Hoopla Features

Hoopla

Cloud-based sales motivation & employee engagement platform

4.56/5 (25 reviews)

Competitor Feature Comparison

API
Activity Tracking
Badge Management
Benchmarking
CRM
Communication Management
Contest Management
Digital Signage
Employee Recognition
Event Triggered Actions
For Call Centers
For Sales Teams/Organizations
Gamification
Goal Management
Goal Setting / Tracking
Leaderboards
Manager-to-Peer Recognition
Multi-Channel Communication
Peer-to-Peer Recognition
Performance Management
Performance Metrics
Personalization
Real Time Reporting
Recognition Tracking
Rewards Points
Sales Reports
Social Recognition
Learn moreCompare App
API
Activity Tracking
Badge Management
Benchmarking
CRM
Communication Management
Contest Management
Digital Signage
Employee Recognition
Event Triggered Actions
For Call Centers
For Sales Teams/Organizations
Gamification
Goal Management
Goal Setting / Tracking
Leaderboards
Manager-to-Peer Recognition
Multi-Channel Communication
Peer-to-Peer Recognition
Performance Management
Performance Metrics
Personalization
Real Time Reporting
Recognition Tracking
Rewards Points
Sales Reports
Social Recognition
Visit WebsiteCompare App
API
Activity Tracking
Badge Management
Benchmarking
CRM
Communication Management
Contest Management
Digital Signage
Employee Recognition
Event Triggered Actions
For Call Centers
For Sales Teams/Organizations
Gamification
Goal Management
Goal Setting / Tracking
Leaderboards
Manager-to-Peer Recognition
Multi-Channel Communication
Peer-to-Peer Recognition
Performance Management
Performance Metrics
Personalization
Real Time Reporting
Recognition Tracking
Rewards Points
Sales Reports
Social Recognition
Learn moreCompare App

Mobile apps

iOS App


0 reviews

Android App


5 reviews

Hoopla Feature Reviews

17 reviewers had the following to say about Hoopla's features:

Anonymous
(Internet company, 51-200 employees)

Good idea but lacking in development

2018-09-25

It's good for a small office to visually track sales and performance but limited in the data that can be shown.

Pros

I like how easy it was to jump into Hoopla and begin using it, especially that you can feed it from a google sheet/excel.

Cons

Sometimes it refuses to update and it is not in live time if not linked to a CRM system If would freeze on occasion It's quite expensive in comparison to a competitor we changed to and offers far more functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Paige E.

Hoopla has brought an entirely new level of competition and metrics awareness to my team!

2017-11-27

Pros

I love the level of transparency that Hoopla brings to my team's performance and metrics. While we have access to our own performance dashboards, Hoopla allows other departments on the floor to see and recognize the work we are doing, as well as to acknowledge top performers.

Cons

The creation of the reports and dashboards was a little tricky at first, but our CSM has gone above and beyond to make sure that we got everything up and running and even helped us build some of the reports out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Hospital & Health Care company, 201-500 employees)

Generic Gamification Tool

2018-10-17

Saw a major increase in SDR production after implementing.

Pros

Real-time notifications.

Cons

Hard to individualised notifications for each rep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Mario P.

Could have a better look and feel and functionalities

2019-03-05

Used it for a few months but it didn't had what I needed.

Pros

I had to change it for rise.global because I didn't had advanced metrics calculations, ex: points were the sum of 50% of sales metric + 25% od phone calls + 25% of meetings.

Cons

It lacks several advanced functionalities and the possibility of advanced design settings

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Jonathan K.

Definitely gives

2018-06-06

Pros

This software definitely makes a statement when a rep books a meeting. We have it so a loud gong sound goes off. The team has a love/hate relationship with it.

Cons

You have to create special reports for Hoopla.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Deidra H.

Hoopla Review

2016-10-05

I would also like to have it display stats from Salesforce reports that are calculated but not related to a user - for instance, I'd like to display the average length to close a case within Salesforce where the average is for the whole team.

Pros

Ease of showing near real-time stats, ability to add personalized pictures, newsflashes to announce reaching milestones

Cons

Only one Google Docs source for data, summarized data cannot be easily displayed from Salesforce - need more robust Salesforce integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Satyadev S.

Hoopla a Sales tool

2016-12-13

It provides a competitive environment to the sales team. We are using it for a long time.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott A.

Review

2018-12-05

Overall was ok, but not worth the investment

Pros

Really enjoyed it for a sales team when closing sales, recognition piece great

Cons

Didn't get the full use out of it and ended up not thinking it was worth the investment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Julian G.

Best Valued with Essential Features

2017-03-08

We wanted something easy to use and provide us with leader boards and statistics at a good price because this was new to us.

Pros

Ease of use and fast implementation.

Cons

Would like to see more automation possibilities based on our environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Hoopla

It took me a few hours to set up and get running!

Source: Capterra
Helpful?   Yes   No
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Alina A.

Amazing tool to motivate sales people with a fun twist

2017-03-10

Our consultants love it to see their performance and battle each other with their colleagues.

Pros

Looks very nice, different options to make it look different

Cons

the corporate edition is only available with annual payment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Sports company, 201-500 employees)

Hoopla review

2019-02-01

Pros

It allowed for leaderboards for the sales team

Cons

I don't like the way they price the software per user

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 51-200 employees)

Keeps sales team engaged and energetic

2018-11-13

Pros

We have been using hoopla to get the sales team more engaged.

Cons

It works well for a large sales team but maybe not as well for a smaller one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Real Estate company, 201-500 employees)

Neat Idea for Motivation

2019-10-17

We did a trial of this software for upping the morale in the office.

Pros

We have brokers with sales goals and spiffs.

Cons

It has an occasional glitch or "grayed out" feeling in some areas where we wished it could do this or that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Aisha-Kimberly H.

Good way to get a book for downtime!

2020-02-20

Love the ease of grabbing a new book I have been waiting for or have heard about, interface is user intuitive but the limits need to be lifted.

Pros

Love the ease of checking put audio or e books. Listen on break or while on the way to work and keeps me entertained!

Cons

Hate they limit how many audiobooks you can get per month. I listen to audiobooks constantly and with limit of four per month I have to go to downloading them from library or my kindle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Matt F.

Great for Gamification

2016-11-03

Hoopla was pretty easy to set up and offered some great options for gamification within the office.

Pros

It's really awesome to be able to set up competitions and adds another layer of drive to the office.

Cons

Some of the stock themes and transitions can be a little cheesy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Julia M.

Hoopla review

2019-02-18

Pros

It's easy to use and provides amazing opportunities.

Cons

I did not find any particular issue to point out.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Internet company, 1-10 employees)

The Best

2018-09-10

Pros

This platform in a improvement over what I used to use and is easy to navigate and use.

Cons

It could use a update It would be really nice to be able to listen to a short sample, even just a minute or less, before you actually commit to borrowing it..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more