Google Contacts Features

Google Contacts

Online address book

4.59/5 (73 reviews)

Google Contacts Feature Summary

  • Integrates with all Google Apps
  • Restore contacts
  • Save any directory contact as a personal contact
  • Keyboard shortcuts
  • Mobile Apps

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Google Contacts Feature Reviews

25 reviewers had the following to say about Google Contacts's features:

David H. Deans

Verified Reviewer

The only contacts database that I use daily

2018-08-05

Pros

Device and application-dependent contact lists were previously a huge frustration for me -- having to re-enter the same info over and over in all my frequently used apps.

Cons

Other contact database applications have more 'fields' where you can store categorized or free-form data, but this limitation in Google Contacts has not been a significant issue for me.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Customer Success Manager (Leisure, Travel & Tourism company, 51-200 employees)
Verified Reviewer

Great for Maintaining Business Contacts

2018-04-30

Pros

- Seamless integration with Gmail - Automatically updates contacts from Gmail - Gmail will give autofill recommendations for address based on Contacts - Easy to manage and update

Cons

- Sometimes name will not match between Contact and name on email - Should automatically remove contacts as emails become disabled

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Software Engineer (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Does its job, mostly in the background

2018-08-15

Pros

I recently tried the suggestion to use the merge feature, which merged several duplicate contacts really easily.

Cons

The contacts feature got moved at some point and I had to search a little to find it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

All contacts in all devices

2018-07-05

Pros

It was a real issue to upgrade to a new cellphone until this integration finally worked.

Cons

the "find duplicates" feature could do better to get to merge them.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Adam Antoszczak

Verified Reviewer

Using not even knowing it ;)

2018-05-04

Pros

. - Option to edit contacts on web app at contacts.google.com - Merging duplicates. - Clean and minimalistic design

Cons

It would be great if there was also option to save list of connections or sms conversations. That would be really helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Tóbiás Földvári

Verified Reviewer

A handy tool for managing contacts

2018-05-19

Pros

Its clean and straightforward UI helps me every day to organize and easily find my contacts.

Cons

The deduplication tool could be improved: it could run automatically and would be nice if it finds names from obvious e-mail addresses.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Technical Development Researcher (Biotechnology company, 10001+ employees)
Verified Reviewer

Not sure what I would've done without this before iCloud

2018-06-24

Pros

Google Contacts eliminated this frustration by allowing you to sync real time with your phone contacts and online.

Cons

I think there are 3rd party ones that allow you to sync your contacts online.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more

Google Contacts make sure you won't lose numbers again

2018-06-28

Pros

With Google Contacts you don't need to be afraid to lose numbers anymore whenever you changed or lost your mobile phones.

Cons

Google Contacts is so helpful I don't find any bad features.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Dental Student (Higher Education company, 1001-5000 employees)
Verified Reviewer

Honestly, I forget Google contacts is it’s own product.

2018-05-24

Pros

Google contacts so cohesively integrates across google products that there is usually little need to go into the contacts manager itself.

Cons

Google contacts only does an okay job with merging duplicate contacts, typically preferring to keep duplicates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Patrick Burch, MBA

Verified Reviewer

Great Contacts App for PC and Phone

2016-09-15

I have used Google Contacts to manage my contacts from the first day I started using a data phone.

Pros

You can use your phone or PC to manage your contacts. Don't have to worry about backing up your contacts.

Cons

Would like to see an easier way to manage and display group contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Google Contacts

You need to consider using a contacts app that doesn't need to be backed up and one that you can use on PC or phone. Google Contacts does both. Great App!

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Mike Calabro

Verified Reviewer

Mandatory for any android users and highly recommended for Iphone users.

2018-05-29

Pros

It automatically backups all of your contacts to the cloud so if you ever lose your phone you don't have to start from scratch.

Cons

It would be nice to have google fill out more items in my contact list automatically such as birthdates and profile photos.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jesús Badel

Verified Reviewer

Very efficient app where I can take my contact everywhere I go

2018-06-30

Pros

This nice looking app its so helpful and it allows me to send mails to multiple contacts at once.

Cons

Please come up with something to automatically delete the duplicates.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Great back up to my phone contacts!

2018-04-23

Pros

Helps me to relax knowing that my contacts are backed up on the computer and that I wont lose any information if my phone breaks or I lose it.

Cons

Have an easier UI that helps the user navigate and update information as need be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Digital Learning Coach and IT Integrator (Education Management company, 51-200 employees)
Verified Reviewer

Google Contacts is where I store my contacts

2018-07-20

Pros

With Google Contacts you can store all your contact information in one central place.

Cons

Google Contacts also received Google Material Design elements, making it easy and pleasant to use.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Marketing/SMM assistant (Education Management company, 11-50 employees)
Verified Reviewer

Everyone you know in one place

2018-08-14

Pros

The default phone app is connected to Google Calendar, so whenever you save new contact detail it automatically syncs to Google Calendar.

Cons

You need to go back to old version to access importing the contacts.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Emerson Albuquerque

Verified Reviewer

Great contacts management

2018-03-31

Pros

The synergy with other Google products help a lot have your contacts always at hand when you need it!

Cons

Is scary have a huge company moved by "money" controlling all data about your life!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Sr. Research & Project Analyst (Mechanical or Industrial Engineering company, 5001-10000 employees)
Verified Reviewer

A free tool that can save all your contacts

2018-09-03

Pros

All you need is an google email id to link all your contacts All the contacts are saved in cloud, so, even if you lose your phone, you can still get back all your contacts.

Cons

Duplicate deletion process seems good, but still it can be improved Apart from this its a good tool to rely on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Daniel Rangel

Verified Reviewer

All contacts in one place

2018-08-03

Pros

Allows you to view contacts on different computers, phones and table, All contacts are stored in the cloud and are within easy reach with just the email.

Cons

People who are not very familiar with the configuration of google contacts are complicated at first contact

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Noah Henscheid

Verified Reviewer

Solid contact manager, if a little feature-lacking.

2018-02-27

Pros

Contacts finally got a Material Design facelift, which it desperately needed.

Cons

Bulk editing of contacts is still pretty glitchy and not as smooth of an experience as I want it to be.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

New User

2018-05-30

Pros

I really like how seamless my contacts are integrated into my devices and that makes it extremely advantageous to use compared to other contact story applications.

Cons

I wish there was an easier way of transferring contacts from my previous platform into Google Contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Logistics Customer Service Co-ordinator (Wholesale company, 1-10 employees)
Verified Reviewer

Google Contacts

2018-08-28

Pros

I like how it saves to your Google account in the cloud so if you change phones or SIM cards, you don't automatically lose the contact information you have saved in the Google Contacts app.

Cons

It should let you choose which fields you prioritize in populating and reorganize the way you can enter in the information rather than scrolling up and down to enter it in the right area.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: GetApp
Helpful?   Yes   No
Read more
Karan Vallicha

Verified Reviewer

Can't do without

2018-09-06

Pros

1) Best possible app to use when managing contacts 2) List of features and functionality is top notch

Cons

Sometimes I confuse toggling between the contact list and the call button The cut copy paste functionality for phone numbers needs to improve

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Stephen G. Liss

Verified Reviewer

Keeps your contacts handy no matter which device you use.

2018-05-06

Pros

Keeps your contacts available on all your wireless devices.

Cons

As with all of the information you share with Google, your information may be used in ways that you might not agree with.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Daniel Alejandro Mora

Verified Reviewer

It does what I expected

2018-06-20

Pros

Easy to just download the contacts anywhere and fast.

Cons

I would like to add some more space for the contact photos.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Online Marketing Specialist (Automotive company, 501-1000 employees)
Verified Reviewer

A basic app to keep my contacts are always handy

2018-07-18

Pros

Google Contacts is a basic app to keep my contacts are always handy but sometimes there are some issues - it has been duplicating the contacts on my phone.

Cons

The duplicating of the contacts is a bummer but other than that it is a good app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more