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ZoomInfo Chat vs Niro Comparison

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Overview

Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important...

Niro is a lead management software designed to help businesses engage with visitors, manage sales, and convert traffic into...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

15

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The team is great in helping you iterate to achieve lead generation goals. I particularly enjoyed the monthly syncs and actions we took to help the metrics grow by >50% within 6 months.
Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.
The integrations are super robust. We use the Slack/SFDC/Hubspot integrations and they all work seamlessly.

Pros

Not enoughreviews yet

Cons

Difficult to find previous visitors who SDR has already connected to over slack.
Since it's a newer platform, the tool doesn't have the largest integration library. This hasn't been an issue for us since they aren't missing anything that is mission critical.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features50
  • AB Testing
  • API
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • CRM
  • Campaign Personalization
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Human Handover
  • Interactive Content
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Mobile Access
  • Mobile Survey
  • Multiple User Accounts
  • One-to-One Messaging
  • Online Forms
  • Opportunity Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Prioritization
  • Proactive Chat
  • Question Branching
  • Question Library
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Skip Logic
  • Social Performance Management
  • Support Audio/Images/Video
  • Survey Builder
  • Target Account Identification
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Management
  • Total features45
  • AB Testing
  • API
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • CRM
  • Campaign Personalization
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Human Handover
  • Interactive Content
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Mobile Access
  • Mobile Survey
  • Multiple User Accounts
  • One-to-One Messaging
  • Online Forms
  • Opportunity Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Prioritization
  • Proactive Chat
  • Question Branching
  • Question Library
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Skip Logic
  • Social Performance Management
  • Support Audio/Images/Video
  • Survey Builder
  • Target Account Identification
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations5
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations6
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM