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Exceed.ai vs AI Assistant Comparison
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Good recommendations?
Overview
Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting,...
AI Sales Assistant provides businesses with machine learning tools that enhance sales and marketing operations, optimize...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
1950
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
75
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Not enoughreviews yet
Cons
Debbie S.
VP Sales and Marketing
Debbie S.
VP Sales and Marketing
Cons
Not enoughreviews yet
Key features
- Total features58
- A/B Testing
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Automated Scheduling
- Autoresponders
- Business Process Automation
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Click Tracking
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Customization
- Data Extraction
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Automation
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For Sales Teams/Organizations
- Human Handover
- Intent Recognition
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Machine Learning
- Meeting Management
- Mobile Optimization
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pre-Configured Bot
- Prioritization
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Sentiment Analysis
- Speech Recognition
- Template Management
- Third-Party Integrations
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Total features50
- A/B Testing
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Automated Scheduling
- Autoresponders
- Business Process Automation
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Click Tracking
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Customization
- Data Extraction
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Automation
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For Sales Teams/Organizations
- Human Handover
- Intent Recognition
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Machine Learning
- Meeting Management
- Mobile Optimization
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pre-Configured Bot
- Prioritization
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Sentiment Analysis
- Speech Recognition
- Template Management
- Third-Party Integrations
- Virtual Personal Assistant (VPA)
- Visual Analytics
Integrations
- Total integrations18
- Gmail
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- SugarCRM
- WooCommerce
- WordPress
- Xero
- Zapier
- Zoho CRM
- Total integrations3
- Gmail
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- SugarCRM
- WooCommerce
- WordPress
- Xero
- Zapier
- Zoho CRM
Alternatives
Explore similar apps
User reviews that mention these apps
Ehtesham M.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Our experience with Exceed.ai has been a delight. Both the chat bot and the virtual assistant are feature rich and we are intrigued to see how well the AI responds to customers. We realized that we were missing a lot of opportunities before the chat bot was implemented. The customers are loving it and they feel engaged - and that's what matter to us (an any business) the most.
From the products similar to Exceed.ai in the market, what stands out the most is the support provided. Apart from speed and accuracy in their response, the Exceed.ai team ensure that we are meeting our goals. They have also made customization to help us meet our needs, making them the most flexible provider in the market I know of.
I have not been able to identity any issues yet.
Thank you for your endorsement. We are happy to serve you!
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team!
Nothing that comes to mind. Happy with the product overall.
Omer T.
Computer Software, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Exceed.ai
I really found this software easy to use and overall, have had a positive experience with it.
I really found this software easy to use and overall, have had a positive experience with it.
Exceed.ai allowed us to touch double the number of leads than we usually would have in a month. The system was able to answer questions, respond to objections and handover leads to the sales rep once it had been qualified - without a sales rep getting involved! The conversations flowed naturally and rarely did the virtual assistant need assistance from the human rep.
I wish there were more reporting metrics that we could see from the user side.
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Simply put, this is the most advanced software we were able to find. There are many AI software platforms, but what really pushed Exceed.AI into the forefront for our team was their exceptional customer service. Their reps took the time to learn and understand our company, our business model, and our goals. Then, they've walked with us through each step of the implementation and continue to monitor our usage to make sure our settings are optimized for our specific use case. They check in at least biweekly, even going as far as logging into our account to make tweaks at our request. They save us time, save us money, and go the extra mile to make sure they're on the same page as us.
The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped. Their team helped out quickly, but ultimately we're still a little in the dark as to how they came up with those code names for each field of our CRM system. The software also has some preset limitations. It's not a wildly flexible platform, so don't try to reinvent the wheel. It's incredibly good at what it does, there's really not much need to venture far from the out-of-the-box functionality.
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