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Recommended
Pamela B.
Environmental Services, 51-200 employees
Used daily for less than 6 months
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Our Sales Team has been very satisfied with the information they receive from Lead Forensics. The training by Taylor has been extremely helpful, and she is very responsive to emails and questions.
Ease of use, quality of information, customer support, price, integration with SalesForce.
There is nothing that we don't like about Lead Forensics. It has provided the information we were promised before we signed up. Very satisfied.
Carlos S.
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I was able to track business visitors to my website and gather all the data from those visitors to contact them in the future.
The software is very easy to use, it is very self explanatory and the staff is great al guiding you how to use the software. it has a ton of features
the price is a big con about this product I really loved their service but the price point was very high. alteast, for us at this point.
Sophia W.
Defense & Space, 51-200 employees
Used daily for less than 6 months
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Lead Forensics constantly updates current leads, allowing me to reach out to new companies who are interested in the company, and act on them rapidly, maximising potential success. This is brilliant!
I find the visitor list columns not fitting on one page difficult to navigate.
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for 6-12 months
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I really like the reporting features they have built in. Automatic trigger reports are very helpful.
It's pricey. I really haven't seen the value in the features to justify the cost.
Lance G.
Computer Software, 51-200 employees
Used daily for less than 6 months
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Very impressed with the platform overall!
Love the intel on pages visited and the ease with which we were able to connect to our CRM.
User management was a bit clunky for us to use at first, but the customer success and support team has been very responsive in helping us get up to speed.
Alexandre j.
Information Services, 51-200 employees
Used monthly for 1-2 years
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Nous étions motivés au début, puis nous avons totalement lâché l'utilisation car les données se sont vite montré inutilisables, nous avons perdu plus de temps à tenter de les utiliser qu'à quoi que ce soit d'autre.
C'est un outil extrêmement simple à prendre en main
Après la démo stylée avec des données bien qualifiée... la réalité est toute autre. Données non utilisables (voir fausse!)
Showing original review in French. See translation
Julia R.
Biotechnology, 1-10 employees
Used weekly for less than 6 months
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So far, we are very satisfied with the information Lead Forensics is pulling from our website. The information is insightful and helpful. The team we work with at LF is great and very informative. They were able to walk us through all our questions very easily. The program is clear and concise. I am looking forward to where it takes our sales and marketing to.
The members of Lead Forensics we work with are very informed and helpful. The program itself is also very straightforward and insightful.
We have some slight issues with integration with our website, but they were more or less quickly resolved.
Jessica A.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Easily find out who is viewing your website. Including what company, company size, company website, other people who work at that company. Great tool for account based marketing.
Didn't always track a viewer on contact page.
Sabine D.
Music, 1-10 employees
Used daily for less than 6 months
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Used Lead Forensics to monitor and track marketing campaign success - the CTA of the marketing campaigns was to visit the website. Really insightful, actionable data that allowed the Business Development team to follow up on cold leads, with a warm approach as we could see what specifically they'd looked at on the website and their interests.
Incredibly useful, insightful and the cost pays for itself.
The sales team do a hard sell.
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
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Absolutely do not buy. Run for the hills.
Sales cycle is well thought out and quick...but they're selling you a bill of goods. Software does not function on mobile app. Integrations don't work. APIs are trash. Zero pros.
They disappear after they sell you...unprofessional liars.
Daniel C.
Used daily for less than 6 months
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I really like the ease of use of the software and the ability to see in-depth info on each visitors path to your site, what they checked out, and who it might be from that company!
The only thing I could say is that i wish I knew who the person was exactly every time! But I know that is impossible. Just keep it up!
Zach M.
Computer Software, 11-50 employees
Used daily for less than 6 months
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Lead Forensics is a necessary tool for any sales organization. We constantly gain new leads by easily seeing who is on our site and what they are looking at.
I wish it had a better integration with Linkedin Sales Nav
Grant H.
Marketing and Advertising, 11-50 employees
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We will NEVER do business with a company that operates this way, by harassing business owners and their staffs with never ending telemarketing sales calls and sleazy con artists for a sales team.
That it has some utility and good features
This company has literally called us almost a dozen times, despite us repeatedly asking to be removed from their call list and to stop calling us (We're DNC-REGISTERED) they've called under multiple names attempting to slime their way into our vendor processes.
Dylan A.
Financial Services, 11-50 employees
Used monthly for less than 6 months
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Obviously this software is for lead generation, but the people we reached out to were completely disinterested. Their premise that "if someone was on your website they are a warm lead" is completely false. Just because someone has been on your website before doesn't qualify them as a warm lead.
Easy interface, it does what they said it would do, but its very limited in its functionality.
Interface looks nice but very few features in comparison to competitors. The sales team is unethical and they tie you into a year long contract. Beware of the execiutive (salesman for Lead Forensics) as he told us our contract could be cancelled at any time but... surprise! They're holding us to an entire year long contract and we're not even using the limited software they gave us...
Richard H.
51-200 employees
Used monthly for 6-12 months
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Allowed me to set up notifications so I would know each morning whenever there was a new potential lead
The ability to see who is showing interest in you allows you to seize opportunities you would never know about otherwise.
It's not the most intuitive tool to get to grips with and it could greatly benefit from a tutorial for new users.
Verified reviewer
Internet, 51-200 employees
Used monthly for 6-12 months
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Good, but not very useful talking about marketing campaigns.
Gives you an overview of who’s visiting your website and basic information.
You can see the company who visited the website, but not exactly the contact of the person. So if it’s a big company you won’t be able to reach the right person.
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
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Ability to target users by industry and company size
Expensive for what you get and lower ROI
Renea H.
Used monthly for less than 6 months
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Knowing where my visitors are coming from with detailed accounts of them like website, address, and phone number.
I love how the Pipeline is set up! It has New Leads, Qualified, Opportunity, and Negotiation is super easy to understand and helpful!
I do not like the fact they got my name wrong on my account. Chat would be awesome! I don't like "Raising A Ticket" option. Live chatting ability would be perfect!