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Lead Forensics
Grow your business with Lead Forensics.
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Value for money rating
3.7
/5
68
Price starts from
0.01
Per month
Per Feature
What users say
Price starts from
15
/user
Per month
Pricing model
Free trial
Price starts from
399
Per month
Pricing model
Free trial
Price starts from
7.99
/user
Per month
Pricing model
Free trial
Price starts from
125
Per month
Pricing model
Free trial
Price starts from
249
Per month
Pricing model
Free trial
Amy F.
Logistics and Supply Chain, 11-50 employees
Used daily for 1-2 years
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1. Detailed Traffic Insights: Provides comprehensive data on website visitors, helping us understand the type of traffic we generate. 2. Effective Lead Generation: Excellent tool for identifying potential leads, enhancing our marketing efforts. 3. User-Friendly Interface: Easy to navigate and use daily, making it a staple in our workflow. 4. Reliable Customer Support: Responsive and helpful support team, ensuring smooth operation.
1. Cost: Can be expensive for smaller businesses. 2. Learning Curve: Initial setup and understanding of all features may take some time. 3. Data Accuracy: Occasionally, the data might not be 100% accurate, requiring manual verification.
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Information Technology and Services, 11-50 employees
Used daily for 2+ years
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We paid the following costs to LF:Set up cost: £150 + vatMonthly cost: £275 + vat for tracking codes on FOUR websites. Please note, this was not just ONE website and any current customers may wish to rethink your renewal costs as it’s clearly different for all businesses depending on your financial accounts.When we highlighted that the LF service was no longer providing a full service that we agreed...
The initial sales team were great and the trial gives you a good insight as to what you can experience if you have a good knowledge of IT. If you do not, you're buying a product that does not track staff or business owners working from home.
Different pricing per business (suspect this depends on your financial accounts)To confirm, I NEVER leave any negative feedback online about a business that I’ve had a bad experience with as I understand how difficult it is for businesses and there is always a resolution. I am very disappointed in Lead Forensics and happy to share my feedback as the treatment from LF after being a loyal customer since...
Sean W.
Printing, 11-50 employees
Used daily for 1-2 years
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Our organization has been very pleased with the Lead Forensics product. From the time it was implemented, to the ongoing quarterly meetings with a product representative, to help us improve/customize the platform for best ROI. We have converted leads to forecastable opportunities above our goal expectations. I would recommend trying this before much more expensive options.
It provides prospect/customer information of what products are being researched. This in turn provides a warm lead to be followed up by my sales team.
It can be difficult to Navigate the site to get where you want to be. I find myself having to search with hit and miss results.
Asif M.
Pharmaceuticals, 201-500 employees
Used daily for 6-12 months
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We wanted to find out the prospects that are interested in buying our products, we used the tool to help us with the mystery and then add them to our priority based on the actions of those prospects. It did help us at the beginning but most of the data were not accurate which resulted in us waiting for our contract to finish with them.
Easy to use tool that helps in finding out which of the prospects are visiting the website that helps in prioritizing the leads of a business. Good for monitoring the interests of the leads and finding out their identity and exporting the contacts into your database. Good weekly reports can be set up that come directly in your mail.
The data is inaccurate. We do find some useful data but most of the data is missing as we tested other products too. Customer support is not the best, they take ages to reply. And it is expensive, and after a while useless tool as we never felt we got value from it after a while.
Gary H.
Machinery, 201-500 employees
Used weekly for 6-12 months
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Overall, we've had mixed feelings about Lead Forensics and its capabilities. While some of our sales team find it helpful, not every team member uses the platform on a regular basis. This is a bit problematic since the software is quite expensive. While the information provided and the leads shown are helpful, they lack the detail our team needs to execute sales calls meaningfully.
I really like how easy Lead Forensics is to use. The dashboard is very easy to use and the whole software layout is simple and intuitively designed. The dashboard can be customized to show the things you find helpful such as recent site visits, most popular pages, and the most active companies.
My biggest gripe with the software is less a critique of this particular platform, but of the software category as a whole. My biggest complaint with the software is how vague and unspecific it can be with the quality of leads it displays much of the time. Most of the leads shown will show the company name, the general location (usually the headquarters address for the company), and some background info about pages visited and time spent on the site. Unfortunately, this info is not always enough to tell us exactly who is looking at what. A lead is nice, but it's very difficult to narrow down who was looking with most large companies, especially when they are large, multinational companies with dozens of locations and tens of thousands of employees.
Thank you for sharing your feedback with us. We're thrilled to hear that you find Lead Forensics easy to use! We understand your concern regarding the specificity of leads, especially with large companies, and we're continuously working to enhance our algorithms to provide more detailed insights. We appreciate your insights and will strive to further improve our platform to better meet your team's needs.
Christopher Ryan N.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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The tool worked well and provided some valuable leads to us - obviously, they still need qualifying and chasing up - some customers do not like to see that you have been snooping on their activity, however. and we missed the contract cut off by 20 days and were stuck paying a very expensive number for the next 3 years when we only wanted to roll over 12 months per time.
It really does do what it says - and if you're after a website lead generation tool - then having visibility of your users in real-time is incredibly valuable. it is very feature-rich and they clearly spend time trying to build new functionality into the tool. it was very easy to deploy and use.
The sales tactics by the business I am not fond of - it's not aggressive sales but the account team are constantly onto you around the time of renewal. The contracts are very long - up to 3 years and if you miss the cutoff you are tied in. Therefore it's a very expensive tool - I feel there are now tools on the market for a much better price that do just as well of job. Also I would get account managers ringing me for new business and trying to pitch the soluton to me even though I was already a customer!
Steven S.
Restaurants, 11-50 employees
Used weekly for 6-12 months
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Beware!!! Not for Local/Mom & Pop type Businesses If you are a small local type Mom and Pop business.This is not for you!!! In theory it is great HOWEVER. the downside was only revealed to me AFTER being LOCKED INTO a 1 year contract. They only send you leads that come from a certain type of IP address, either Static of Dynamic I'm not sure, but the point is if you are looking to get solid local leads,...
Nothing, No quality leads. Read Below. This is a scam to sell this to local businesses
Not for small b2b businesses. I believe only good for national and corporate clients
Randall H.
Nanotechnology, 1-10 employees
Used daily for 1-2 years
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This is a great product when coupled with a strong marketing plan designed to drive website traffic. It provided a steady stream of solid leads and the means to catalog and track them.
This program provided plenty of qualified leads for me to follow up on, leading to an increased customer base across multiple industries. Being able to gather actual contact info for the companies visiting our site was super helpful.
Some of the reports were difficult to set up without help from our Lead Forensics customer support guy.
Austin G.
Professional Training & Coaching, 1-10 employees
Used other for 6-12 months
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We had a horrible experience working with Lead Forensics. Not only is the tool completely useless to us (we get the exact same data in our CRM for FREE - than you Hubspot) but their customer service is horrendous and they have zero emphasis on customer satisfaction. The fact that they lock you into a long-term commitment before you even get to truly experience the value of the tool (extremely limited trial) shows you that they anticipate you wanting to cancel and wouldn't make any money if you could subscribe month-to-month like 99% of the other legitimate SaaS companies allow for.
Truly nothing. We've had absolutely zero ROI for this purchase, which cost us many thousands of dollars in a locked-in contract.
They over-promise and under-deliver. I am not the only one out there, and I highly recommend checking out their reviews here, on G2, and with the Better Business Bureau to verify that. Their sales team is super pushy and just wants to make a sale. It's unfortunate when a company just cares about the dollars and don't care about the value that they [don't] provide. The software technically works as advertised, but the data that you receive is totally useless, doesn't account for the region, and unless you get super lucky to have a small business with an easily-identifiable decision-maker, you may as well just find contact information on Google and reach out cold.
Katy A.
Building Materials, 1-10 employees
Used other for 6-12 months
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This Company does not have a review section, so I will post here. This is a SCAM, do not do it. Go check them on BBB. I am not one to leave reviews but I have had enough from this company. We signed a contract, after 3 months we were seeing no return. We complained and they said we did not have enough "training" but the girl that did the training only called once and we never heard from her again....
NOTHING, I would of given zero stars if I could
Customer Service or lack of any real service They DO not perform any service, it is a scam
Jay U.
Events Services, 51-200 employees
Used daily for 1-2 years
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Lead Forensics DOES NOT rely on Google Analytics. They use their own proprietary database of companies that is constantly being updated. They also have a Data Manager feature where you can upload various lists of company domains and then you get an IMMEDIATE alert whenever someone from that company hits your Web site.
It is on the expensive side, but still well worth the money. If I had one piece of advice, it would be NOT to charge MORE money to get the contact information of people at any visiting company.
Verified reviewer
Computer Software, 11-50 employees
Used daily for 6-12 months
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We were using Snitcher to better understand who was visiting our website. We trialed Lead Forensics at the same time and captured 3x as many visitors. It was more expensive, but still much less expensive than other tools. Now we can market to the right companies that are interested in our product.
Provides the ability to see what companies are visiting our website. Doesn't capture everybody, but had a much higher hit rate than Snitcher. Features like real-time email alerts when key accounts visit the site provide great value.
It errors out on logging in often. The UI isn't the easiest to navigate beyond the basic homepage/visitors screens. It still misses a lot of visitors.
Brian S.
Accounting, 11-50 employees
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At the very beginning of my trial (which really isn't a trial), I told them that I just didn't see value in it. They told me 'too bad' you still have to pay the year subscription. It wasn't the message I received when I signed the contract to trial.... so make sure you are 100% onboard before taking the next step. After experiencing all of this, not really sure how they are still in business.
They do a good job onboarding you and teaching how to leverage it. Very talented sales team that is ready to overcome any objection you might have. The closest related experience to this is like buying a used car. High pressure sales... some people like getting sold that way.
I didn't like how they trick you into a contract just so you can test drive (get your hands on it) the software before actually buying it. There is really no way of seeing if this thing will actually work unless you commit to a year subscription. And my situation, the leads I was seeing were just registered companies on Google. That doesn't work for us. We are more of a B2C business, which I kept telling the rep So buyer beware if you are wanting leads from actual people. Not going to work for you.I was also oversold on the HubSpot integration. It isn't two-way syncing. You have to upload your HS contacts via text file if you want to see them in this tool. The integration is basically worthless from my point of view.
Grant S.
Accounting, 1-10 employees
Used daily for 6-12 months
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ease of use, simplicity is the biggest thing for me
honestly nothing I dislike, its value for the investment is what you want
Pamela B.
Environmental Services, 51-200 employees
Used daily for less than 6 months
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Our Sales Team has been very satisfied with the information they receive from Lead Forensics. The training by Taylor has been extremely helpful, and she is very responsive to emails and questions.
Ease of use, quality of information, customer support, price, integration with SalesForce.
There is nothing that we don't like about Lead Forensics. It has provided the information we were promised before we signed up. Very satisfied.
Carlos S.
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I was able to track business visitors to my website and gather all the data from those visitors to contact them in the future.
The software is very easy to use, it is very self explanatory and the staff is great al guiding you how to use the software. it has a ton of features
the price is a big con about this product I really loved their service but the price point was very high. alteast, for us at this point.
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for 6-12 months
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I really like the reporting features they have built in. Automatic trigger reports are very helpful.
It's pricey. I really haven't seen the value in the features to justify the cost.
Sabine D.
Music, 1-10 employees
Used daily for less than 6 months
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Used Lead Forensics to monitor and track marketing campaign success - the CTA of the marketing campaigns was to visit the website. Really insightful, actionable data that allowed the Business Development team to follow up on cold leads, with a warm approach as we could see what specifically they'd looked at on the website and their interests.
Incredibly useful, insightful and the cost pays for itself.
The sales team do a hard sell.
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Computer Software, 11-50 employees
Used weekly for less than 6 months
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Ability to target users by industry and company size
Expensive for what you get and lower ROI