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Fathom Logo

Free AI Meeting Assistant - Never take notes again!

Fathom Reviews - Page 14

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508 reviews

Recommended

RF
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Rachel F.

Computer Software, 201-500 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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FATHOM IS AMAZING

Reviewed 5 months ago

I love Fathom, I cannot stop recommending this product to colleagues and teammates.

Pros

Love that it transcribes my meetings and sends me a review afterwards with to do items.

Cons

I wish I had the option at the end of each meeting to "send" the recap to my teammates or to not send. Sometimes its necessary and sometimes it's just annoying because I have so many meetings a day and don't want to email bomb unnecessary people with the Fathom review.

TL
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Trisha L.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Fathom has changed my work life for the better!

Reviewed a month ago

I recommend Fathom to my colleagues and anyone else that is looking to not be distracted with having to write down important bullet points from a video conf. meeting.

Pros

FathomAI has changed my work life for the better. It's my own personal scribe. It's incredibly accurate and eloquent when summarizing notes from my video conference meetings with colleagues and customers alike.

Cons

What do I like least about Fathom? There's nothing to dislike.

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Verified reviewer

Computer Software, 51-200 employees

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Invaluable Zoom recording solution for everyone on the team

Reviewed 10 months ago
Pros

Fathom quickly became our go to solution for sharing meeting recordings. It's simple to use, and the product-centric UI makes it easy to bookmark highlights from the meeting.

Cons

Sometimes I have trouble starting the recording after the meeting begins.

AM
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Adrian M.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fathom changed my work life

Reviewed 5 months ago
Pros

It's solving the issue of trying to take active notes while guiding an onboarding for a client. The difficulty has disappeared- and now when I need to focus, I can, knowing I'll still have notes for what we discussed.

Cons

The notes could be a little more intuitive, but honestly I have 0 complaints. It's made my life worlds easier, and now my clients can watch our trainings back if they forget something.

WH
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William H.

Financial Services, 11-50 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great AI notes for an AI noob

Reviewed 7 months ago

10/10 would recommend. It's made my life easier and saved me so much time.

Pros

The best thing about Fathom for what I do is the freedom it gives me to actively listen to and address client questions and concerns. I don't have to pick up or write down every detail, I can go back and check. I jus thave to keep my focus on the client and how to address their concerns.

Cons

Speech to text can be a little off at times.

NM
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Noah M.

Internet, 51-200 employees

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  • Value for money
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  • Customer support
  • Likelihood to recommend10/10

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Best AI notetaker I've come across

Reviewed 2 months ago

Very positive, I've been using it for a week now and I'd say it saves me 10-15 minutes per call I take on zoom with recording the notes and action items.

Pros

Fathom records notes and action items for me when I take zoom calls

Cons

The only thing I dislike about Fathom is how the pop-up when you launch a meeting happens to be in the upper right where I need to click to let meeting guest into my zoom calls. Because of this I have to move the pop-up.

GL
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Georgia L.

Veterinary, 11-50 employees

Used daily for less than 6 months

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  • Likelihood to recommend10/10

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Huge Time Saver

Reviewed 9 months ago

Everything has been great so far! I appreciate the experience and the customer service!

Pros

I love that Fathom takes care of all the documentation for me. It helps reduce my meeting anxiety and fatigue by allowing me to just focus on the client and our discussion knowing that Fathom is gathering all of the information

Cons

Sometimes fathom drops out, however the team has always been great about reporting platform outages

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Kate O.

Accounting, 1-10 employees

Used weekly for 6-12 months

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Impressive Time Savings!

Reviewed 10 months ago

Very pleased so far. I have twice yearly meetings with all clients, and I regularly refer back to the meeting notes. Being able to leverage Fathom for notetaking has made the meeting easier for me, and I can spend less time writing and more time connecting with my clients.

Pros

AI Summaries! I don't have to take notes during client meetings, and the AI summary provides a concise summary of our meeting.

Cons

The popup box is sometimes in the way on my screen.

LB
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Laura B.

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

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  • Likelihood to recommend10/10

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Easy to use and saves me tons of time.

Reviewed 10 months ago

It's easy. And allows me to engage more actively in meetings since I don't have to worry about missing anything in my notes since I have a reliable record to go back to.

Pros

After reviewing a few of the meeting transcripts and meeting summaries, it's very accurate on it's takeaways. Which has made me feel confident with leveraging it.

Cons

I really don't have anything that I dislike.

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Verified reviewer

Research, 1-10 employees

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Perfect Assistant

Reviewed 10 months ago

It makes the note taking process a breeze and nobody is burdened with having to keep track of what is said.

Pros

It starts as soon as the conversation begins and takes no effort to capture the details of the meeting

Cons

Not always easy to shut down when not needed

DM
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Darcy M.

Hospital & Health Care, 51-200 employees

Used weekly for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent AI summary and transcription for meetings

Reviewed 7 months ago
Pros

It captures notes/action items/speakers, and instantly sends a summary and recording after the meeting ends. It's super easy to use and very helpful. I use it anytime I know a meeting is likely to cover a lot of information, or if any important stakeholder is not present and will need the notes/recording.

Cons

I can't think of a downside - it does everything I expect it to do.

DL
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Don L.

Architecture & Planning, 1-10 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fathom - The best note taker you'll never have to hire.

Reviewed 5 months ago

The first time I used Fathom, it was mind blowing how well the A.I. can summarize a conversation. It always feels great to forward the meeting summary to clients seconds after ending the video call. Now I find myself recommending the software every time I have a video call!

Pros

As an architect, details are important in my line of work. Fathom allows me to focus on my clients without being worried about missing any details. Before Fathom I would end online calls only to have a desk covered in barely legible sticky notes. Now everything is neatly organized for me instantaneously. It's amazing!

Cons

So far there isn't anything specific I can point to that I don't like about Fathom.

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Kelly Speers I.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Note taking that doesn't miss a thing

Reviewed 10 months ago

Before I would have to write my notes and could easily over look something of importance to a client being distracted by taking notes. With Fathom I remain engaged from the start of the call to the end.

Pros

Being able to summarize meetings and the link to a recording after.

Cons

explaining how helpful it is to people that notice it in my meetings. adds time to meetings.

CJ
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Calder J.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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wish I knew about this sooner

Reviewed 3 months ago

Huge time saver and catches things that I would have to re-listen to, to be able to pull out.

Pros

After the quick installation, it took me a few minutes to figure everything out and then boom. My meeting notes went from blah to amazing. The transcript is stupid accurate and understands even the thickest of accents.

Cons

I have only used it for a few weeks, but have not found any con's yet

JC
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Jessica C.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fathom has changed my Life!

Reviewed 5 months ago

AMAZING!! I reccomend it to all my team mates!

Pros

The ease of use, the platform is very easy to use. It decreases my administrative time drastically, with Fatho I no longer need to spend hours creating meeting recap and follow ups.

Cons

No issues, just a suggestion would be to create a task lisk that can be checked off and stored on the platform for reference in one location.

GT
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Gregory T.

Computer Software, 1-10 employees

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  • Customer support
  • Likelihood to recommend10/10

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Saves time and effort

Reviewed 3 months ago

It was quick and easy and I started using it within minutes of installing it.

Pros

Fathom is easy to use, accurate, and produces great notes and action items. Using Fathom allows me to focus on my meeting participants instead of taking notes. The action items are a great tool to facilitate follow-up.

Cons

I have not needed to use the recorded video yet, it is nice to have though.

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Jessica W.

Marketing and Advertising, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best Zoom app on the market!

Reviewed 10 months ago

Overall this app is wonderful, I'm glad to have it an recommended it to everyone on Zoom!

Pros

Once you get Fathom all set up it's the easiest thing to use, it's automatic and summarizes your meetings in a snap!

Cons

Whenever people don't allow it into their meetings so I have to go back to taking notes. Occasionally it has trouble staying in large group meetings which can be annoying.

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Joe M.

Music, 1-10 employees

Used daily for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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The Most Amazing Thing Since Sliced Bread!!

Reviewed 6 months ago

I works amazingly well, biggest surprise of my year!

Pros

The clear concise transcripts of all of my call. Fathom understands action items and gives my team a real guideline of what needs to be accomplished after each call.

Cons

I would prefer to click "enable" instead of having to disable when I start a call, That would be faster and easier. I dont always want it recording

EC
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Eric C.

Design, 1-10 employees

Used weekly for 6-12 months

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  • Likelihood to recommend10/10

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Fathom Lets Me Focus on Listening

Reviewed 10 months ago

The transcription has been very helpful. I save time by not taking as many notes as before. The feeling of knowing I have notes to review instead of wondering if I missed anything is extremely important to me.

Pros

Fathom helps me focus on listening to my clients and other meeting participants instead of taking notes and feeling like I missed something.

Cons

There isn't anything I dislike at the moment.

JD
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Joseph D.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fathom is Fantastic!

Reviewed 3 months ago

I've had an extremely positive experience with Fathom and have recommended it to others. It has been a game changer and has increased my productivity tremendously.

Pros

I love that Fathom is taking notes for me. I've struggled with focusing on meetings and wanting to take accurate notes. Now, I'm guaranteed I can focus on the meeting while Fathom takes care of the notes and action items. Signing up and getting started was super easy. I added the extension 10 minutes before the first call I used it on. I've used it in every important Google Meet I've had, and I have zero regrets.

Cons

I've not found anything about Fathom that I dislike yet. It has been an incredible resource for me and the others on our team who utilize it.

ML
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Michelle L.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Great value add!

Reviewed 6 months ago

My overall experience with fathom has been overwhelmingly positive. Anytime I have a question their customer service responds almost immediately.

Pros

I love the accuracy of the transcriptions, and the breakdown of questions and action items. Fathom adds tremendous value to my coaching business.

Cons

I haven’t found any cons yet. Overall, it’s super easy to implement and very accurate.

DS
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David S.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

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  • Ease of use
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  • Likelihood to recommend10/10

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Can't go back from using it

Reviewed 10 months ago
Pros

Ai assistant note taking, key points summaries, bullet points of important moments in the discussion linked to the moment in the meeting recording those points were discussed

Cons

as of now i haven't experienced any cons per say but if i could suggest something it would be to add a function that i can upload the video directly in my google drive

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Verified reviewer

Management Consulting, self-employed

Used weekly for less than 6 months

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  • Ease of use
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  • Likelihood to recommend10/10

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Fathom does exactly what I need it to, quickly and easily, at a low cost.

Reviewed 7 months ago
Pros

I like how simple it is. It emails me a transcript that's broken down and easy to paste into my knowledgebase.

Cons

The only downside I can see is that it's open/running by default, but I'm sure you can turn that off if you need to.

HS
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Hector S.

Education Management, 11-50 employees

Used daily for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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A simple way to improve my performance.

Reviewed 2 months ago

My experience has been incredible; I've noticed an increase in my productivity since using the app, and I find it truly amazing. It's a boost to use my time more effectively with the support of a platform that helps me focus on what's important.

Pros

What I love the most is the ease of use and the creation of an intuitive environment that benefits the user.

Cons

I haven't found anything I dislike so far.

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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AI Summary is a game changer!

Reviewed 10 months ago

It has been a positive experience with Fathom so far!

Pros

The AI summary is a game changer for me. It makes it so easy to recap the next steps to clients and the team. The recording is an awesome bonus, too, especially how you can click an action item, and it takes you to that part of the recording!

Cons

Nothing at the moment! I have a good experience.