Lead Forensics Features

1. Detailed Traffic Insights: Provides comprehensive data on website visitors, helping us understand the type of traffic we generate. 2. Effective Lead Generation: Excellent tool for identifying potential leads, enhancing our marketing efforts. 3. User-Friendly Interface: Easy to navigate and use daily, making it a staple in our workflow. 4. Reliable Customer Support: Responsive and helpful support team, ensuring smooth operation.

1. Cost: Can be expensive for smaller businesses. 2. Learning Curve: Initial setup and understanding of all features may take some time. 3. Data Accuracy: Occasionally, the data might not be 100% accurate, requiring manual verification.

The initial sales team were great and the trial gives you a good insight as to what you can experience if you have a good knowledge of IT. If you do not, you're buying a product that does not track staff or business owners working from home.

Different pricing per business (suspect this depends on your financial accounts)To confirm, I NEVER leave any negative feedback online about a business that I’ve had a bad experience with as I understand how difficult it is for businesses and there is always a resolution. I am very disappointed in Lead Forensics and happy to share my feedback as the treatment from LF after being a loyal customer since...

Read more

It provides prospect/customer information of what products are being researched. This in turn provides a warm lead to be followed up by my sales team.

It can be difficult to Navigate the site to get where you want to be. I find myself having to search with hit and miss results.

I love the fact that we can see who's visiting our website, assign those visitors to users, and track how often they come back.

I wish they were able to identify a higher percentage of total visitors. Was not aware of the fact that it's less than 30%.

Easy to use tool that helps in finding out which of the prospects are visiting the website that helps in prioritizing the leads of a business. Good for monitoring the interests of the leads and finding out their identity and exporting the contacts into your database. Good weekly reports can be set up that come directly in your mail.

The data is inaccurate. We do find some useful data but most of the data is missing as we tested other products too. Customer support is not the best, they take ages to reply. And it is expensive, and after a while useless tool as we never felt we got value from it after a while.

The platform is so easy to configure and use!

There are truly no dislikes. On occasion it takes an extra moment for the dashboard to load. It's not significant.

My favorite part about LF is being able to track prospect activity on the website. You can see the parts of the website that people are enjoying overall, and where each prospect spend the majority of their time, which is really helpful in prepping for sales calls, or gauging interest after a sales call/when expecting a signed contract. I can also use utm source trackers in my campaigns and see that prospects are engaging with a particular campaign to hone in on future efforts.

Not every organization pulls through to LF accurately. Some of the real time reports are false alarms. But the team is really great about staying on top of those and looking into any specific website visits to provide some additional guidance that may be helpful.

Just being able to see the efforts I am putting in on the sales side of things, this also helps drive conversations

Sometimes the UI can be difficult to navigate or has small bugs

I really like how easy Lead Forensics is to use. The dashboard is very easy to use and the whole software layout is simple and intuitively designed. The dashboard can be customized to show the things you find helpful such as recent site visits, most popular pages, and the most active companies.

My biggest gripe with the software is less a critique of this particular platform, but of the software category as a whole. My biggest complaint with the software is how vague and unspecific it can be with the quality of leads it displays much of the time. Most of the leads shown will show the company name, the general location (usually the headquarters address for the company), and some background info about pages visited and time spent on the site. Unfortunately, this info is not always enough to tell us exactly who is looking at what. A lead is nice, but it's very difficult to narrow down who was looking with most large companies, especially when they are large, multinational companies with dozens of locations and tens of thousands of employees.

Thank you for sharing your feedback with us. We're thrilled to hear that you find Lead Forensics easy to use! We understand your concern regarding the specificity of leads, especially with large companies, and we're continuously working to enhance our algorithms to provide more detailed insights. We appreciate your insights and will strive to further improve our platform to better meet your team's needs.

It really does do what it says - and if you're after a website lead generation tool - then having visibility of your users in real-time is incredibly valuable. it is very feature-rich and they clearly spend time trying to build new functionality into the tool. it was very easy to deploy and use.

The sales tactics by the business I am not fond of - it's not aggressive sales but the account team are constantly onto you around the time of renewal. The contracts are very long - up to 3 years and if you miss the cutoff you are tied in. Therefore it's a very expensive tool - I feel there are now tools on the market for a much better price that do just as well of job. Also I would get account managers ringing me for new business and trying to pitch the soluton to me even though I was already a customer!

It tells me who has been on our website, we get to call them and get ahead of our competition, it's real time and alerts us with a trigger email. We convert prospects into sales.

I would like if it gave us mobile or telephone numbers too.

Simple interface Enough detail to get the information you need Can look up individual IP at your request Useful for supporting sales staff Is a great tool to have for a lot of reasons

Limited to a certain number of direct IP searches per time period We made the switch to another provider for this reason however during the entirety of our contract Lead Forensics was more than enough for us to do our job effectively.

Hi Sean, Thank you for taking the time to leave us a review of your experience with Lead Forensics. We're really pleased to hear that you enjoyed the software and that you experienced a positive return on your investment. It's also great to see that you have rated our customer service as 5 star. Lead Forensics strives to deliver world-class customer service and we're pleased to see that with your experience, there was no exception. Thank you again for your feedback. Kind regards, Pete - Lead Forensics

Not worth the money. I was smooth-talked and lied to about how many leads I would be able to get from my own website.

it's all a con. during my 14-day trial i had over 250 leads and during the sales calls they insinuated I would be able to access all the business leads that visit my own website. ONly to find out later after signing a contract that for $500 a month with a 12-month contract I could only access up to 100

Nothing, No quality leads. Read Below. This is a scam to sell this to local businesses

Not for small b2b businesses. I believe only good for national and corporate clients

Easy to install and set up from our website

This is a very bad company that pretends to customize the experience and then forces you into a standard tool.Lots of issues with the tool itself: the integration with Hubspot is a premium and is not included, the design of the platform is very poor. The data you get is not that actionable or precise. The customer service: the customer service is very poor, the customer success team forces clients...

Read more

The support we got as we onboarded and then beyond exceeded my expectations. As a marketing agency we include the clients in our calls with Lead Forensics and our account manager ‘Henry’ tailored the approach to suit us both. Which meant we got to know the platform at a pace that worked for all and it became an integral part of our sales process from day one. Henry also shared tips to help maximise our marketing efforts with Lead Forensics and together we established a system to connect marketing, lead generation through to closing sales. There is plenty of customisation which means you can filter out exactly the right companies you want to reach. And the seamless integration to LinkedIn allows you naturally engage with your target audience.

It would be great if we could customise the pipeline further. But we found a workaround with categories.

This program provided plenty of qualified leads for me to follow up on, leading to an increased customer base across multiple industries. Being able to gather actual contact info for the companies visiting our site was super helpful.

Some of the reports were difficult to set up without help from our Lead Forensics customer support guy.

Fantastic customer support and comprehensive options in the software for sensible lead tracking.

It's been very useful so far, especially for our sales team, but I need to spend more time on it myself to improve how I use it for marketing. All good so far though!

Best software in my opinion for its purpose Would recommend over many utilities used to track web traffic Works great with CRM integration Super fluid interface Makes communication between Sales and Marketing easier Expedites tasks that used to take multiple actions to complete and consolidates them into one process

Lacking certain information that other softwares have for this particular purpose however none are as flexible as this one Limited to the amount of individual IP addresses you may ask for even if you pay for the software and you have to contact customer service in order to track these specific IP addresses

Truly nothing. We've had absolutely zero ROI for this purchase, which cost us many thousands of dollars in a locked-in contract.

They over-promise and under-deliver. I am not the only one out there, and I highly recommend checking out their reviews here, on G2, and with the Better Business Bureau to verify that. Their sales team is super pushy and just wants to make a sale. It's unfortunate when a company just cares about the dollars and don't care about the value that they [don't] provide. The software technically works as advertised, but the data that you receive is totally useless, doesn't account for the region, and unless you get super lucky to have a small business with an easily-identifiable decision-maker, you may as well just find contact information on Google and reach out cold.

Absolute transparency- being able to see when cold, warm or hot prospects were engaging with the brand, and fully understanding how, as well as customers and even competitors as well. Clearly able to measure the ROI which is rare but valuable with Marketing software.

The only issue I consistently experienced is we tried to filter out information on our software log in page and this was never watertight the whole time we used the platform.

Able to see who visited your website, able to get contacts from that company, also had reporting and assignment of the leads that came in.

Have to pay for each contact you try to open or you buy an amount of contact credits. also you can only see if someone visited your site from a company IP address.

In a digital moment here user privacy is tightening, extracting valuable information about your marketing and sales campaigns can be tough - this tool gives critical insight into those 'window shopping' around your digital assets, so you can react, engage and convert faster. Beyond this, the customer success unit is legendary - helping build, refine, and master our tool use over time. A special thanks to guru, [sensitive content hidden], for being an extension of our team.

It makes you so self-aware about just how limiting Google Analytics and free-to-play analytic tooling can be.

It's a tremendous way to gather information about the prospects you didn't know were interested in working with you, while also helping to prioritize key targets.

The biggest challenge comes from using IP address as an identifier, so this 'bug' is a side effect of the features. If someone is working remotely from Starbucks, then "Starbucks" will look like a lead. There's some manual data removal as a result.