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Fathom
Free AI Meeting Assistant - Never take notes again!
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5.0
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What users say
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Free trial
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20
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499
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1000
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410
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Dixon P.
Computer Software, 11-50 employees
Used daily for 6-12 months
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It boasts a 90% accuracy rate for transcripts, alongside AI-generated summaries of exceptional quality. Additionally, it allows users to bookmark segments during calls for easy review. Its user-friendly interface simplifies editing, highlighting, and sharing of calls and notes with colleagues, partners, and clients, making it accessible even to our less tech-savvy team members. I regularly leverage Fathom for efficient call reviews and incorporate it into every call.
Being able to generate AI summaries and able to share and create highlights very easily.
I wish it had the ability to upload calls to be transcribed because sometimes the call is recorded by a partner and is shared as a downloaded file.
Josie P.
Consumer Services, 1-10 employees
Used weekly for 6-12 months
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I love that Fathom captures not only the recording and transcript of the call - and very accurately at that - but it also captures all the highlights, topics touched on, and action items in the summary. This allows me to enjoy the call with my client/prospect without having my nose in my notebook scribbling as fast as I can. It's professional! It contacts the attendee ahead of time and asks for approval to have it on the call, and it offers them a copy. This is SO appreciated by my clients!
There is nothing I've found so far that I dislike about Fathom. I do wish it were a little less than $20/month, but it's hard to say that's not a fair price for the value received.
Michael M.
Computer Software, 1-10 employees
Used daily for less than 6 months
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It's amazing. Support is fast to respond, the product is easy to use, and the service very reliable. No issues at all.
We use Fathom for sales followups and building out our repository of customer quotes for marketing. Previously, we were missing a ton of customer insights from trying to take notes during calls, or forgetting to record with other software products. It's so easy to use, affordable, and integrates seamlessly with Hubspot. It's a "can't go back living without" product.
Action items for our non-Hubspot users on calls are ending up in hubspot as tasks for the team member on Fathom who set up the call. We end up having to delete a few tasks every call because they aren't for our team. They are more like suggestion action items for our customers/prospects that are fine being only in the ai summaries.
Amy D.
Design, self-employed
Used weekly for 1-2 years
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I no longer have to record with Zoom and save the videos onto my cloud storage. When I need to send a video to someone I can very easily share the Fathom link rather than having to go through the faff of uploading the video to WeTransfer and sending it that way. I no longer have to take extensive notes during meetings and it helps me be more focused and present. People rarely object to being recorded when they can see that Fathom is a notetaker. It's an easy one-click button to send the recording to a participant if they've requested. Fathom deals with notifying people about the meeting recording in advance as well so it's much better for me from a privacy protection point of view.
It works so well, and very consistently. It makes note-taking during calls so much easier and the AI generated results are perfect for me to glance through and remind myself of key points. I love the fact I no longer have to use the Zoom recorder and fill up space on my cloud storage. It makes it amazingly easy to share videos as well. The automations behind the highlighting are excellent. So, so much value from a free product. I think it's great that it detects any issues with recordings and sends you an email to explain why it happens. Very proactive and I've not experienced that with any other tool I've used.
For some reason the Fathom module appears just off screen when it launches. I fully understand why the Fathom module needs to be on my screen during the call but it does tend to get in the way when I'm screen sharing, especially if there are a few highlights and notes already in place. Sometimes highlights end before I expect them too (not often though).
Jessica R.
Real Estate, 11-50 employees
Used daily for 1-2 years
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One of the most controversial issues in the past was not recording notes accurately during virtual meetings, as we needed to re-listen to the entire recording and take notes manually, which required much effort and manual work. Fathom removed all that burden from us, as its unique tools helped us simplify the procedures, and the copying process became automated, which enabled us to write down everything and prepare it within the designated form so that we could follow it up accurately, and make the necessary updates in the upcoming meetings.
It is excellent to use Fathom to understand meetings in virtual reality, as we can, with simple steps, record video clips as well as calls directly and convert them into texts, which helps us to ensure that minutes of meetings are written accurately, without neglecting any details, even if they are small. Fathom is very easy to use, and I can organize everything saved within the records to go back and update my previous notes quickly. I appreciate how Fathom can engage with colleagues to ask for updates or get more clarification on specific points.
Fathom is very easy to use, and the dashboard is designed to help you quickly use all the functions; the subscriptions are affordable, and the free version provides many excellent services.
Jason H.
Computer Software, 5,001-10,000 employees
Used daily for less than 6 months
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Overall it's a great tool, and the support is very good! I highly recommend it to anyone and it allows you to focus on the meeting and not worry about typing out your notes and intently listening!
It's easy and friendly to use, and after a couple of meetings, I was able to realise value. It generated the recording, summary and AI summaries within 3-4 minutes which is extremely fast. No longer do I have to wait for Zoom to generate the recording which took more than 40 mins!
The perspective of how the summaries are written. Although I save a lot of time, I still need to modify the wording when sharing notes with the customer or internally with my team.
Verified reviewer
Education Management, 1-10 employees
Used daily for 1-2 years
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Fathom fits seemlessly into out existing workflow and provides our entire team with value without having to work for it. Being able to implement it and have it integrate directly with hubspot without our any lift from our sales team has been a driving force behind the team's adoption. We use fathom for all meetings, as the ability to summarize meetings and provide action items has pushed us to use google meet in one off internal meetings where we may not have previously. The team at Fathom has also been incredibly responsive to feedback and contiunes to improve the product.
It is hard to find something not to like with a free version that provides so much value
Samar J.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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I love it and recommend it to everyone! It will CHANGE YOUR LIFE! I mean it.
Fathom is a life saver and changed my work life. I just don't take notes anymore and yet I miss less than I did when I used to take notes. My level of efficiency and recall has improved manifold. For the price, Fathom is huge value for money. I love it.
With one account could link to multiple Google account, like calendly, so it joins al my meetings without my having to add it manually. And I wish I could add notes to the highlights and action items.
Meagan B.
Management Consulting, self-employed
Used weekly for 1-2 years
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Responsive team with a great product. I was an early adopted of the free forever plan and have now upgraded for the must-have AI templates which have really upped my consulting sessions.
The new AI templates have really upped my game in providing value to my consulting clients. The main benefit of Fathom for me is the ability to provide a ton of value for my consulting clients with minimal effort on my end after the call.
Waiting for the ClickUp integration. That's ok though.
Jose G.
Financial Services, 1-10 employees
Used daily for 6-12 months
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It has been fantastic! It is a high value product with excellent output for everyday meeting and organization
It provides detailed summaries of every conversation and key points to take back and note as actions for next steps.
The bot can not enter the call without me being there
David R.
Computer Software, 51-200 employees
Used daily for 6-12 months
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Fathom helps me to record meetings both internal and external - the AI notes feature is incredible
The price for AI-generated notes and that you can't trim videos
Greg E.
Management Consulting, self-employed
Used daily for 6-12 months
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I love how Fathom runs in the background and automatically records my coaching sessions. The ability to highlight, bookmark, and tag portions of our conversation in real time has been helpful. More than one client has said Fathom has been a value-add that they can get a recording of our conversation.
Some of the automatic transcription or AI-generated text is off the mark. For the times I need to submit something formally, I will need to manually correct it (which I can do).
Hannah K.
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
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Easy to use and great customer service. I recommend this to all my peers.
Fathom is easy to use and implement. It's AI is far better than any of its competitors. It picks up on more and processes what people are saying to create the most comprehensive notes and next steps!
If anything could be different maybe price? That being said, you get what you pay for and Fathom is the VERY best!
Mari S.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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Wow, I started out my career as a Minute Secretary with super fast shorthand and super fast touch typing. If Fathom had existed back in my early days, I would've been out of a job. haha! I love the accuracy of Fathom's summaries, the takeaways/action items. The ability to highlight real-time. And the speed at which the recording link is available to instantly send to team members/clients.
I'd love to be able to add in my own action items. I know I can edit existsing ones, but I'm not seeing that we can add new ones that were missed. Also, I can't seem to edit anywhere else but the action items. Maybe I'm just missing it. I know I can re-do with AI. And the Questions are not always of value; Fathom seems to pick up every one, which can seem like too much.
John E.
Higher Education, 1-10 employees
Used daily for less than 6 months
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I am surprised at how easy and useful Fathom has become in my zoom life. I will keep it going. Thank you.
It has a high quality and value in its summary functions. I save the email summaries of each zoom to recall tasks, outcomes, details.
So far, none. The user interface is rather old fashioned, but still quite navigable.
Chris H.
Management Consulting, 1-10 employees
Used weekly for 1-2 years
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Fathom provides and excellent user experience!
Affordable. Easy to use! Saves a lot of time. Call summaries are incredibly accurate.
I can’t think of anything features of Fathom that I don’t like.
James E.
Professional Training & Coaching, self-employed
Used daily for less than 6 months
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Just brilliant - the onboarding virtual call was brilliant and I was hooked. It’s such a joy to use and the feedback I get from my clients who use it with me and benefit from the tool is overwhelmingly positive. There’s no other tool I get such high praise from.
As a business coach I use Fathom with my clients. Even with the free discovery calls when taking in new clients. It allows me to be really focused and more actively listen to my clients without needing to take notes. The tool helps my clients as the summary and reading back what they share is incredibly useful - and demonstrates on reflection the huge value and benefit of the work we do togther.
I genuinely don't have anything I dislike about Fathom - even in the short time I have used it you can tell the team are constantly updating and developing the product. I'm so happy I found it and it's my most recommended Tool I've come across.
Candise M.
Computer Software, 501-1,000 employees
Used daily for less than 6 months
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I was blown away by how accurate Fathom's meeting recaps are! It is spot on almost every time and saves me a ton of time documenting my calls. I love the variety of templates available that automatically reorganize your summary based on what type of meeting it is. The interface is incredibly easy to use. I refer back to my call recordings and summaries all the time and I can find specific moments within my calls in mere seconds with its easy search functionality. I also love the bookmark feature that allows me to mark an important part of the call while it's happening so I can easily go back and refer to it later. I love that it also has Zoom and Salesforce integrations. I am a huge fan!
I haven't found anything I don't like yet. The only thing would be pricing is a little high for a single user.
Geoff V.
Computer Software, 51-200 employees
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It's been an amazing tool for me to better support my clients, and allows me to focus on the client and not so much trying to write down notes during my meetings.
As an Enterprise CSM, I have many conversations with big clients. Sometimes having many on my Zoom calls all at once. Fathom AI allows me to focus on my clients, actively listen better to them, and bring as much value to the meetings as possible. Fathom stays behind the scenes gathering all the Action Items, key take aways, and notes that I can gather and send a recap to the customer, and also log that recap in our other CRMs that we use. It's a game-changer in the CS world for sure!
I honestly don't think I have anything I dislike about it. So far, it has been amazing, and hasn't let me down.
Adrienne F.
Online Media, self-employed
Used daily for less than 6 months
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The cost of Fathom can't be beat. This is the highest quality call recorder that I've tried- and it doesn't cost a dime. The paid AI upgrades are great too- I haven't needed them yet for my particuar needs.
I haven't found anything I haven't like about it yet.
Michael B.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
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It was easy to setup, easy to use, simple interface. The startup videos were clear and easy to understand.
It's easy to use because it pops up when I have a meeting and it's one click to join the meeting. The meeting bot has never created any issues in the meeting, just dutifully sits there taking notes and recording. The best part is the playback where I can search through the meeting and play back critical parts. During playback I like how the text and video are sync'd together so I have the full context. This has eliminated, or rather revolutionized, my note taking.
I wish it recorded without being present in the room so it didn't take up any room or have to be admitted. But it's such a minor inconvenience for so much value.
Verified reviewer
Management Consulting, self-employed
Used weekly for less than 6 months
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I really appreciate the tool, it meets all my needs and the support crew is great. Integration is seamless as well.
It save me so much time and also provide objectivity into the recap of meetings. It's more neutral notes and recap of action items. Time is money and now I don't have to worry about taking the right notes I can completely focus on the conversation which is an added value for my client. It's a win/win situation all around
None at this point. Only suggestion would be to provide access to the audio track only even when it's a video recording.
Alasdair P.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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Fathom solves the complex and challenging problem of running a meeting and taking notes simultaneously. It also makes the preparation of meeting notes for distribution much more efficient.
Fathom has significantly enhanced my efficiency and productivity, streamlining my meeting workflow and saving me valuable time. Producing high-quality meeting notes also enhances the value of those meetings and the subsequent actions. Its intuitive design and ease of use make it an indispensable tool in my daily routine, allowing me to focus more on critical tasks and less on time-consuming processes.
The AI can improve. It still makes dumb mistakes, which need to be ironed out.
Jaymes O.
Professional Training & Coaching, self-employed
Used daily for less than 6 months
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Fathom is handling note-taking during coaching calls, sales calls, and networking calls so that I can pass on those notes to clients as well as review them or attach them to my CRM.
The most amazing thing is that the quality of the product is what I would expect from something charging $50+/mo, but it's free! The integration with Zapier allowing me to automatically sync notes from my meetings with my CRM, the intuitive recording and note sharing with other attendees, the unobtrusive interface and easy set up, and more all make it a regular part of my routine now.
I would like a low-cost paid tier that handles hosting the recordings off of Zoom, so I don't run into the storage limits there.
Jeff S.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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Overall, it's a great experience. Fathom integrates seamlessly with my Zoom and is there when I want it. The post-meeting processing is quick and accurate.
Fathom is simply a fantastic addition to my Zoom meetings. Not having to worry about taking notes frees me up to listen to what other parties are saying. The AI "filters" for meeting summaries (e.g., Sales, Customer Success, Project Update) are also a great value-add for teasing out relevant information and action items from meetings.
My only dislike is that I can't use Fathom in a solo Zoom meeting, where I am just trying to get a video, transcript, and summary notes for a video I am producing to post online. Fathom seems to expect another party to join before it will start recording. The workaround is to join as another party on another device, but that is a little clunky.