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Wingmate Reviews - Page 3

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83 reviews

Recommended

NB
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Noel B.

Facilities Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quintex Review

Reviewed 3 years ago

Pleased with the program, customer service is great.

Pros

It has easily earned an increase in leads generated overall for my territory, leads I may not have found.

Cons

Many repeat leads that I already have history with. Nothing can be done about that though. Always good to get someone else's info anyway, I may have missed something.

Vendor response

Thanks for the review Noel! If there's ever anything we can do to improve please let us know

MB
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Mike B.

Construction, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great employees

Reviewed 2 years ago
Pros

The employees at Wingmate are really easy to deal with - they do everything they can to help!

Cons

Connectivity to CRMs - it's a minor con, but would love if everything was all in the main app I'm using.

WW
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Wendy W.

Environmental Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Product Review

Reviewed 3 years ago
Pros

Instant address recognition is pretty useful. Not too complicated to use.

Cons

Buggy. Constantly get the 422 error message.

Vendor response

Thanks for the review Wendy! Though it is very rare for our users to receive an error message, we are always here to help if an issue does arise. If you do experience any errors, please make sure that there are no problems with your data or wifi connection and please reach out to us so we can resolve it immediately. We are only ever an email or phone call away!

TP
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Toby P.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to use and helped to streamline prospecting

Reviewed 2 years ago

Fantastic service that has helped massively in our prospecting endeavors

Pros

Very intuitive and easy to use, lead generation has been top notch using this software. Customer

Cons

would like to see a dashboard where you can see each individual account

Vendor response

Toby, thank you so much for the review and feedback. We will definitely look into this. Please do reach out If you have any other suggestions for us.

MF
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Michel F.

Construction, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best sales system that i ever used.

Reviewed 3 years ago

I can follow up these prospects on a regular basis. I target more precisely my territory.

Pros

It is effective for business development. Prospect search, qualifying the prospect, approaching and quoting the prospect and closing the sale.

Cons

Nothing i like it. It is perfect for our work.

Vendor response

Appreciate the feedback Michel! if there is ever anything we can do to improve please feel free to reach out

jj
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joshua j.

Construction, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Super save

Reviewed 3 years ago
Pros

Very easy to use and implement. Great support and willingness to work on changes and updates

Cons

Wish the app was a bit more intuitive.

Vendor response

Thanks for the review Joshua! We always strive to make the app as simple to use as possible, if you have any suggestions for improvements we'd love to hear it. As always, you can reach out to us anytime!

AB
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Andre B.

Facilities Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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CRM To Help You

Reviewed 3 years ago

good web meeting to demo product..and flexible

Pros

taking pictures of signs business cards saves time

Cons

keep it simple fields company name contact person phone email mobile job title notes

Vendor response

Thanks for the feedback Andre! We strive to make the app as simple to use as possible, though we are always looking for new ways to improve. If you ever have any suggestions please reach out to us!

JV
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Joshua V.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Wingmate Review

Reviewed 2 months ago

So far it has been good in a short amount of time. Useful in setting reminders for opportunities that don't have immediate start dates, etc.

Pros

Easy to log opportunities and leads, and move them through sales cycle

Cons

Doesn't seem to be overly robust, but I'm still learning the software, so that opinion may change

SD
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Steve D.

Transportation/Trucking/Railroad, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy apps

Reviewed 2 years ago
Pros

Easy to use, easy to make follow up with customer

Cons

Too much emails or notification, sometimes..

AS
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Ajantha S.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wingmate User

Reviewed 3 years ago
Pros

user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.

Cons

there isn't anything I like least about.

Vendor response

Thanks so much for the feedback Ajantha! If there is ever anything we can do to improve please let us know!

RS
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Ryan S.

Package/Freight Delivery, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Use of software

Reviewed 3 years ago
Pros

Very easy to use with great GPS location to help find business location.

Cons

I had to login every month, with me hard to remember passwords.

Vendor response

Thank you so much for the review Ryan! Feel free to reach out to us anytime if anything ever comes up (even if it's just to reset your password)!

DE
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Dave E.

Textiles, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wingmate for textiles

Reviewed 3 years ago
Pros

Ease of use, how the address comes right up when a picture is taken

Cons

Sometimes it does register and freezes when it is submitted

Vendor response

Thanks for the feedback Dave! If you are ever experiencing any issues please reach out to us and we will make sure that it gets resolved!

JG
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Jason G.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New User

Reviewed 3 years ago

Easy to use / enter data

Pros

Ease of use. Captures lead info including pics.

Cons

Nothing . Is easy to use. They fixed any bugs that were problematic

Vendor response

Thanks for the review Jason! If there's ever anything we can do to improve please let us know!

AR
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Verified reviewer

Warehousing, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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How Wingmate help us develop new clients

Reviewed 2 years ago

Our CSRs could submit sales leads through Wingmate, which helps us to develop new business opportunities.

Pros

Very easy to use Easy to train employees to use

Cons

The UI seems outdated I suggest some improvement on this

NR
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Nazario R.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good job

Reviewed 2 years ago

I do all my work activities with Wingmate

Pros

Because is very friendly. It has a very good interaction with the user.

Cons

I am really totally satisfied with the software.

KT
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Keira T.

Environmental Services, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My review

Reviewed 3 years ago

Good experience overall, they were a pleasure to work with!

Pros

The ease of use of the application for myself and my drivers as well as the administrative support from Wingmate

Cons

This application didn't talk to the salesforce application so we had to duplicate notes in both programs.

Vendor response

Thanks so much for the feedback Keira! Currently we have the ability to integrate with any CRM through our robust API documentation. Alternatively, Wingmate provides a CRM out of the box through our web dashboard. We'd love to discuss this option further with IT. It was an absolute pleasure to work with you as well!

RV
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Royal V.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome product

Reviewed 3 months ago

Easy to use. Easy to see what your team is doing

Pros

Easy use. I'm.

Cons

Address isn't always right. GPS.

SA
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Scott A.

Environmental Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review

Reviewed 3 years ago

Once I got the idea to use it it’s okay need more options and the location service for address is fairly accurate

Pros

It was vary basic to use could be better

Cons

Need to take more than 1 pictures and hard to add info. Cannot see what you added

Vendor response

Thanks for the review Scott! If you have any issues with adding in multiple pictures please check out our support page here: https://support.wingmateapp.com/hc/en-us/articles/229950007-How-do-I-take-multiple-photos-for-one-lead- Great to have you submitting so many leads through the Wingmate app!

MG
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Murray G.

Transportation/Trucking/Railroad, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use

Reviewed 3 years ago
Pros

Really easy to use and information is constantly flowing back to you.

Cons

There really isn't anything that I don't like with Wingmate.

Vendor response

Thanks so much for the review Murray! If there is ever anything we can do to improve please let us know!

JP
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John P.

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Phone call late at night.

Reviewed 3 years ago

Haven’t used the program for long. Really like the interface of the app but didn’t appreciate the late night phone call.

Pros

Software is easy to use. Very nice interface.

Cons

Customer support phoning very late in the evening.

Vendor response

Thanks for the review John! Our customer support team is very dedicated but may have missed the difference in our time zones. Thanks for bringing it to our attention, we will be more mindful in the future!

DH
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Dale H.

Textiles, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Money

Reviewed 3 years ago
Pros

It is so very easy to use ... just open the app take a picture and say a few words .. and presto your getting paid .. fool proof and very quick ..

Cons

Have not found anything ... as it prompts you for each step ...

Vendor response

Thanks so much for the review Dale! Feel free to reach out to us anytime if there's anything we can do to improve

RN
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Roxanne N.

Logistics and Supply Chain, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wingmate for Leads

Reviewed 3 years ago
Pros

Very easy to use. I send in my lead and I get a response back in a very short amout of time

Cons

I have not found any cons myself. I had trouble at first trying to figure it out because I didn't think it could be that easy to use

Vendor response

Thanks so much for the review Roxanne, so glad to have you using the app! If there's ever anything we can do to improve please let us know

PC
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Peter C.

Textiles, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple as a click

Reviewed 3 years ago
Pros

Take a photo and just like that you can generate a lead. It's as easy as opening the app taking the picture and clicking submit

Cons

So far I Haven't run into anything negative.

Vendor response

Really appreciate the feedback Peter! If there is ever anything we can do to improve please reach out to us anytime

SD
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Sebastien D.

Food & Beverages, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy and quick

Reviewed 3 years ago

Good tool to communicate with rest of team

Pros

Accessible quick Good info Easy to share

Cons

When we download on the computer Better accessibility to the tools or option

Vendor response

Thanks for the feedback Sebastien! If there is ever anything we can do to improve please let us know!

TW
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Terry W.

Renewables & Environment, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Convenient

Reviewed 3 years ago

Quick and efficient way to submit leads to sales department

Pros

Easy to use Quick feedback from sales department

Cons

Glitchy with camera when writing description

Vendor response

Thanks for the feedback Terry! If you're ever having any technical issues please let us know and we will be sure to resolve it