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Koncert Logo

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Multi-channel sales engagement with personalization at scale

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Koncert Features

Features Summary

Functionality

4.7

/5

8

Total features

63

10 categories

Koncert features

AI/Machine Learning
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automatic Outbound Dialer
CRM
Call Disposition

Common features of Sales Force Automation software

API
Activity Dashboard
Alerts/Notifications
CRM
Calendar Management
Campaign Management
Channel Management
Commission Management

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

8

Price starts from

ic-pricetag

No pricing info

Total Features

63

Unique features

  • List Management

  • Multi-Channel Communication

  • Preview Dialer

  • Call List Management

Functionality

4.4

/5

4.1K

Price starts from

Free

Total Features

86

Features in Common

25

Unique features

  • Customizable Templates

  • Quotes/Estimates

  • Data Import/Export

  • Email Marketing

Functionality

4.9

/5

490

Price starts from

0

Total Features

15

Features in Common

5

Unique features

  • Call Transcription

  • Collaboration Tools

  • Playback Controls

  • Multi-Language

Common Koncert comparisons

Reviewers who mentioned features said:

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AvatarImg

Gabriela D.

Retail, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Software invaluable para las ventas y la captación de clientes

Reviewed a year ago

Utilizar Koncert ha sido una experiencia realmente positiva para nuestro equipo de Servicio de Atención al Cliente. La plataforma nos ha brindado herramientas poderosas para gestionar y hacer seguimiento de nuestros clientes potenciales, así como para generar informes y estadísticas en tiempo real. Esto nos ha permitido mejorar nuestra eficiencia operativa y brindar un servicio de alta calidad a nuestros clientes. Además, la capacidad de grabar y revisar las llamadas nos ha ayudado a entrenar a nuestro equipo y mejorar continuamente nuestras habilidades de atención al cliente. En general, Koncert ha sido una herramienta integral en nuestro proceso de ventas y atención al cliente.

Pros

Una de las principales ventajas de Koncert es su capacidad para generar clientes potenciales de manera eficiente y efectiva. Esto nos ha permitido aumentar nuestra base de clientes y generar más oportunidades de venta.

Cons

Una limitación de Koncert es que la grabación de llamadas puede consumir mucho espacio de almacenamiento, especialmente si tenemos un alto volumen de llamadas. Esto puede requerir una gestión cuidadosa de los recursos de almacenamiento para evitar problemas de capacidad

Showing original review in Spanish. See translation

JB
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Josh B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ConnectLeader for B2B Solutions Inside Sales Teams

Reviewed 10 years ago

I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions world, it is VERY difficult to get leads on the phone. My inside team was struggling with making enough connections to meet their numbers. ConnectLeader has allowed them to increase their live connections with people by over 500%. Not surprisingly, their...

Pros

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Cons

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TG
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Trish G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Amazing timesaving call software

Reviewed 8 years ago

As an inside sales person this software has helped me increase my productivity by 100%, It has helped me connect with the correct contact faster as well. no more going through gatekeepers.

Pros

No pros were added to this review

Cons

No cons were added to this review

CS
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Chad S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't Prospect Without It

Reviewed 10 years ago

Cold calling is a waste of time without ConnectLeader. That's it. Plain and simple. Excellent technology; very easy to use; and we get great support from our account manager and the helpdesk.

Pros

No pros were added to this review

Cons

No cons were added to this review