Explore a recommended list of Smart Rooms alternatives for your business in 2019. Compare alternatives to Smart Rooms side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Thunderhead is customer engagement and customer experience software built to facilitate multi-channel customer interactions. The software by Thunderhead, which is referred to as the ONE Engagement Hub, bring together key customer behavior insights to give you a better understanding of your customers and how best to interact with them.Read more about Thunderhead
The ONE Engagement Hub by Thunderhead is a suite of customer engagement intelligence tools that connect all channels throughout the customer journey, transforming this data into actionable insights. The application helps to optimize the customer journey and offer a more personalized experience to your customers.
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success.Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet… Read more about amoCRM
Customer comms, marketing and debt management for lenders
Katabat is an integrated SaaS-based CRM, customer service, customer marketing communication, and collections and debt management platform for retail banks, alternative lenders and utility companies, promising the enablement of digital transformation with full visibility across the consumer lifecycle… Read more about Katabat
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts.Read more about Kilterly
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Zoho CRM Plus is a unified platform to help businesses provide greater customer experiences with multi-channel engagement, inter-team communications, intelligence insights, automated workflows, mobile apps, administration, and more. Read more about Zoho CRM Plus
Hippo Video is a cloud-based video management solution which includes tools for webcam, audio, and screen recording, video editing, sharing of videos through social media & help desk systems, video embedding in websites & emails, export of videos to YouTube, real-time engagement analytics, and more… Read more about Hippo Video
Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.
Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management… Read more about bpm'online CRM, Inside Sales and Customer Service Software).
Self-learning conversational AI for lead nurture on websites
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.Read more about Acobot
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more.Read more about MyTalk
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Intelligent platform for business process management
Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations. Read more about bpm'online studio
Skilljar’s cloud-based learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and CRM data integrations.Read more about Skilljar
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
Gain visibility and control over all the contracts in your organization, while simplifying and accelerating the creation and negotiation process. In just a few weeks, your company can streamline the complete lifecycle contract management with a robust repository, granular security controls, flexible routing and approval rules, and reports that are a… Read more about Conga Contractsutomatically generated and emailed to drive business forward.
Email tracking & intelligence for sales professionals
By installing Yesware you’ll never have to guess who opened your email or waste time copy/ pasting consistent messaging again.
• Email tracking- Get notified who read your email as well as when, where, and what device opened your message.
• Templates- Instantly use custom templates and share the highest reply rates with your team so you save t… Read more about Yeswareime and use the best messaging.
• CRM Sync- Sync your CRM with the push of a button to cut your data entry time.
• Reports and Analytics- View automated reports to manage your progress and to see who you should follow up with.
Yesware is the perfect plug-in for any salesperson or avid email user because it works in Gmail where you do. Install now to stop guessing who opened your message and to save time emailing.
The 1st usage analytics solution built for distributed software
The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture. Read more about Revulytics
Real-time customer engagement & sales process guidance
DealHub (formerly Valooto) is a customer engagement & sales process guidance platform which helps sales teams retain customers by engaging with them throughout the buying journey. Read more about DealHub
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
Capture, transcribe & analyze sales team calls & meetings
The Chorus Conversation Cloud is an AI-driven tool which is designed to capture and record every sales call and customer-facing meeting to analyze and provide insights. The cloud-based tool aims to help teams become more customer centric, data-driven, and maintain alignment across the organization.Read more about Chorus
AssetSonar is an IT asset management solution which offers tools for organizing, tracking & reporting on technology hardware & software assets across locations & departments. The online solution allows businesses to track their assets throughout the entire lifecycle from procurement to retirement.Read more about AssetSonar
Vennli is a content intelligence platform designed to help marketers in industries such as healthcare, dental, and manufacturing collect and use real-time customer data and insights to understand business strengths and identify opportunities to enhance their competitive advantage… Read more about Vennli
Natero is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, customer intelligence & health scoring, and more.Read more about Natero
OSI Feedback from Omnistar is a customer feedback & experience management platform that enables users to get real-time customer feedback using a simple one question email survey. Determine who the most loyal customers are and ask customers how likely they would be to refer others to the business.Read more about OSI Feedback
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.Read more about Cayzu
The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy
Email communication & sales productivity application
Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more… Read more about Mixmax
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Net-Results is a complete marketing automation solution offering tools for lead generation, lead nurturing, email marketing, social media management, sales automation, and CRM integration, and offers a distinctly unique Segment-Driven™ approach to lead management and marketing automation… Read more about Net-Results
Sales automation solution for Salesforce & Gmail users
Groove is a cloud-based sales engagement solution for account-based sales teams who use Salesforce and Gmail. The software synchronizes data between email and CRM systems, and offers tools for campaign automation, sales analytics, account prioritization, email tracking, meeting scheduling, and more.Read more about Groove
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department.Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.Read more about Base CRM
The all-in-one online presentation, infographic tool
Visme transforms the way you create & share engaging Presentations, Infographics and other visual formats. It's the only content creation tool you'll ever need to tell and present your stories and translate boring data. Work individually or as a team to collaborate.Read more about Visme Publish online, share or embed.
AI-based customer success solution for Salesforce & Dynamics
Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks… Read more about Komiko
Modus is a sales enablement platform which allows manufacturers and service providers to create interactive sales content including product demonstrations, tours, and 360-degree spin sets. With native apps for iOS and Android, users can access and present content to customers wherever they are.Read more about Modus
Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Read more about Exceed.ai
RollWorks is a B2B marketing software designed to help marketers drive revenue growth by establishing meaningful customer relationships through uncovering new contacts within target accounts, serving relevant ads, and optimizing for conversions. Users can connect RollWorks to their CRM & MA systems.Read more about RollWorks
Sales enablement & mobile content presentation platform.
Crescendo is a content storage and management solution designed to aid businesses with sales enablement via content sharing and mobile presentation. The cloud-based tool connects with Sharepoint, Google Drive, Box, Salesforce, and OneDrive to access and present content to clients or partners.Read more about Crescendo
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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