Inside Sales Box Features

Inside Sales Box

Inside Sales Software

4.46/5 (13 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution
Batch Processing
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Logging
Call Recording
Campaign Management
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Management
Data Synchronization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
For Financial Institutions
For Startups
For iPad Devices
Goal Management
Goal Setting / Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Paths/Tracks
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Currency
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Predictive Analytics
Prioritization
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
Sales Pipeline Management
Sales Reports
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Support Ticket Management
Task Management
Task Scheduling
Template Management
Third Party Integrations
Training Management
Web Forms
Web-based Deployment
Website Integration
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution
Batch Processing
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Logging
Call Recording
Campaign Management
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Management
Data Synchronization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
For Financial Institutions
For Startups
For iPad Devices
Goal Management
Goal Setting / Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Paths/Tracks
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Currency
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Predictive Analytics
Prioritization
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
Sales Pipeline Management
Sales Reports
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Support Ticket Management
Task Management
Task Scheduling
Template Management
Third Party Integrations
Training Management
Web Forms
Web-based Deployment
Website Integration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution
Batch Processing
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Logging
Call Recording
Campaign Management
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Management
Data Synchronization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
For Financial Institutions
For Startups
For iPad Devices
Goal Management
Goal Setting / Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Paths/Tracks
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Multi-Currency
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Predictive Analytics
Prioritization
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
Sales Pipeline Management
Sales Reports
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Source Tracking
Support Ticket Management
Task Management
Task Scheduling
Template Management
Third Party Integrations
Training Management
Web Forms
Web-based Deployment
Website Integration
Workflow Management
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Inside Sales Box Feature Reviews

12 reviewers had the following to say about Inside Sales Box's features:

Joseph R.

Verified Reviewer

The application assesses sales productivity with a performance management plan.

2021-02-06

A multi-purpose application is beneficial for taking over the lead management of the company.

Pros

We can bring the change by using its lead management to control further promotions in the company.

Cons

The application is not much support to the small scale because it may be pricy and people won’t find it helps to work at a low cost. The networking is responsible to carry on its features and managing abilities are more prone to deal with large set-ups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)
Verified Reviewer

Great features and functionality

2018-05-04

The ability to track performance is great!

Pros

The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient.

Cons

The user interface could use a little bit of upgrading but the overall software is excellent to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Affordable Alternative to Traditional CRMs

2018-04-14

Pros

Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition.

Cons

The UI is a tad dated in appearance but the software is very powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)
Verified Reviewer

Good features, but missing functionality

2018-01-10

Pros

I like that Inside sales dialer is embedded in sales force.

Cons

Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Shane M.

Great calling software, Customer support and Easy to use to enhance Sales.

2016-02-09

Inside Sales Box is one of the best Software to save data and dialing the best part is that it keeps all the data saved and secure.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Roger G.

It's a great tool box for boosting performance.

2018-01-09

Pros

The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs.

Cons

The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anthony R.

Inside Sale Box Sales Acceleration and Enablement

2016-05-21

Inside Sales Box (ISB), have done a remarkable job with our implementation.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Charles P.

The new ISB demo was great.

2016-02-10

With the ability to use LinkedIn and Twitter with the new system, as well as new follow-up features, this will allow more data collection per client.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Abhilash C.

Inside Sales Box is a great tool to help your Inside Sales process Smooth and Productive.

2016-01-15

It's not a CRM that's what most people in the industry take it as.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John V.

Fastest sales progress within 3 days of going live

2014-12-02

The agents and the supervisor were comfortable from day 1 and surpassed all our previous records of Sales-Per-Day starting day 3 itself.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Corey P.

software overview of product

2016-10-05

overall a good experince with the software easy to use go value for the money and customer support has a good sla

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Edison A.

Great calling software, Customer support and Easy to use to enhance Sales

2016-02-02

This software is excellent and very easy to use this is the best calling software i ever seen and the best this is, If in any case there is an issues regarding texco Amitoj Singh is always ready to help me to resolve the issue ...

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more