundraising directly from social content where our supporters already are.”
Deanne B.
Social Impact And Fundraising Manager
Integration rating: 5.0 (4)
Drupal customer support
What do users say about Drupal customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drupal customer support.
Widely noted by reviewers, Drupal's large community provides fast, helpful responses to support questions and technical issues.
A fair number of users highlight the ease of finding solutions and documentation thanks to active forums and online resources.
Multiple users appreciate the availability of expert developers and freelancers for personalized support and troubleshooting.
A portion of users value the community's ongoing contributions, which ensure regular updates, security fixes, and reliable assistance.
Support options
Training options
To see what individual users say about Drupal's customer support, check out the review snippets below.
“There is quite a large quantity of training resources available for new users and the community support solution is also great.”
Romaric S.
Web designer
“The supportive community has been invaluable, providing assistance, updates, and a wealth of knowledge”
Yudy A.
Frontend Engineer
Drupal FAQs
Q. What is Drupal used for?
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
Q. What level of support does Drupal offer?
Drupal offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
