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HubSpot CRM vs Basic Online CRM Comparison

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

Basic Online CRM is a web-based customer relationship management (CRM) solution for storing, managing, & nurturing existing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,614

870

152

31

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

I love the customer support that comes with this software. We have weekly meetings with our customer support and the amount of work they put in to making their customer's happy is all worth it.
Easy to navigate, great functionality and flexibility. Great reporting tools, easy dashboard for keeping track of sales pipeline and great customer service.
I like reporting section the most. I like the ability and ease I can view my overall performance by source & then easily drill down to see all the details about the specific leads.

Pros

Not enoughreviews yet

Cons

This is frustrating because if I don't refresh it crashes after I update a few deals and if I do refresh to avoid the crash, I have to reset the filter.
I went to report it to mangement there, and there was no option. So they have no way of getting feedback on their bad employees.
Having the foul package it's expensive. The fact that you cannot talk with customer service directly over the phone it's painful.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Pipeline Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Total features2
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Pipeline Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics

Integrations

  • Total integrations627
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrationsN/A
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HubSpot CRM vs. Basic Online CRM

See how HubSpot CRM and Basic Online CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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