FullContact Features

FullContact

Start improving customer experience with identity resolution

4.0/5 (74 reviews)

FullContact Feature Summary

  • Audience Building
  • Audience Development
  • Audience Insights
  • Customer Care
  • Email Verification
  • Fraud Prevention
  • Identity Graph
  • Identity Resolution
  • Profile Enrichment

Competitor Feature Comparison

API
Contact Database
Customer Segmentation
Demographic Data Collection
Fraud Detection
Secure Data Storage
Learn moreCompare App
API
Contact Database
Customer Segmentation
Demographic Data Collection
Fraud Detection
Secure Data Storage
Learn moreCompare App
API
Contact Database
Customer Segmentation
Demographic Data Collection
Fraud Detection
Secure Data Storage
Learn moreCompare App

FullContact Feature Reviews

25 reviewers had the following to say about FullContact's features:

Ashley N. Baker

Great for updating contact databases.

2017-10-20

It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to your contact database.

Pros

Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.

Cons

It should also automatically sync business accounts when individual accounts are updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Phillip Roh

Best contact data manager

2017-10-25

If all you need is a barebones contact data manager, this is THE best.

Pros

- Finds missing contact data online - Extremely easy to use - Simply the best barebones contact data manager

Cons

- No advanced functionality - Literally ONLY manages barebones contact data, nothing else like a more full-featured CRM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria Martinez

Powerfull contact manager

2018-08-10

Other team members found the learning curve too steep and preferred keeping track of contacts in excel than exporting mailing lists by category/tag, but I found this ability to be a huge benefit.

Pros

The ability to add tags and esoteric contact details are huge benefits

Cons

I didn't have any major complaints, but less technology-oriented staff found it difficult to manage and use the tool.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Van Patten

Simple, straightforward contact syncing

2018-03-08

Pros

For syncing contacts in multiple places, you can't beat FullContact.

Cons

It's a cool API that admittedly I may use in the future so I can't complain too much, but it is worth noting if you expect your contact data to be totally secure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Damir Duskan

FullContact is one of the best contact management apps out there

2017-01-30

Especially since it has native apps for any desktop OS and mobile OS. I use it on macOS and iOS and from my 5+ years of use, I can assure you you don't need to look further.

Pros

Native apps for most desktop OS and mobile OS easy to use and synchronizes effortlessly

Cons

More CRM functionality would be great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FullContact

Add as many networks as you can.

Source: Capterra
Helpful?   Yes   No
Read more
Nicola Sciascia

Verified Reviewer

Good App

2016-11-15

It has a lot of functions: desktop app, web service, mobile app...

Pros

Great app to filter, tag and import your contact.

Cons

Desktop app is not so cool.....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering FullContact

Need improving but maybe one of the best....

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Helpful for bi-directional sync of two Google Accounts; buggy; overpriced

2019-03-26

Customer service is responsive and courteous, but they have not resolved any of the issues I've reached out about after considerable time and going back and forth with them.

Pros

I'm not aware of another contact syncing service to keep multiple Google Contacts accounts synced.

Cons

The Android App is buggy, and I had a lot of weird contact data issues when installing it (3 of my Google Accounts are also no that phone, so maybe that's an issue?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: GetApp
Helpful?   Yes   No
Read more
Martin W

Good software to use to know more about your contacts

2017-01-05

It's a great piece of software to find out more about your contacts and leads.

Pros

Good data, nice API, convenient chrome extension

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Minimal usage, but have gotten what I need - social profiles from emails

2018-05-15

The most important benefit is getting social profiles from known email addresses.

Pros

I like the ability to export into csv and manipulate the data/order on my own.

Cons

Difficulty working with the API without a developer on head.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Pamela Herrmann

Best networking app

2017-06-07

Tracks my conversations through their notes feature.

Pros

I don't have time to type their information into my CRM, so this is a big time saver.

Cons

I wish Nimble(my CRM) had their API integrated into their platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paolo Privitera

I have been using FullContact API since 2013 and I love it!

2018-05-21

Pros

Ease of use, very complete set of enriched data, very fast, great support, professional team, and compared to other companies it's just better.

Cons

I liked it more when I wasn't paying for the extra API calls for the contact updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aleksandr Terlo

Great solution to enrich leads through API

2017-06-07

I got a lot extra info about people and companies I'm interesting by using this service through the API.

Pros

I'm using API for enrich leads in my CRM with addtitional info.

Cons

Very often I get no data by people emails which I requested through API from FullContact, but I can find extra info about requested people using another methods and services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from FullContact


Thanks for the positive review! We are constantly working to improve our match rate in order to improve overall customer experience. Since we only return data with a 95% or higher confidence level in it's accuracy, some inputs, such as social handles, return greater matches than others.

Read more
Jason Deegan

FullContact enhances my own service offering

2018-05-16

Pros

General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels;

Cons

What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Steve Aa

Fairly easy to integrate with no disruptions to service

2018-05-18

Pros

No-frills firmographic data that has been a reliable source of data for our api enrichment product.

Cons

The look/feel of their recently acquired MatterMark site was much more modern and had a better ui.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
James Davis

Excellent Company

2018-05-18

Data enrichment.

Pros

API docs are clear and the code integration went smooth.

Cons

Want better instagram and linked in data. Higher match rates for business related emails would be valuable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noah Henscheid

Simply my favorite contact manager tool.

2018-06-10

Pros

Full Contact integrates with essentially everything.

Cons

I wish it was slightly less expensive for the premium version, but the feature set is worth the cost.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Brook Borup

Collect all your contacts in one place... with updates!

2016-12-08

It is a great entry level CRM that is great for business owners that like to make notes about contacts, but do not need to have a record of every email or phone call.

Pros

Easy to use and removes transcription errors and the time needed to correct them.

Cons

Some of the integration features are not there yet, but I think they will be soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering FullContact

I put all my clients on this system that network and want automated follow up. The integration with zappier is great and allows so many great things to happen.

Source: Capterra
Helpful?   Yes   No
Read more
Robert Rider

The data available is incredible.

2017-10-10

The data is very usable and reliable.

Pros

A lot of times on other platforms the data is old, not on Full Contact.

Cons

The price. There is a free platform, but if you really want to use it fully you have to at least buy the per month package. And higher packages were too expensive for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas Sayers

FullContact gave us some business changing insight

2018-05-15

Pros

Easy to implement. Great data sources Awesome for building personas Great for personalized marketing

Cons

Sometimes can be a lot to sift through Access has been a little buggy at times, especially when we added the Company API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Liz Young

We replaced our Outlook contact database with FullContact and it has made mail outs so much easier.

2017-11-21

Pros

FullContact has global tags that allow us to keep all the categories uniform. Exporting lists for mail outs is extremely simple and we have written macros to manipulate this information - what used to take us hours takes us minutes.

Cons

Anything in the "categories" column in your import excel spreadsheet will be created as a single tag (for example: John Smith; Christmas Card; Halloween Party), which makes it quite tedious to go through and properly tag all of the new contacts, especially if you are moving an existing database from Outlook or another program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 201-500 employees)

Easy to understand

2018-05-15

Pros

A technical marketer can use the API successfully.

Cons

I was very, very concerned of accidentally hitting Hubspot's API limits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth Cliff

Contact People Quickly

2018-09-16

Good overall experience, although the information isn't completely reliable due to people changing jobs, etc. Works well in conjunction with LinkedIn.

Pros

Saves time when trying to contact someone you without an introduction.

Cons

You have to give all your contact information which is then part of the database.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Flammia

Consolidate Your Contacts

2019-02-24

Pros

Hands down the best way to keep your contact lists in sync across platforms: from email to social media to Desktop contacts to cellphone Address Books.

Cons

The free version doesn’t have some of the core features that really make FullContact my go-to tool.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Gordon

Hard to use

2017-02-24

I am still on the hunt for a contact management platform that works easily with my Mac.

Pros

It's free which is great but I found it hard to use and ultimately stopped using the product.

Cons

Sync'd contacts as duplicates and also made it hard to easily categorize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

4/10

Recommendations to others considering FullContact

Simplify the interface to make it easier to use.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Best of The Contact Managers

2018-09-06

Pros

FullContact is by far the best of the contact managers around today.

Cons

The User Interface on mobile, when it comes to reauthorizing is problematic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more