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eviivo
5
225
4
78
3
24
2
19
1
47
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Property & Channel Management, Booking Engine, Guest Comms
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eviivo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
eviivo overview

Based on 393 verified user reviews
What is eviivo?
By industry, eviivo reviewers are most commonly professionals in hospitality (81%). The most frequent use case for eviivo cited by reviewers is reservations (52% of reviewers).
What do users say about eviivo pricing?
Some reviewers find eviivo affordable and appreciate its cost-effectiveness for small properties, and some users say the pricing is stable. However, some reviewers report hidden costs, expensive fees, and difficulties with pricing adjustments.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Small Hotels
Pricing
Reservation Management
Payment Processing
Customer Support
Phone Support
eviivo’s user interface
eviivo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about eviivo?
Reviewers indicate eviivo helps them manage bookings across multiple channels, reduces double bookings, and centralizes reservations and payments. They find it generally easy to use after an initial learning curve, and say training resources and tutorials are helpful. Some appreciate the wide range of features and customization options, though they mention setup can be time-consuming and mobile compatibility is limited. They value the ability to adjust pricing and manage multiple properties from one platform.
Users report mixed experiences with customer support, noting improvements over time but still facing delays, especially during setup or weekends. They mention occasional bugs, payment processing issues, and higher costs than expected. Some feel staff are professional and helpful, while others struggle with communication and responsiveness.
Select to learn more
Who uses eviivo?
Based on 393 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
eviivo's key features
Most critical features, based on insights from eviivo users:
All eviivo features
Features rating:
eviivo alternatives
eviivo pricing
Pricing plans
Pricing details:
User opinions about eviivo price and value
Value for money rating:
To see what individual users think of eviivo's price and value, check out the review snippets below.
Nathan C.
Administrator
Cavalan R.
Geschäftsführer
eviivo integrations (11)
Integrations rated by users
We looked at 393 user reviews to identify which products are mentioned as eviivo integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
“Payment Processor for credit card payments.”
Sal W.
Director Of Operations
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
eviivo customer support
What do users say about eviivo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of eviivo customer support.
Widely noted by reviewers, eviivo's support team is responsive, knowledgeable, and provides helpful solutions to user issues.
A fair number of users appreciate being able to easily reach support via phone, email, or chat, often speaking to a live person.
Multiple users mention that support staff are patient, professional, and go the extra mile during onboarding and troubleshooting.
A limited number of users report inconsistent support availability, slow or no responses, and lack of weekend or after-hours assistance.
Support options
Training options
To see what individual users say about eviivo's customer support, check out the review snippets below.
“I am a one man band at present and this software makes like do much easier, your support has been fabulous feels like someone's on my side.”
Louise M.
Self employed
“The transition to the Eviivo suite was very problematic, not helped by having little or no customer support at that time (Spring 2019). ”
Christopher S.
Managing Member
“Not even once has someone from their team given us any kind of information about the status of this issue.”
Cavalan R.
Geschäftsführer
eviivo FAQs
eviivo has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is eviivo used for?
eviivo Suite is an all-in-one booking and property management system (PMS) suitable for accommodation businesses of all types and sizes. It offers a single, centralized, cloud-based platform from which to manage all your reservations, stakeholders and booking channels, including your own website. And its advanced AI-powered technology allows you to manage all guest communications and payment collections in one place – regardless of the booking source or property location. eviivo Mobile – its free award-winning companion – displays a convenient reservation dashboard and a beautifully designed, color-coded booking calendar, where you can see all your bookings at a glance (across your entire portfolio and all OTA channels), receive booking notifications, update rates, and read or respond to guest messages. In short, everything you need to get things done on the go, no matter when – or where you are! The entire platform is designed from the ground up to be a multi-user, multi-property, multi-channel solution, easily accessed via a web browser or eviivo’s mobile app. You can control permissions at the most granular level and grant access to any stakeholder securely, transforming collaboration between your team, external suppliers, property owners and guests. eviivo Suite offers the deepest 2-way integration with all major online travel agencies – synchronizing rates and availability of course, but also photos, descriptions, amenities, promos, taxes, policies, guest messages and, uniquely, the update of extras as well as cleaning fees and service or management fees. And since eviivo Suite’s channel manager, booking engine and property manager really do act as one, you avoid double entries, manual errors and omissions, overbookings or other 'check-in embarrassments'. eviivo Suite comes with automated push-button invoice capabilities and unparalleled payment automation, under full PCI-level 1 compliance. This means that you can maintain full control over your policies and cash flows, for both direct and OTA bookings. Put simply: you decide what to charge, how, and when. Then, to help your business grow and scale without compromise, just turn on additional features as needed. It only takes a click! For example, switch on eviivo Suite’s advanced promo features to set up dynamic pricing rules, create exclusive packages or choose from a wide range of promos, by channel. Or why not activate eviivo Conversations? Guest messages are automatically attached to the relevant booking and all conversations land in the same unified inbox, whether from Booking.com, Airbnb, Vrbo, Expedia, WhatsApp, SMS or your direct email account. Use our drag-and-drop email designer to create your own branded templates, then schedule, pause or override automated communications at any time. Leverage AI-suggested replies to cut response times and activate eviivo’s AI-powered Concierge to answer online inquiries 24/7, so you never miss a beat! Turn on Owner Manager to calculate and apply management fees or charges automatically, control access, or generate customizable statements for the owners of the properties you manage. Use eviivo’s interactive Cleaning Dashboard to organize housekeeping shifts and rotas or communicate repairs on the spot. Gain access to a vast range of native and custom reports, charts and KPIs to monitor business performance. Map all eviivo Suite transactions to your chart of accounts to generate period-end trial balance movements for your accountants or auditors. Finally, with open APIs and a wide range of partner integrations – from check-in and smart lock providers to accounting systems and gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, giving you the freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services.
Q. Does eviivo support mobile devices?
eviivo supports the following devices:
iPhone, Android, iPad
Q. What level of support does eviivo offer?
eviivo offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk




























