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Fathom

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Free AI Meeting Assistant - Never take notes again!

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Fathom Features

Features Summary

Functionality

4.9

/5

338

Total features

15

12 categories

Fathom features

AI/Machine Learning
Annotations
Automatic Transcription
CRM
Call Recording
Call Transcription
Collaboration Tools
Meeting Management

Common features of Sales Force Automation software

API
Activity Dashboard
Alerts/Notifications
CRM
Calendar Management
Campaign Management
Channel Management
Commission Management

Price starts from

0

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.9

/5

338

Price starts from

0

learn more

Total Features

15

Unique features

  • Annotations

  • Speech-to-Text Analysis

  • Call Transcription

  • Playback Controls

Functionality

4.4

/5

4.1K

Price starts from

Free

visit website

Total Features

86

Features in Common

2

Unique features

  • Lead Capture

  • Lead Generation

  • Pipeline Reports

  • Customizable Fields

Functionality

4.7

/5

536

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

53

Features in Common

6

Unique features

  • Search/Filter

  • Scheduled Recording

  • Third-Party Integrations

  • Data Management

Common Fathom comparisons

Reviewers who mentioned features said:

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Shelby S.

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer!

Reviewed a month ago

It solves my time problem! In my role, I'm responsible for synthesizing meeting notes and next steps which can take time. When I'm in back-to-back meetings, It's hard for me to remember everything from a meeting 2 hours ago. Fathom takes this stressor off my shoulders!

Pros

Fathom makes collaborations and meetings stress-free so I can focus on contributing to the meeting rather than writing notes and next steps! It takes the mental load off of remembering by always documenting what was said and what needs to be done. In my busy role, I'm typically in back-to-back meetings which allows minimal time to reflect on where the previous meeting fell. I use it every day!

Cons

Minimal downsides! Some of the formatting / UX is funky on the playback feature, but it works!

AS
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Alice S.

Writing and Editing, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game-changing meeting recording and note taking tool

Reviewed 4 days ago
Pros

What do you like best about Fathom? I LOVE using Fathom. I use it to record all my meetings with clients, and it's so simple to get a great recording and send the link to clients with one click after the meeting finishes. The webpage it creates for each meeting includes not only the recording, but so much information to make it easy to navigate through the recording to specific takeaways. I can click...

Cons

When you share a recording, Fathom does NOT share your highlights or annotations. That has pros and cons—pros, in that I can highlight whatever I like with impunity, but a little inconvenient if I want to share my highlights with other viewers. That said, I've been discovering more tools within Fathom to make it possible/easier to share specific moments. So really, this isn't so much that the feature I'm looking for doesn't exist; it's more that I'm still in the learning curve of figuring out how to make the most of it.

SF
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Samuel F.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you use Zoom regularly and don't use Fathom you need to rethink!

Reviewed 2 months ago

Easy to record meetings! Quick and precise summaries post-meeting. Easy to use functions. No manual input is required.

Pros

Fathom is one of my favourite sidekicks for all of my Zoom meetings. Effortuiously recorded meetings created quick and easy-to-digest summaries and allowed me to share recordings with clients in one click. It seems so obvious, and yet it's so brilliant. Fathom has paid features, but unlike some software, it doesn't feel the need to impose them if you exceed any features. Fathom has been shared with...

Cons

I've had one recording record with sound and visual issues. The Fathom team spent over a week trying to recover and fix the problem but was unable to fix it. I will note that the recording in question was over 2 hours long and had 10+ people in the Zoom call. Perhaps the fault then is on me.

RL
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Ryan L.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The AI is so good it's scary!

Reviewed a month ago

Overall I love the features and the way in which they highlight the keypoints within my sessions.

Pros

I love how the application records the conversation real-time. And provides a breakdown of the keypoints and action items.

Cons

There's not much to dislike other than not having a IOS app.

AR
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Verified reviewer

Entertainment, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So easy to adopt into your workflow

Reviewed a month ago

Fathom frees me up to concentrate on active listening, and allows me to ensure I'm able to pull on all the right threads without worrying about recording what I'm learning. The AI call summaries help me recall the conversation and reflect on key takeaways/insights. Share functionality make it easy for my team to consume customer insights asynchronously and at the point when they're most relevant to the work they're doing.

Pros

I love using Fathom. They've made it so easy for me to adopt into my discovery workflow and really easy to share the insights that I'm harvesting from conversations. Research participants show up to sessions having agreed to recordings and I can concentrate the precious time I have with them on learning from them, rather than doing admin and taking notes.

Cons

Works brilliantly in Zoom, but would like to see the same UX within Google Meet Review collected by and hosted on G2.com.

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Michal B.

Management Consulting, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just outstanding

Reviewed a month ago
Pros

The Setup of a relatively complex product is incredibly well thought through. They create a "zoom call" but it's prerecorded and you can test the functionalities while you're "on" a zoom call. Extremely well thought out. The transcription is excellent, you land in one click in exactly the right place. And I'm now spending much less time in call management

Cons

Tiny niggles: 1) I keep getting reminded how much I'm talking which is frankly sth I don't care about but I haven't figured out how to turn it off. 2) once I kicked out fathom out of a zoom call in one instance, I wanted to invite it back in but didn't know how. I'm sure this is mainly due to my ignorance than issues with the product itself.

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Jaymes O.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unbelievably helpful!

Reviewed 2 months ago

Fathom is handling note-taking during coaching calls, sales calls, and networking calls so that I can pass on those notes to clients as well as review them or attach them to my CRM.

Pros

The most amazing thing is that the quality of the product is what I would expect from something charging $50+/mo, but it's free! The integration with Zapier allowing me to automatically sync notes from my meetings with my CRM, the intuitive recording and note sharing with other attendees, the unobtrusive interface and easy set up, and more all make it a regular part of my routine now.

Cons

I would like a low-cost paid tier that handles hosting the recordings off of Zoom, so I don't run into the storage limits there.

SH
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Scott H.

Medical Devices, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer for Zoom Meetings

Reviewed 5 months ago

With Fathom, I don't have to worry about taking notes. Even better, I don't have to go through gyrations to get my notes into my CRM. Before, I would either take notes mentally and then type notes into the CRM when the meeting was finished or I would take paper notes and then snap a picture of my notes and attach them to the customer record in the CRM. What happened in practice is that if I didn't...

Pros

I love that it auto-launches when my Zoom meeting begins and that it displays a control panel so I can designate highlights and action items. My favorite feature is the AI summary of the conversation, which has a simple button to copy and I can then paste into my CRM, complete with reference points in the video that I can go directly to and watch if I need the whole context -- or I can read the complete transcript as well. The whole thing is awesome and I don't have to take any paper notes.

Cons

The trickiest part for me is that I present a lot of PowerPoint slides in presentation mode and the control panel does not work well in this environment. If I am presenting a slide show and I want to highlight a comment or tag an action item, the control panel disappears when I click and I lose the whole thing. I'm not even sure if it comes back after the presentation is over and I stop sharing my screen -- by then I've missed the moment.

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Leila B.

Management Consulting, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Automated Notetaking

Reviewed 5 months ago
Pros

The outstanding notetaking skills of the system allows me to focus on my clients / the person I'm speaking with, rather than capturing what they say. I'm able to be more present in meetings as a result. Additionally, keeping tabs on how much I'm talking vs the other person in the meeting is so valuable! The new notes feature where you can change the format of the notes entirely with a click of the button (change templates) is outstanding. And the Zapier integration is great. I have a zap set to send each action item to my to do list in Clickup (my task management system).

Cons

I know the company is working hard on stability. There have been a couple times I had notes fail so i always have a backup going (otter). I look forward to the day when i know that's not needed. Also, I wish that I could use it when I'm not on Zoom (or a similar system). If I'm on a regular audio-only telephone call (not on a video call system), I'd like to be able to still use fathom. Currently I can only use Otter for this.

ML
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Marc L.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for client meetings

Reviewed 5 months ago

I'm very happy with Fathom. It was a free service for me until their recent AI upgrade. It wasn't mandatory that I subscribed -- I could have not used the AI service -- but in the free trial they started for me, it was pretty good. AI is still, IMO, not great at summarizing meetings, but Fathom's is the best I've seen. It's suprisingly really good and accurate. I'm not ready yet to stop taking notes on calls, but if Fathom's AI keeps doing what's it's done so far, then I will. It's really a good tool so far (it's very new, like 3-4 weeks).

Pros

It records every scheduled Zoom call automatically. We use it for recording all of our client calls, of which we have many. Inevitably, on many calls, someone missed a detail or a to-do item. We can go back to Fathom and find it very quickly. If it wasn't automatic, we'd certainly forget from time to time.

Cons

The only downside I've seen so far is that you can't share the links to the recordings automatically among your team. Everyone has to ask me for the link if they need it.

DR
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Darryl R.

Civic & Social Organization, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Pleased Sole Proprietor

Reviewed 4 months ago

My overall experience with Fathom has been fantastic. Partners have been very impressed with the notes/summaries provided by Fathom and we seldom have to revise them but do have access to the transcript and recordings just in case we need to make revisions to the notes.

Pros

I really like the summaries Fathom provides including the identification of action items and next steps. It provides a great overall summary with key points/takeaways which minimizes the time I need to use during meeting follow-up.

Cons

There's not much I don't like about Fathom but it does contribute certain parts of the conversation to the wrong attendee at times and also misspells words at times.

CT
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Christine T.

Marketing and Advertising, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps me focus on the call, rather than on taking good notes

Reviewed 5 months ago
Pros

I can flag certain points in the call to review once the call is over. I can focus more on the call rather than furiously taking notes. Every time I've contacted support they've been real humans and very helpful. I love that it integrates with Zoom and starts when I start my call! I use it on every call and wouldn't know what to do without it now!

Cons

I would love to be able to see a real-time transcript so I can quickly go back and see what someone said during the call.

YP
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Yannick P.

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective and best in class AI summary and Zoom recording

Reviewed 5 months ago

Fathom helps me leave my laptop home and take calls using my iPad knowing that the recording will be available to me/clients (no need to carry a notebook when traveling). It also helps me focus on my client and not worry about note taking. Highlighting sections of the conversation is handy when needing to remember something that was said and the upgraded AI Summary is excellent!

Pros

The cloud recording is just awesome, this is a handy feature and that's not even speaking of the AI features such as rich summary and transcript function!

Cons

The odd time, Live Stream cloud recording (still in beta) seems to fail without rime or reason and manually restarting it is hit/miss.

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Sara L.

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing AI Meeting Assistant and Better Than an Actual Assistant!

Reviewed 5 months ago

The problem it solves for me is issues with inaccurate note-taking (by others generally) and saves me time. I am also more focused on meetings now due to having it which means I can serve my clients better. I love this software and have had an amazing experience since I first started using it. I highly recommend it to everyone!

Pros

I first started using Fathom six months ago when I had rotator cuff surgery and was in a sling for 6 weeks and unable to type. I run several meetings a week, I work with online business owners to grow and scale their online businesses and I also do coaching and consulting. I say that to explain that in ALL the meetings I run, I take MANY notes. Not being able to type had me worried so I found and tried...

Cons

Personally, I have not experienced any downside to it at all!

JJ
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Jalynn J.

Professional Training & Coaching, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best AI Tool on the Market

Reviewed 5 months ago

My overall experience has been superior to any tool that I’ve used! Customer service is very important to me and they are absolutely amazing as well.

Pros

I love that it saves time and space. I love how smart its transcription summaries are; I also enjoy how I can immediately send recordings to other participants.

Cons

I have no complaints about fathom. Very rarely is there a glitch. Fathoms team is extremely responsive as well.

MP
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Maria P.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Optimizes Sales Calls | Elevates Client Experience

Reviewed 5 months ago

It's saving me loads of time during meetings (note-taking) and after meetings (summarizing and following up). It allows me to fully focus and be present; the best thing one can be. It also have great features which are versatile and useful for all kinds of meetings.

Pros

As a business owner who wears many hats, Fathom has become an incredibly valuable tool for our hybrid work. The summaries, which arrive instantaneously in my inbox, highlight things I'd usually forget. They jot down important CRM info that allows us to deepen our relationships without loads of spreadsheets and documents that remain un-updated as time goes on. The monologue alerts and talking time % guide every type of call I have, from sales to services, empowering me to focus and be present completely. Aside from the product, the team is great. Super kind, communicative, and despite being an AI tool, it's human. Ultimately, Fathom provides the freedom of focus, which is the best gift a busy person can get!

Cons

The user interface isn't super intuitive at first, it takes a few clicks to familiarize yourself with how it works (but after that, it's a breeze). There is room for improvement with their branding and digital presence. There is also lots of space for them to capitalize on their tools for other use cases, which I've already suggested, I'm excited to see what they do next!

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Daniel I.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cant live with it

Reviewed 5 months ago
Pros

I love that it automatically joins meeting and gets straight to work by revising what was mentioned and highlight action items. The best part is after the meeting as it provides a summary which can be copied over to your CRM and can organise an email with the action items set out. This is a game changer and i dont think i can live without it.

Cons

I wish it had the ability to add it to a meeting even if it not in your calendar.

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Doug B.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must-have sales assistant

Reviewed 5 months ago

Absolutely fabulous. It has really changed the power of my own sales, as well as enabled me to take dives into each agent and figure out what may or may not have gone well in a call. The fact that I can mark to-dos in the meeting as I say them, and have them pushed into my CRM task list is remarkable. I went from someone who had a lot of trouble remembering everything that was promised in a meeting (without an assistant or a note taker) to not forgetting a single thing. It really is amazing.

Pros

I love the seamless interface to have it join meetings, and then the little widget that allows you to mark important things in the meeting is a total game-changer for my sales calls.

Cons

Not much honestly. I guess it goes down every now and then, but what software doesn't. I wish it could record my phone calls the same way it does the Zoom meetings.

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Allison S.

Computer Software, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Notetaker for Sales Demos

Reviewed 5 months ago

Fathom has improved so much since I started using it a couple of years ago. Any feature that I've asked about ended up being added (being able to download videos, download snippets, etc.) – the team is a step ahead about making the user experience great. The notetaker has made my life so much easier during sales demos where I can focus on the conversation and not have to worry about manually taking notes. I also love the seamless HubSpot integration - if I mention that I need to do a task on a call, Fathom will automatically create a Task for me on HubSpot so that I won't forget what to do. Also like that Fathom automatically creates a link to the Fathom video on a prospects Contact page in HubSpot.

Pros

I've been using Fathom for the last two years, and it's such a helpful tool to record sales calls. It does all the work for me, and I no longer need to type down notes and can genuinely focus on the conversation. I have the worst memory, so I truly appreciate the full text transcript and AI Summary features for when I need to look back on calls when I'm doing follow-ups. I also love how I can easily share the videos with prospects. The integrations with HubSpot and Zoom have also been a huge help.

Cons

N/A - everything about Fathom is amazing!

CD
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Connor D.

Management Consulting, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Meeting Assistant I've Found

Reviewed 5 months ago
Pros

My role these days is split between two primary responsibilities: Testing new AI technologies for my business, and meeting with coaching clients. I've tested dozens of AI tools over the last few weeks, and none have blown me away as quickly and consistently as Fathom. As a coach that's a part of a larger team, almost every one of Fathom's features feels like it was custom-built for me. The ability to easily capture action items, grab high-lights, and highlight successes completely streamlined my follow-up process. Beyond that, the auto-transcription is amongst the best I've used as well, even when transcribing speakers with different accents. I've also especially enjoyed Fathom's ability to turn transcripts into powerful and actionable summaries.

Cons

The only thing I don't love about Fathom, and I don't know that there's a way around this, is that it has to sit in on the Zoom call as a separate attendee. That feels a little clunky to me, and makes it something I need to explain to those I'm meeting with. I'd love if it just ran in the background without needing to join the call as an attendee. Beyond that, I was initially very excited about Fathom's ability to auto-generate follow-up emails based on the transcript. However, I was very disillusioned with this when I saw the summaries it put together were just a sentence or two long, with a link to the Fathom recording. I think this leaves a LOT of potential on the table, and isn't currently useful or helpful as is.

LN
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Logan N.

Management Consulting, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Huge timesaving tool

Reviewed 5 months ago

Excellent so far save for the group recording glitch.

Pros

As a business coach and consultant I'm in a lot of Zoom meetings. They are the primary tool I use to interface with prospects, jv partners and clients. Fathom's Ai generated summaries are a total game changer. No more note taking, and no more re-watching meetings to make sure all of the critical information was captured. Clean, concise summaries that are easy to read, share and draw from make using Fathom a must. Everything is easy to find post recording as well with a clean interface on the user side. A must-have tool for anyone who utilizes meetings for work.

Cons

Before making your first group recording you need to toggle on a setting to make sure Fathom can recognoze you within the group before it can enable the recording. I wasn’t aware of this and lost a critical training that I assumed was being recorded. It's not a repeatable mistake, but when it happens the first time it's a shock. I may have missed the info about this when I first started using the tool so I'm not sure where the fault falls.

LH
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Logan H.

Education Management, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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"Fathom is the best transcription tool hands down."

Reviewed 5 months ago

Overall awesome tool. It makes my job 10x easier when it comes to capturing notes and recording calls.

Pros

My favorite part about Fathom is the quick Highlighting ability. It makes my note taking real-time so much easier. Not only does this help me put things into buckets based on topics of the meeting, but it makes it really easy for sending things to the right places after. I will send Feedback Requests to our product channel in slack, and all of the pain points I highlight go straight into Hubspot meeting notes for that company.

Cons

Only things I dislike is that it doesn't let you connect to CRM after the fact. So if I have a call that a prospect uses a different email, I can't link that to the right contact.

VS
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Viktoriya S.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Favorite App Discovered This Year & Used Every Day

Reviewed 5 months ago

Very positive. There are so many apps and tools released all the time, but not many stick. Fathom is one of this rare tools that once you start using, you cant imaging not to use as it makes life so much easier. I also really like how responsive support team is.

Pros

I tried Fathom on a recommendation of a colleague and straight away found it very intuitive and easy to use. I'm using it together with Zoom for recording and organizing calls. I love that it lets you highlight parts of conversation and tag important topics during the meeting, as well as delegate the tasks to others. Fathom provides an instant summary after the call, which I can use for my own records/ share with the team. This feature alone saves a lot of time and helps to keep on top of projects effortlessly.

Cons

Nothing at this stage, I am using Fathom more and more and learn about new features as they are released. I like that you don't need to be pro user to utilize the app on a daily basis.

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Christian S.

Computer Software, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fathom´s AI Notetaker

Reviewed 3 months ago

I am extremely happy. Massive time saver for me and I am already trying to convince people I know to start using it.

Pros

That the Ai note taking part is super sharp, and the email summaries I get at the end save me hours a week. I am comparing to other tools here, but I´ve never had one where I just trusted it had understood and therefore didn´t need to verify.

Cons

This is kinda harsh, as it is just a feature I´d like, but the ability to instruct the AI note taker as to what kinda things to focus on in different kinds of meetings, so when I have calls with externals, assume it is sales and focus on XYZ, when its a meeting with person X, it is a short daily, focus on ZYX, etc. Also, that it gives the same amount of notes regardless of the meeting length,

BI
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Blake I.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The absolute best AI notetaker in the industry

Reviewed 5 months ago

I have been floored at how great the product is but also how great the support and help center is. Onboarding was fun and I feel like their enablement helped me become a power use fast.

Pros

I love how Fathom is like an extra assistant that takes notes on everything covered in my meetings, allowing me to focus on the meeting and not on scribbling down notes. The ability to go back to any call at a later date and have a perfect transcription, timestamps, summaries, the video recording, and the integrations... it's become a superpower for productivity for me.

Cons

Nothing! The tool is more powerful than any other one I've used so far.