HubSpot CRM vs SME Complete Comparison

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

SME Complete is a cloud-based solution designed to help service companies manage customers, maintenance, inventory and staff schedules

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$995.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,570

855

148

29

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

(8)

5

4

3

2

1

6

0

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.
The Training That Is Provided With The Free CRM Solution - Great Quality Of. The Number Of Things That CRM is Able to Offer within the Free Solution.
So far happy with this choice - a great thumbs up for the fact that you can use HubSpot for the benefit of your business no matter of budget.

Pros

Cons

Plans are misleading and their salespeople use misleading promotional ideas to convince you.
Having the foul package it's expensive. The fact that you cannot talk with customer service directly over the phone it's painful.
I went to report it to mangement there, and there was no option. So they have no way of getting feedback on their bad employees.

Cons

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Document Storage
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Maintenance Scheduling
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Pipeline Management
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Reminders
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Work Order Management
  • Total features15
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • CRM Integration
  • Call Monitoring
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Templates
  • Document Management
  • Document Storage
  • Email Integration
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Maintenance Scheduling
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Pipeline Management
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring Tasks
  • Reminders
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Work Order Management

Integrations

  • Total integrations597
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations1
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HubSpot CRM vs. SME Complete

See how HubSpot CRM and SME Complete stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.