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Exceed.ai vs Enterprise Bot Comparison
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Good recommendations?
Overview
Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting,...
AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
1950
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
50
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Not enoughreviews yet
Cons
Debbie S.
VP Sales and Marketing
Debbie S.
VP Sales and Marketing
Cons
Not enoughreviews yet
Key features
- Total features58
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Callback Scheduling
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Recovery
- Data Storage Management
- Data Visualization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Automation
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Faceted Search/Filtering
- Feedback Management
- File Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- For eCommerce
- Full Text Search
- Fuzzy Search
- Human Handover
- IVR
- Inbox Management
- Indexing
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Live Chat
- Machine Learning
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Language
- Multiple Data Sources
- Multiple User Accounts
- Natural Language Processing
- Natural Language Search
- Offline Form
- One-to-One Messaging
- Part of Speech Tagging
- Performance Management
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Process/Workflow Automation
- Product Recommendations
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- Sales Activity Management
- Screen Sharing
- Search/Filter
- Semantic Search
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Ticket Reservations
- Topic Classification
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Chat
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Workflow Management
- Total features147
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Callback Scheduling
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Recovery
- Data Storage Management
- Data Visualization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Automation
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Faceted Search/Filtering
- Feedback Management
- File Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- For eCommerce
- Full Text Search
- Fuzzy Search
- Human Handover
- IVR
- Inbox Management
- Indexing
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Live Chat
- Machine Learning
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Language
- Multiple Data Sources
- Multiple User Accounts
- Natural Language Processing
- Natural Language Search
- Offline Form
- One-to-One Messaging
- Part of Speech Tagging
- Performance Management
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Process/Workflow Automation
- Product Recommendations
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- Sales Activity Management
- Screen Sharing
- Search/Filter
- Semantic Search
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Ticket Reservations
- Topic Classification
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Chat
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Workflow Management
Integrations
- Total integrations18
- Gmail
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- SugarCRM
- WooCommerce
- WordPress
- Xero
- Zapier
- Zoho CRM
- Total integrations6
- Gmail
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- SugarCRM
- WooCommerce
- WordPress
- Xero
- Zapier
- Zoho CRM
Alternatives
Explore similar apps
User reviews that mention these apps
Ehtesham M.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Our experience with Exceed.ai has been a delight. Both the chat bot and the virtual assistant are feature rich and we are intrigued to see how well the AI responds to customers. We realized that we were missing a lot of opportunities before the chat bot was implemented. The customers are loving it and they feel engaged - and that's what matter to us (an any business) the most.
From the products similar to Exceed.ai in the market, what stands out the most is the support provided. Apart from speed and accuracy in their response, the Exceed.ai team ensure that we are meeting our goals. They have also made customization to help us meet our needs, making them the most flexible provider in the market I know of.
I have not been able to identity any issues yet.
Thank you for your endorsement. We are happy to serve you!
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