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Insent vs Akero Comparison

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Overview

Insent is a cloud-based conversational AI platform designed to help businesses acquire clients and enhance sales opportunities....

Akero is a marketing automation software designed to help businesses create and upload digital assets for social media and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

15

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The team is great in helping you iterate to achieve lead generation goals. I particularly enjoyed the monthly syncs and actions we took to help the metrics grow by >50% within 6 months.
Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.
The integrations are super robust. We use the Slack/SFDC/Hubspot integrations and they all work seamlessly.

Pros

I'm very happy with the feature set available in Akero and I'm very impressed with the number of updates you get as a customer.
Overall Akero is very easy to use, I've had to train a good number of staff to use Akero and it's always been a huge success.
A very good CRM system that gives the user an overview of running campaigns and leads management. One function that is especially good is the very extensive landing page tool.

Cons

Difficult to find previous visitors who SDR has already connected to over slack.
Since it's a newer platform, the tool doesn't have the largest integration library. This hasn't been an issue for us since they aren't missing anything that is mission critical.

Cons

Or you will have to pay a lot more. Designing mailings is very basic, so we do this in another system and import it in Akero.
It is difficult to show when this happens, because the system shows the email is sent and it just takes some time to receive it. Once we reported it and customer service checked, it all worked again.
As this software is a CRM and not a casual worker management tool, there are obviously some limitations to what we can do.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features50
  • AB Testing
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Marketing
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • Forms Management
  • Group Messaging
  • Human Handover
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • One-to-One Messaging
  • Online Forms
  • Opportunity Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Project Management
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • SMS Messaging
  • Sales Analytics
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Promotion
  • Target Account Identification
  • Task Management
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking
  • Total features61
  • AB Testing
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Marketing
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • Forms Management
  • Group Messaging
  • Human Handover
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • One-to-One Messaging
  • Online Forms
  • Opportunity Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Project Management
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • SMS Messaging
  • Sales Analytics
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Promotion
  • Target Account Identification
  • Task Management
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking

Integrations

  • Total integrations5
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations7
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Insent vs. Akero

See how Insent and Akero stack up against each other by comparing features, pricing, ratings, integrations, security & more.