LeadMaster vs EpicCare Comparison

Overview

LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The...

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(36)

5

4

3

2

1

15

14

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

119

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Cons

Leadmaster has exceeded every expectation I had, and erased some of the distaste I had from bad experiences with CRM providers in the past.
We have tried using if for a few years now for about 1% of our staff. The main problem with it is if you change one thing, the system does not update the other parts of the program.
It's a bit difficult to set up and a bit difficult to customize.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features52
  • API
  • Access Control
  • Activity Tracking
  • Application Integration
  • Assignment Management
  • Automated Billing
  • Automated Scheduling
  • Business Intelligence
  • CRM Integration
  • Calendar Sync with Google
  • Campaign Management
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Financial Analysis
  • Financial Management
  • Forms Management
  • HIPAA Compliance
  • Help Desk Integration
  • IVR / Voice Recognition
  • Instant Messaging
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Opportunity Management
  • Partner Portal
  • Performance Reports
  • Pipeline Management
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Receiving
  • Recruitment Management
  • Referral Tracking
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Self Service Portal
  • Territory Management
  • Third Party Integration
  • User Management
  • Website Integration
  • Workflow Management
  • Total features24
  • API
  • Access Control
  • Activity Tracking
  • Application Integration
  • Assignment Management
  • Automated Billing
  • Automated Scheduling
  • Business Intelligence
  • CRM Integration
  • Calendar Sync with Google
  • Campaign Management
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Financial Analysis
  • Financial Management
  • Forms Management
  • HIPAA Compliance
  • Help Desk Integration
  • IVR / Voice Recognition
  • Instant Messaging
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Opportunity Management
  • Partner Portal
  • Performance Reports
  • Pipeline Management
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Receiving
  • Recruitment Management
  • Referral Tracking
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Self Service Portal
  • Territory Management
  • Third Party Integration
  • User Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations249
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations6
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LeadMaster vs. EpicCare

See how LeadMaster and EpicCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.