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FrontSpin vs ACE Comparison

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Overview

FrontSpin is an inside sales power dialer and sales communication software which helps businesses to engage with more prospects in less time.

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(21)

5

4

3

2

1

11

5

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

89

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.
I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.
Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up.

Pros

Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Friendly from day one and always available. Great software which does everything you need and more at a great price.

Cons

Just initiated first Playbooks; no dislikes to date.
Lack of intuitiveness, bugs, and overall garbage platform.
Frontspin suffers from the same issues as of SalesForce, but has less integrations.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features19
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Auto-Dialer
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bank Reconciliation
  • CRM Integration
  • Call Recording
  • Campaign Planning
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Credit Card Processing
  • Data Import/Export
  • Data Synchronization
  • Electronic Payments
  • Employee Profile
  • Goal Setting / Tracking
  • Invoice Processing
  • Lead Capture
  • Lifecycle Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Sales Analytics
  • Third Party Integration
  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Auto-Dialer
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bank Reconciliation
  • CRM Integration
  • Call Recording
  • Campaign Planning
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Credit Card Processing
  • Data Import/Export
  • Data Synchronization
  • Electronic Payments
  • Employee Profile
  • Goal Setting / Tracking
  • Invoice Processing
  • Lead Capture
  • Lifecycle Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Sales Analytics
  • Third Party Integration

Integrations

  • Total integrations4
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations1
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FrontSpin vs. ACE

See how FrontSpin and ACE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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