hubsell Features

hubsell

Sales automation for modern sales teams

4.75/5 (28 reviews)

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AB Testing
API
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CRM
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Campaign Segmentation
Cataloging/Categorization
Click Tracking
Configurable Workflow
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Segmentation
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
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For Startups
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Management
Lead Notifications
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Lead Qualification
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Marketing Automation
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Monitoring
Multi-Campaign
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Pipeline Management
Pipeline Reports
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Quotes/Estimates
Referral Tracking
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Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
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Source Tracking
Tagging
Task Management
Task Scheduling
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Territory Management
Third Party Integrations
Visual Analytics
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AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Auto-Responders
Batch Processing
Business Card/Badge Scanning
CRM
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Segmentation
Cataloging/Categorization
Click Tracking
Configurable Workflow
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Segmentation
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
For Startups
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Performance Metrics
Pipeline Management
Pipeline Reports
Prospecting Tools
Quotes/Estimates
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Source Tracking
Tagging
Task Management
Task Scheduling
Template Management
Territory Management
Third Party Integrations
Visual Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Auto-Responders
Batch Processing
Business Card/Badge Scanning
CRM
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Segmentation
Cataloging/Categorization
Click Tracking
Configurable Workflow
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer Segmentation
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Synchronization
Drag & Drop
Drip Campaigns
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
For Startups
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Performance Metrics
Pipeline Management
Pipeline Reports
Prospecting Tools
Quotes/Estimates
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Source Tracking
Tagging
Task Management
Task Scheduling
Template Management
Territory Management
Third Party Integrations
Visual Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App

hubsell Feature Reviews

25 reviewers had the following to say about hubsell 's features:

Rachel C.

High quality contact generation

2018-09-14

All in all, Hubsell is a service I would recommend for Sales/Marketers who want a steady flow of new contacts that can be generated for Outbound activities, without having to do all the work themselves (e.g. using plugins, or buying cheap lists that have a high bounce rate).

Pros

. - Integration with CRM (Hubspot) works well, and formulas can be set to push custom field values when needed. - GDPR compliant.

Cons

- Price per lead could always be better :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your review, Rachel. I think you hit all boxes there for a great review. And happy to hear your critical feedback as well, luckily you resonate well with the other reviewers which is a strong confirmation about what we need to do. Stay tuned in the coming months as some major changes (for the better) are coming to the software.

Read more
Bianca K.

Hubsell makes the lead search a lot easier!

2019-11-04

The tool is easy to learn and to work with - the support is super fast and solution-oriented - it it automates the communication on Linkedin many times

Pros

- the provider sourced lead search - the user sourced lead search via linkedin - the campaigns

Cons

- the provider sourced search is based on countries instead of areas in a country - no revenues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Hi Bianca,
Thank you for your feedback. We will work on improving the product based on your request regarding sourcing based on revenues and city.
Thank you.

Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Hubsell review

2020-02-03

Pros

It's a nice tool in support of my daily SDR activities, for both, approach as well as receival of contact details of prospects to perform a manual approach

Cons

. : a weekly overview per segment of approached companies & approached ppl (on a daily base of that week), in a clear dashboard) A more clear overview on delays is a nice to have (e.g. : the delay & thus when to receive a new badge of contacts)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thanks for the review. The reporting and notifications features are on the roadmap and will be deployed.

Read more
Mark G.

It's my favorite sales & marketing tool. It helped us grow our business very rapidly.

2018-03-09

It helped us grow our company. You should definitely give it a try. If you want to create new business, you'll love it!

Pros

The best thing about this tool is that it saves a lot of time in lead generation.

Cons

It's hard to find a real con about this tool. I must be honest, you can see this tool is created by a start-up, there are some bugs here and there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you, Mark, for your in-depth review. It's a great tactic to reach out to prospects via LinkedIn (qualitatively).

Good to know you're account managers are busy doing what they do best - engaging prospects and closing deals.

Happy to hear more of your feedback and comments should there be features requests or use-cases you're planning to explore.

Read more
Rick v.

Review by Rick

2020-09-10

Great

Pros

Creating various channels to contact (like LinkedIn, mail, call)

Cons

Not able to delete your own database contacts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your review, Rick. We're working on the delete function :)

Read more
Thorsten K.

Perfect for outbound leadgeneration without the need of cold calling.

2018-03-09

more outbound leads! without the hassle of cold calling.

Pros

- nice overview of the actual stats including sentiment analysis of the replies. - API to my favorite CRM - pipedreive ;) Others as well, like salesforce etc.

Cons

The onboarding is definetly needed. Not everything is intuitive. The editor for creating a mailing is wysiwyg but it takes a little while to get used to the static and dynamic placeholder to get the best out of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you, Thorsten. We appreciate your feedback and support. We're always working on improving our UX/UI to speed up the onboarding process.

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Glenn B.

Pegus Digital - Hubsell review as a Business Developer

2019-09-10

Pros

Lots of functionalities, easy to use, easy and clean interface, customer support, they capture the feedback and implement it,...

Cons

In the future I would like to see even some more integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your feedback, Glenn.

Read more
Alena S.

Excellent product, even better customer service

2018-03-16

Amazing sales pipeline

Pros

I highly recommend Hubsell if your company is focused on reaching the highest level of sales outreach in the most efficient way.

Cons

Its a little bit of a learning curve, very technically oriented which is not a bad thing, but just know that you will need some time to learn the product. Once you do, it will serve your best interests

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you, Alena. We appreciate your feedback and your support. A lot of our users resonate with your feedback regarding the learning curve and that's one of the things we're focusing on in Q2 and Q3 of this year. So stay tuned and keep sending us feedback.

Read more
Don v.

Hubsell Review

2019-10-09

Pros

The fact that we can automate outbound campaigns by Linked-IN and e-mail so we can contact large groups of prospects in a user-friendly way.

Cons

Speaking as an SDR, to begin using Hubsell is something you should learn firmly by your colleagues. The onboarding is good, but Hubsell's software is pretty advanced in some cases, so that's why new colleagues should have a proper introduction by experienced users who are familiar with Hubsell within the company.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank for the feedback, Don. Totally agree with you that the product has a learning curve so please do reach out for support whenever there is a question. We are also working on making it simpler :)

Read more
Deepanker D.

Great product, loved what it achieved for us

2018-03-23

Its a must have tool for outbound prospecting.

Pros

It helped us save days of data research, automate emails and find responses that we needed much faster than having 2 full time BDRs.

Cons

The product could evolve more in feature set and initial usability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thanks a lot for your feedback and your support. We're definitelly focusing more on the usability and onboarding optimisation. You'll see features being deployed in the months to come :)

Read more
Gerrit-Jan v.

Vital for prospecting a targeted audience

2021-03-19

Pros

With the hybrid ways of sourcing and adding the target audience to campaigns Hubsell has been vital to boost our growth.

Cons

some parts can be more intuitive. And - this is not a Hubsell thing - but lengthy business names require attention to run smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Hello Gerrit-Jan, Thank you so much for the review and the tips on how we can improve our solution. We are working to make the system easier to use and are also available when someone needs a helps, so feel free to ping us for any help you need.

Read more
Dan G.

a new approach to B2B marketing that actually works

2018-03-09

Pros

Since I have started engaging my prospects using hubsell my email conversion rate and overall pipeline kpis have grown exponentially .

Cons

the dashboard has some UK fine tuning require, dbut then onboarding team at Hubsell make sure that whatever seems to be not intuitive is taken care by them

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for the feedback, Dan. UX and ease of use related features are on our product roadmap and we're happy to receive your feedback on how we can make the software better.

Read more
Eylul E.

Great Partner

2019-06-20

We are scaling our outbound e-mailing efforts.

Pros

What I liked the most about this software is the immediate customer support 24/7 apart from having all my outbound efforts in one place and in a very good segmented and reported way.

Cons

Prospecting process can be faster but you can't have cheap&quality and super-fast at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you very much for your shining review :) We'll take your feedback in serious consideration and update our processes. Happy to know you are scaling your outbound efforts.

Read more
Doug L.

Hubsell - a game changer!

2021-04-08

My experience has been great thus far. In particular I am very impressed that the [SENSITIVE CONTENT HIDDEN] took the time to work with me directly. To be clear, this is not because he doesn't have the resources on his team to work with me, but rather because he likes to periodically work through the process flows in a real-life scenario to ensure things are working the way he envisioned. It allows for him to tweak based on the first-hand experience. Love it! Thanks, [SENSITIVE CONTENT HIDDEN]! ps thanks for the tips and tricks on my MacBook as well.

Pros

What can I say I just loaded 704 contacts and set up an 8 series email campaign. It's like a gift of time!

Cons

There are few tweaks here and there but every time I mention one it's already in the works to be fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Wonderful to have your review, Doug. Thank you for the kind words. I see that Capterra hid words such as CEO and Karan as 'Sensitive' content, but thanks for mention.

Read more
Sebastian S.

After I started using hubsell, I could finally start focussing on what really requires my skills.

2018-03-12

Pros

As a Business Development Manager I need to make sure that I use my time wisely and only focus on prospects who are really interested in collaborating with us. hubsell basically takes over the time consuming grunt work by providing data and automating outreach across channels.

Cons

The only thing that I'd ask the hubsell team is to improve the interface, having said that the hubsell team has been very receptive to feature requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from hubsell


Happy to know you've benefited from using hubsell and thank you for your feedback, Sebastian. The interface improvements are on our roadmap and we're adding them in piecemeal sizes across the software. Feel free to shoot me an email directly with any other improvements that you'd like to see in the software or our support.

Read more
Rosie I.

Review

2020-10-30

Pros

I like the social campaigns that you can run via it

Cons

I think the email sending aspect isn't overly intuitive, it doesn't highlight when there is an error, therefore you expect something to go and it doesn't but you don't notice for over a day. Limited ability in overall send numbers (although I totally appreciate that this is to prevent it looking like marketing/spam)

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your feedback and pointing out what we could do better. The notification issue is being addressed in the next couple of weeks. Regarding email-only outreach, you are able to send up to 500 emails per day per user which higher than the amount allowed by most mailboxes. hubsell sends emails from your mailbox to create a one-to-one sending and so it is limited to the max amount allowed by your ESP.

Read more
Marvin T.

Hubsell is an immensely useful tool, which saves us a lot of time to develop our outreach.

2018-04-05

Pros

- Easy to use. - Delivers high-quality leads quickly and reliably

Cons

As an analytics-oriented person, I would love to see more sophisticated analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you Marvin. Happy to know that the software is helping you save time. Looking forward to receiving any feature requests.

Read more
Toni O.

Hubsell is not only a software provider - they are a reliable partner!

2018-03-15

Pros

Hubsell is an innovative product that helps us scale our sales efforts.

Cons

As our approach is highly data-driven we cannot have enough options to measure and analyze - but I'm sure the roadmap is filled with nice features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Toni, you guessed it right. Analytics and reporting is on the roadmap as are many other nifty features. Happy to support you and your team in reaching your markets. Thank you for your feedback and confidence.

Read more
Greg G.

Hubsell hasn't only made outbound sales possible, it's made it easy

2018-03-09

It's allowed us to build a scalable and healthy outbound sales funnel

Pros

The fact that they invest so much time in helping you set up not just the software but your actual sales strategy is invaluable

Cons

Like any software product, there's always some small enhancements that would make the underlying features easier to use or slightly more powerful, but they've definitely nailed the core of the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you, Greg. Happy to know that hubsell is helping you out :)

Be sure to share with us any and all feature requests that could help make the software better to use for you.

Read more
Maria R.

Hubsell became a permanent part of my sales toolset, so give it a try.

2018-03-20

Pros

The data relevance and quality are so high that I don't have to worry about re-qualifying prospects, they go straight to a campaign and quite a lot of them end up as appointments.

Cons

It would help if the on-boarding process can be made easier for new users and some adjustments to the UX would help the day to day usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you, Maria. Very helpful feedback and definitely one of the our core foci for improvements in the short term.

Happy to know hubsell was able to help you and your team with generating a pipeline.

Read more
Magnus T.

Effective

2019-06-20

Pros

The connection to LinkedIn! Dashboard is nice!

Cons

Maybe some tricky in the first use but you learn it fast when you use it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for the review, Magnus. We are making vast improvements to the UI/UX of the software so that it is easy to use. Will keep you updated.

Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Hubsell

2019-10-24

Support is great

Pros

I also like the customization features that help me tailer a campaign completely to each vertical.

Cons

It takes some getting used to. Every now and then I need some support but luckily they help well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your assessment of hubsell :) We are working hard to make the learning curve less steep. In the meantime our customer success and support team will remain available to you.

Read more
Florian T.

Great customer support

2018-09-10

I can recommend it, to anybody that uses outbound in their b2b marketing mix.

Pros

Hubsell is probably the best product on the market to send out highly targeted outbound campaigns. Best: its dgsvo compliant!

Cons

its a startup, so there are some minor issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your feedback, Florian. Happy to hear that you liked our customer support. Look forward to some significant changes in the upcoming months as we're overhauling the UI/UX for the better :)

Read more
Alex G.

Wow. Above and beyond any other related tool.

2018-05-20

Pros

The product designers considered everything when they built this. I have worked with almost every email platform out there and none compare to Hubsell.com

Cons

The UI needs some improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from hubsell


Hi Alex, I'm glad you like our software. Thank you for your positive review. The UI/UX shortcomings are resonated by pretty much every review here, so it was a big sign for us to focus on that. We're in the process of doing some overhauls of the look and feel of the software but also the underlying user journey.

Read more
Baptiste D.

Great software, save me tons of time

2019-01-14

Pros

I really like the different possibilities hubsell offers when it comes to automation.

Cons

I'm looking forward to seeing more of those integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from hubsell


Thank you for your feedback, Baptiste. We'll continue connecting more sales and marketing tools to hubsell.

Read more