KiteDesk Pricing, Features, Reviews & Comparison of Alternatives

KiteDesk Reviews

KiteDesk

Smarter Sales Engagement

4.47/5 (15 reviews)
569     20,266

The dream of every VP of Sales is predictability in their pipeline. KiteDesk delivers this through software that helps salespeople authentically pursue leads with the right lead information–email, phone, social profiles–at the right time. Your business benefits with substantially more qualified meetings and closed sales. Each sales development activity becomes more efficient... and effective within a single sales dashboard.

Reports on every type of activity are automatically logged and delivered to both reps and managers for improved performance.

KiteDesk's visual prospect list builder uses expansive search criteria:
*Organization: Name, Industries, Size (Revenue, Number of Employees), Tech Stack
*Person: Name, Department, Title
*Locations: Countries, States, Regions, Cities, Zip Codes

The KiteDesk system works everywhere–there’s a Chrome Extension, the ability to auto-discover prospects from any Website, email templates and tracking, a phone dialer and comprehensive analytics. These tools enable the smart building of lists of quality prospects from our database of millions of companies and contacts.

Sales teams can scale outbound lead generation with KiteDesk.
www.kitedesk.com

KiteDesk Reviews (15)

Latest reviews

 Ease to Data

This is a powerful leads generator. I love the way it integrates with LinkedIn and allows immediate insight to that contacts work email address.

Read the full review
Reviewed 9th of November, 2016 by Michael Maybes

 

 KiteDesk Review

I use it to prospect leads on LinkedIn. Most of the time I am able to find prospects at ease. Sometimes the data is incorrect.

Read the full review
Reviewed 22nd of September, 2016 by Nina K

Read all reviews

KiteDesk Pricing

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

KiteDesk FIND: per seat, per month, billed annually.
KiteDesk FLOW: per seat, per month, billed annually (includes KiteDesk FIND)

Data packages, local presence and minutes sold separately above starter tier.

View Pricing Plans

Key Features of KiteDesk

  • Massive leads database (millions)
  • Prospecting tasks automated to speed sales process
  • Social Media Toolbar and Web
  • Advanced Connection Scoring = Warm Leads
  • Bi-Directional Sync w/Google Apps
  • Office Productivity and CRM Integration
  • Chrome Extension, Toolbar, Web App
  • Ability to do Account-based Prospecting
  • Action Lists and Automated Settings
  • Prospect Lists Exportable, Sync to CRM
  • Sales Dialer includes Call Recording, Bridging, Logging
  • Salesforce Bi-Directional Sync
  • Prospecting Dashboard
  • Premium Search for Prospects (Email, Phone)
  • Part of Sales Dialer
  • Email Flow
  • Mapping to Custom Objects
  • Part of Lead Prioritization
  • Assignment, Routing, Rules, Triggers
  • Auto-Adjusting ToDo Queue
  • Rich Metrics Dashboard
  • Automatic tracking + metrics
  • Dashboards, Analytics
  • All Activity Tracking
  • Automatic logging of activities
  • Complete Prospect DB
  • De-duplicate checking, Import/Export
  • Read receipts, click-tracking
  • Threaded, complete history
  • Record up to 10 Voicemail Drops
  • Ability to schedule sends
  • Unlimited template creation
  • Easy email creator
  • Softphone with many features
  • 1-Click Dialer
  • CRM
  • Lead Status

KiteDesk Screenshots (12)

KiteDesk screenshot: KiteDesk Chrome Extension - Harvest Leads Off the Web!KiteDesk screenshot: KiteDesk FLOW - Softphone DialerKiteDesk screenshot: KiteDesk FIND - Upload & Enrich (Account-Based Prospecting)KiteDesk screenshot: KiteDesk Prospects Screen - Lead List SegmentationKiteDesk screenshot: KiteDesk FLOW - Local Presence Dialing and Voicemail DropKiteDesk screenshot: KiteDesk FIND - Pinpoint Targeting of LeadsKiteDesk screenshot: KiteDesk FLOW - Activities and ToDo Queue - Automatic PrioritizationKiteDesk screenshot: KiteDesk FLOW - Voicemail PlaybackKiteDesk screenshot: KiteDesk FIND - Flag Inaccurate Data--Get Credit Back!KiteDesk screenshot: KiteDesk FIND - Available Data, Easy Sort and SearchKiteDesk screenshot: KiteDesk Contact Record - Complete Interaction HistoryKiteDesk screenshot: Connected Calendar - Sync Sales Meetings from SDR to AE

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Web-based
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to KiteDesk

Benefits

All-in-One Sales Engagement Platform

Build Targeted Lead Lists and Work Them Directly within the Platform.

Complete Analytics on All Sales Activities.

Map Every Important Tasks with Intelligent ToDo's.

KiteDesk syncs with your CRM. The automatic 2-way data sync includes dupe checker.

Who is KiteDesk For?



  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Small businesses, mid-size businesses, large enterprises
  • Departments/roles: Sales departments
  • Budget/point: Pricing starts at $49.99 per seat, per month
  • Example customers: Rakuten Marketing, VidYard, and HireVue
Read the full GetApp Analysis

Videos

KiteDesk Category Leaders

Reviews
Integrations
Mobile
Media
Security

#22 in Sales Management

View full ranking
36
10
7
0
7
12

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

No
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn
Michael Maybes

Ease to Data

09/11/2016

This is a powerful leads generator. I love the way it integrates with LinkedIn and allows immediate insight to that contacts work email address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina K

KiteDesk Review

22/09/2016

I use it to prospect leads on LinkedIn. Most of the time I am able to find prospects at ease. Sometimes the data is incorrect.

Pros

Ease of prospecting

Cons

Frequently missing data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering KiteDesk

I'd say don't do big upgrades when you first get customers and completely change your interface. It limits being able to interact with the product

Source: Capterra
Helpful?   Yes   No
Read more
Joel  Smedley

Functionality should be improved

22/09/2016

I would high recommend kite desk but does have a lack of functionality simple task can be rather difficult when the first version released i thought it was the best tool a shame the update killed the functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paige C

Great prospecting tool

22/09/2016

Kitedesk is a great way to get new data as well as fill in gaps you might have in your CRM. I especially like the Chrome plug in for when I am on LinkedIn or reading a news article

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael Orefice

Verified Reviewer

Get your outbound business moving fast!

01/08/2016

It is difficult to manage the myriad responsibilities involved in getting an outbound sales campaign started. From who, to what titles, to what messaging, to what next - there is a seemingly endless set of decisions. With KiteDesk, we were able to quickly and easily identify the right roles in the right organizations in the right market sectors on day 1. In fact, we went from 0 to 740 outbound mailings the first day using KiteDesk and have been rolling on continuously since then. If fast, easy and effective is your goal - KiteDesk can help you get there...FAST.

Pros

Easy to use interface that allows you to quickly and easily identify roles, companies and industries that fit your marketing strategy. The ability to get those identified contacts into a mailing list format and upload them into SalesForce without some crazy process is awesome. I don't have time to fuss around and KiteDesk lets me get from login to mail campaign quickly and easily.

Cons

These aren't cons so much as small opportunities. Tell me what source my prospects are coming from and also let me automatically return bad leads in bulk. That's all folks - everything else is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering KiteDesk

Do not hesitate to get KiteDesk. We considered Oracle and SalesForce products before looking at KiteDesk and I can tell you without hesitation that bang for the buck with KiteDesk is way more than anything we could possibly have gotten with the others.

Source: GetApp
Helpful?   Yes   No
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Margaret Bieler

Prospecting Heaven - Great Gold to be Found!

01/02/2016

OMG the best product ever. We do 1,000's of prospect programs, and by far the best prospecting tool to find the correct data. Great data in - Great Results out..

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tim Dunphy

Verified Reviewer

Smart Prospecting

09/11/2015

A great tool for saving time when researching for prospects. When you are on a webpage there are colored Kites next to each prospect name and company. You can easily identify if this person/account is already in you Salesforce. If the prospect is already in Salesforce as a lead or contact you can click on the kite and open the record. It pulls all your information from Salesforce for a great fast user interface. I was the first at my organization to use the tool and now the rest of my team use KiteDesk. No more half filled out lead/contacts records!

Pros

Great Value and accurate information.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Tim Daugherty

Essential tool

23/01/2015

I tried the demo before purchasing and what I found was this: KiteDesk quickly became an essential tool in my arsenal. It was easy to use and, while I may not use it to the full extent of its capabilities, I use it daily. For me, it's a great tool for scrubbing new contact websites for the particular staff members I'm looking for -- I don't want to waste my time nor the time of those I'm needing to communicate with. I don't need all of the staff listed...just certain ones and I'm able to use search criteria to do so. I'm a one-man-show so I really don't have many in-office contacts to develop the "warm" introductions. I see this as a great component, as well, but I've not yet delved into that aspect. For me, I like the simplicity of use and found I was quickly integrating it into my daily processes. I'm also using Salesforce and this integrates very nicely -- allowing me to bring in new people as leads or contacts, along with their company information (that, I'll add, includes some other valuable tidbits of information) very easily. One last thing...KiteDesk staff enjoy their company and it shows. While my contact with them has been limited, you can tell they value what they are providing and enjoy where they work!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anthon Grigg

Great Product; Wonderful Team

29/12/2014

The Kitedesk Extension is wonderful for making it easy to keep info up to date in Salesforce. Its critical when prospecting to see who in my network can make introductions into contacts/accounts.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Wong

KiteDesk - by far the most valuable tool our team invested in

24/12/2014

Of all the technologies we've added to support our LeadGen team, KiteDesk by far has made the most impact! As we search LinkedIn for our ideal prospects, KiteDesk makes it easy to quickly add them to our CRM with 2-3 clicks of a button. No more manual entry or junk data being uploaded by solutions like data.com. 100% better! While other solutions exist out there, KiteDesk has highly accurate direct dials and emails. Others tend to have general main corporate office numbers. I also like that KiteDesk is continually tapping their install base to evolve their products features and functionality. I've recommended KiteDesk to industry peers and have even jumped into a webex to show them how it works! Our entire team would be lost without it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

GetApp Analysis

Take a look at the sales funnel, and it’s clear that everything begins with the lead. KiteDesk is an automated tool that salespeople can use to efficiently find more qualified leads. The web-based solution targets its users’ ideal customer profiles, or ICPs, for highly-efficient prospect research. Using the Internet’s most accurate databases and researching technologies, KiteDesk is able to provide salespeople with detailed lead information, such as email addresses, phone numbers, and links to social profiles.

With premium data at their fingertips, salespeople are better positioned to close more sales and improve their own performance records. In addition to its sales leads, lead management, and lead generation tools, KiteDesk also offers advanced features such as lead tracking, a leads database, social selling, a sales dialer, and sales productivity tools.

What is KiteDesk?

KiteDesk is a cloud-based platform that salespeople can use to quickly fill their pipelines with qualified leads. With tools for improving lead generation for outbound sales teams, the software has been designed around the concept of the Ideal Customer Profile. Its premium search has built-in demographics that provides users with thousands of "best lead matches."

Salespeople who use the software are able to seamlessly manage the leads they’ve sourced through both KiteDesk and any existing CRMs. People and accounts can be dropped into a CRM and placed on an “Action List.” KiteDesk also comes with a pre-configured integration to enable leads, or activities with leads, to route directly into connected CRMs. A Chrome extension makes it possible for this entire process to happen on one screen, without clicking between multiple browser tabs.

Main Features

Tailored Searches

With KiteDesk, salespeople can tailor their searches to pinpoint leads at a granular level. Top hits from those tailored searches can quickly be added to a Prospect List, and all information is synced with the connected CRM in real time.

As a salesperson, you can use KiteDesk to quickly access millions of qualified prospects, as it sources from the best online databases. You always have the option to pull up only those leads with accurate email addresses and phone numbers, which is an impressive time-saver, as well.

Tracking Leads

KiteDesk fills the void between most marketing automation platforms and CRM systems. The solution allows sales teams to find leads and then take action on the most qualified prospects. It does this without polluting its users’ connected CRMs with unnecessary data.

When you start using KiteDesk, you can stop trying to prospect in your CRM, as it has been designed in a way that makes lead tracking seamless. All vital information is accessible on one screen. On each prospect’s contact card, you’ll see all lead activity, find familiar connections, and see the lead’s activity on social networks. You can even email your leads, and these messages will be auto-archived to your CRM.

Social Selling

Social networking has changed the way top salespeople do business. KiteDesk is leading the way in social selling by enabling its users to tap into their social connections as a way to drive prospecting and lead generation.

Using Advanced Connection Scoring, KiteDesk provides a way for you to choose from among the ranked scores on each of your Contact or Lead cards. KiteDesk looks at the data available from contacts throughout your organization and your own social networks to determine the strongest connections to any given prospect. Click the “Request Introduction” button to quickly leverage your own social connections, as well as the connections of your professional network and your entire company.

Logging Calls

Manually placing phone calls, recording calls, logging calls, creating follow-ups, and syncing all this information to a CRM is a waste of time. KiteDesk streamlines the process with the KiteDesk Dialer. This includes a click-to-call button that enables salespeople to quickly execute top leads at the start of each day.

Begin each morning with taking a look at your Prospect List, then use the KiteDesk Dialer to make your calls hands-free. The app will automatically note each interaction and log all of your calls to your CRM. The calls you make are automatically recorded, and you have the option to review calls or archive them with a few simple clicks. You can also add your own notes next to the prospect’s profile data based on what was discussed during your conversation.

Integrations

KiteDesk integrates with a number of popular third-party business applications. It provides native integrations into email, calendars, and contacts with Gmail, Google Apps, Microsoft Exchange, and Office 365. It is also able to pull information from social channels such as LinkedIn, Twitter, Facebook, Google+, Klout, and AngelList.

Many KiteDesk users choose to integrate their existing CRM. Its initial CRM focus has been on integrating with Salesforce using the Salesforce API, and it's also a certified app in the SalesForce AppExchange. KiteDesk integrates with any other CRM through a file export.

Pricing

Organizations can use KiteDesk for $49.99 per seat, per month, with a five-seat minimum.

Bottom Line

  • Scalable outbound lead generation
  • Automated prospecting speeds up sales
  • Users have access to millions of qualified leads
  • Prospecting searches can be tailored to a granular level
  • Social media toolbar brings real world connections to outbound sales

Frequently used together